G07C11/00

Drive Through Facility

A drive through facility includes a repository, a drive through region having an entry and at least one exit, and at least partially circumventing the repository, and an interface system disposed between the repository and the drive through region. The interface system includes a shuttle system comprising a plurality of shuttles, each shuttle movable along a railing system extending along the drive through region, and a control system, operably coupled to the shuttle system. The control system is configured to automatically move a shuttle along the railing system to a first position, upon entry of a vehicle in the drive through region, operably enable the shuttle to receive an order from a user of the vehicle at the first position, automatically move the shuttle along the railing system to a second position, and operably enable the shuttle to fulfill the order from the repository at the second position.

METHODS AND APPARATUS FOR DETERMINING WAIT TIMES

In some examples, a system may include a first computing device communicatively coupled to a second computing device. Additionally, the first computing device is configured to obtain, from the second computing device, check-in data indicating an arrival of the user of the second computing device at a first location, and in response to obtaining the check-in data, determine current wait times. Moreover, the first computing device is configured to determine a first number of customers waiting for service, determine a first number of associates available to assist the first number of customers, and determine an expected wait time for the user operating the second computing device based at least on the current wait times. In some examples, the first number of customers waiting for service, and the first number of associates available. Further, the first computing device is configured to transmit the expected wait time to the second computing device.

METHODS AND APPARATUS FOR DETERMINING WAIT TIMES

In some examples, a system may include a first computing device communicatively coupled to a second computing device. Additionally, the first computing device is configured to obtain, from the second computing device, check-in data indicating an arrival of the user of the second computing device at a first location, and in response to obtaining the check-in data, determine current wait times. Moreover, the first computing device is configured to determine a first number of customers waiting for service, determine a first number of associates available to assist the first number of customers, and determine an expected wait time for the user operating the second computing device based at least on the current wait times. In some examples, the first number of customers waiting for service, and the first number of associates available. Further, the first computing device is configured to transmit the expected wait time to the second computing device.

INFORMATION PROCESSING DEVICE, GUIDANCE SYSTEM, AND GUIDANCE METHOD

An information processing device includes a control unit. The control unit of the information processing device acquires a predicted staying time in which a user is predicted to stay in a store. The control unit of the information processing device determines a place to which the user is guided out of places of the store based on a result of comparison between the predicted staying time and a reference staying time.

ENHANCED ENTRY AUTHORIZATION

Disclosed herein are apparatuses and methods for granting entry through a checkpoint. The implementations include receiving a request for entry of a person through a checkpoint. The implementations include estimating, via a thermal sensor, a body surface temperature of the person, and generating, via a user interface, a notification that prompts the person to answer at least one verification question. The implementations include receiving, via the user interface, at least one user response to the at least one verification question. The implementations include determining whether the at least one user response and the body surface temperature match criteria for gaining entry through the checkpoint. Additionally, the implementations include granting the request for entry in response to determining that the at least one user response and the body surface temperature match the criteria.

ENHANCED ENTRY AUTHORIZATION

Disclosed herein are apparatuses and methods for granting entry through a checkpoint. The implementations include receiving a request for entry of a person through a checkpoint. The implementations include estimating, via a thermal sensor, a body surface temperature of the person, and generating, via a user interface, a notification that prompts the person to answer at least one verification question. The implementations include receiving, via the user interface, at least one user response to the at least one verification question. The implementations include determining whether the at least one user response and the body surface temperature match criteria for gaining entry through the checkpoint. Additionally, the implementations include granting the request for entry in response to determining that the at least one user response and the body surface temperature match the criteria.

METHOD AND DEVICE FOR SCHEDULING AUTOMATED GUIDED VEHICLE
20210312359 · 2021-10-07 ·

A method and device for scheduling automated guided vehicles, the method comprising: acquiring, based on a task for scheduling automated guided vehicles, information of a set of temporary parking points and information of automated guided vehicles (S101); calculating, based on the information of the set of temporary parking points and the information of automated guided vehicles, the number of missing vehicles at each temporary parking point in the set of temporary parking point (S102); selecting, based on the number of missing vehicles, a target temporary parking point from the set of temporary parking points, and scheduling the automated guided vehicles to be scheduled to the target temporary parking point (S103). According to the method, firstly, the number of missing vehicles at each temporary parking point is calculated, then a target temporary parking point is selected based on the number of missing vehicles, and finally, the automated guided vehicles to be scheduled are scheduled to the target temporary parking point, such that a method for scheduling automated guided vehicles in a human-machine collaborative order picking mode is provided.

METHOD AND DEVICE FOR SCHEDULING AUTOMATED GUIDED VEHICLE
20210312359 · 2021-10-07 ·

A method and device for scheduling automated guided vehicles, the method comprising: acquiring, based on a task for scheduling automated guided vehicles, information of a set of temporary parking points and information of automated guided vehicles (S101); calculating, based on the information of the set of temporary parking points and the information of automated guided vehicles, the number of missing vehicles at each temporary parking point in the set of temporary parking point (S102); selecting, based on the number of missing vehicles, a target temporary parking point from the set of temporary parking points, and scheduling the automated guided vehicles to be scheduled to the target temporary parking point (S103). According to the method, firstly, the number of missing vehicles at each temporary parking point is calculated, then a target temporary parking point is selected based on the number of missing vehicles, and finally, the automated guided vehicles to be scheduled are scheduled to the target temporary parking point, such that a method for scheduling automated guided vehicles in a human-machine collaborative order picking mode is provided.

QUEUE MANAGEMENT SYSTEM AND METHOD

A queue management system in accordance with present embodiments may include a data server system including a processor and memory. The queue management system may include an interface system of the data server system configured to receive a reservation request including an indication of a general time period of arrival of a guest to an area. Additionally, the queue management system may include a reservation right allotment system of the data server system configured to correlate a reservation slot for accessing an attraction to identification information for the guest. Further, the queue management system may include a detection system of the data server system configured to determine when a portable identification feature associated with the identification information has arrived to the area, and a reservation assignment system of the data server system configured to establish a reservation to access the attraction at a specific time window.

QUEUE MANAGEMENT SYSTEM AND METHOD

A queue management system in accordance with present embodiments may include a data server system including a processor and memory. The queue management system may include an interface system of the data server system configured to receive a reservation request including an indication of a general time period of arrival of a guest to an area. Additionally, the queue management system may include a reservation right allotment system of the data server system configured to correlate a reservation slot for accessing an attraction to identification information for the guest. Further, the queue management system may include a detection system of the data server system configured to determine when a portable identification feature associated with the identification information has arrived to the area, and a reservation assignment system of the data server system configured to establish a reservation to access the attraction at a specific time window.