A distributed computer system comprises one or more patient system, configured to be operated by patients seeking provider services, a front-end web server to interface to the one or more patient system, a back-end server system coupled to the front-end web server to receive patient information, a healthcare provider system that provides information about a procedure needed by a patient unable to pay for the procedure, providing the information to the back-end server system, and a donor computer system, for accepting and receiving messages from the back-end server system about funding patient procedures.

A method and system are described that provide responses to natural language queries regarding the performance of a business. The method and system processes data from multiple data sources including information generated by the business and analyzes the data to provide actionable suggestions as to how to determine how to improve the performance of the business. The use of natural language queries allows for a merchant without a business intelligence background obtain these insights easily.

There are provided systems and methods for utilizing a vehicle to determine an identity of a user. A user may establish a vehicle as associated with the user, such as a vehicle owned by the user or used by the user. The vehicle may include a vehicle device that may be configured to establish connections with other devices using short range and network communications. In various embodiments, the other devices may be devices at merchant locations. Thus, a merchant at the merchant location may be informed about settings, preferences, and/or parameters for use of the vehicle established by the user. The merchant may receive these parameters even if another user is utilizing the vehicle, thus, establishing rules for use of the vehicle by the other user. In other embodiments, the other devices may be devices in other vehicles, allowing the users to communicate and set waypoints during trips.

The disclosed embodiments illustrate method and system for establishing a communication channel between computing devices in a customer care environment. The method includes receiving a first input from a customer-computing device associated with the customer. The received first input is compared with one or more pre-stored datasets. Based on the comparison, a plurality of options corresponding to each of a plurality of levels of one or more workflows is rendered on a user interface displayed on a display screen of the customer-computing device. A second input is received for one of the rendered plurality of options. The second input is representative of at least a preference of the customer for a service associated with a workflow. Based on at least the received second input, a communication channel is established between the customer-computing device and an agent-computing device associated with the customer care agent.

A ticket exchange server is configured to distribute tickets to an event based on predicted attendance. The ticket exchange server accesses a set of training data describing statistics of and attendance during a historical event for a plurality of historical events. Using the training data, the ticket exchange server trains a machine-learned model, which is configured to predict a likelihood of a seat at a stadium being vacant during an event based on real-time statistics. During an event at the stadium, the ticket exchange server detects a vacant seat associated with a first ticket of a first user. The ticket exchange server determines a value of a second ticket for the vacant seat at least in part by applying the machine-learned model to real-time statistics of the event and distributes the second ticket to a second user.

Embodiments of the present invention provide systems and methods for detecting emotions with social media settings. Integral-based, emotion-based, and temporal-based features are used to assess the context of a dialogue between two parties. Social media features and textual features are also considered in order to detect the emotions of a party by assessing the popularity of the party and non-contextual factors within the dialogue, respectively.

A third-party company may assist other companies in providing customer support to their customers. The third-party company may provide software to a computer of a customer service representative to present a user interface to assist the customer service representative in responding to customer requests. Third-party company may also send update data to the computer of the customer service representative to cause a portion of the user interface to be updated, where the update data is determined using an intent of a message received from a customer. A message received from the customer may be processed to determine the intent of the message, a template may be obtained using the intent, and the update data may be generated by rendering the selected template. The update data may then be transmitted to the computer of the customer service representative to cause a portion of the user interface to be updated.

Disclosed is a method and a system for allocating energistic loss and/or emissions resulting from transportation of cargo comprising determining shipment emissions and disaggregating the shipment emissions to provide the emissions resulting from each shipped product.

A method and system of determining a viewership of a media content includes displaying a media content on an outward display device. For each vehicle in a predetermined range of the outward display device, a data packet comprising data from one or more sensors of the vehicle is received. It is determined whether the vehicle is unique based on the data packet. Upon determining from the data packet that the vehicle is unique, a dwell time of the vehicle is determined with respect to the displayed media content on the outward display device.

In one embodiment, a method includes receiving a plurality of uniform resource identifiers (URI's) associated with a particular domain. Each of the URI's identifies a content page comprising one or more signature elements. The method further includes, for each URI in the plurality of URI's, successively testing the URI to identify a core of the URI and any unnecessary elements of the URI. The core of the URI is sufficient to retrieve a version of the content page including all of its signature elements. The method additionally includes, for each URI in the plurality of URI's, updating a set of rules based on the identified core and the identified unnecessary elements. The set of rules establishes a normalized version of the URI.