Systems, methods and computer program products for providing compliant messaging services are disclosed. Methods according to some embodiments include receiving input data from a campaign sponsor, encrypting at least a portion of the input data, generating a message schedule that includes message content, recipient identification data and temporal data corresponding to a plurality of messages, and sending and/or receiving one of the plurality of messages to and/or from a corresponding recipient.

A system and method are disclosed for classifying a message. The method includes receiving the message, identifying in the message a distinguishing property; generating a signature using the distinguishing property; and comparing the signature to a database of signatures generated by previously classified messages.

Methods, systems, and apparatus are described providing social networking engines. Specifically, the present specification relates to a method for implementing software containers implementing social network engines that may be configured to act in a zero-knowledge environment. In such implementations, all information pertaining to the social network engine associated with a user that is stored in the container is solely that of a user unless explicitly shared by the user. In some implementations, the containers may be configured to participate in a publish-and-subscribe network in order to share information. In addition, the containers may be provisioned with controls so that global operators may comply with local privacy rules.

A hardened VoIP system is presented that includes secure push-to-talk voice functionality. Through the addition of encryption, authentication, user filtering, and integration with new and existing LMR systems, a secure voice platform ensures malicious software, unauthorized access, and brute force security attacks will not compromise the voice communications of the system. The VoIP system is engineered to ensure graceful system degradation in the event of maintenance activities, natural disasters, and failure modes. The hardened VoIP system offers the functions of a LMR trunking system while utilizing broadband connections. Private calls, group calls, Emergency Alarms with covert monitoring capability, scanning, and priority scanning may be incorporated into the system. The system includes a VoIP controller that serves as a trunking controller, manages available VoIP based conference bridges, and assigns them as needed to the parties involved in each voice call.

An embodiment of the invention pertains to processing messages received from a set of devices. A mapping of message fields to fact table columns is stored in a mapping table of a relational database. The method comprises, for each received message, determining all fields of the received message. If it is determined that the mapping table does not assign a fact table column to each of the determined fields of the message, a new mapping between message fields to respective fact table is automatically stored in the mapping table. A mapping is identified in the mapping table that assigns each of the determined fields of the message to a respective one of the columns of the fact table. The field values of the message are stored in the fact table in accordance with the identified mapping.

A method and apparatus for a computer and telecommunication network which can receive, send and manage information from or to a subscriber of the network, based on the subscriber's configuration. The network is made up of at least one cluster containing voice servers which allow for telephony, speech recognition, text-to-speech and conferencing functions, and is accessible by the subscriber through standard telephone connections or through internet connections. The network also utilizes a database and file server allowing the subscriber to maintain and manage certain contact lists and administrative information. A web server is also connected to the cluster thereby allowing access to all functions through internet connections.

A method for processing email is presented here. The method begins by receiving email capture criteria for incoming email messages directed to a destination tenant of a multi-tenant database system. The method continues by comparing the email capture criteria to searchable information conveyed in the incoming email messages. When the searchable information in a candidate email message of the incoming email messages matches the email capture criteria by at least a threshold amount, the candidate email message is identified as a matched email message. The method continues by saving a copy of the matched email message for diagnostic analysis, and performing incoming email processing on the matched email message.

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for storing and transferring messages. An example method includes storing a plurality of blocks in a queue, wherein each block includes one or more respective messages received from at least one publisher, wherein each block is associated with a time that the block was stored in the queue, and wherein storage times increase from a block designating a head of the queue to a block designating a tail of the queue. The example method also includes designating as inactive one or more blocks having associated storage times that are older than a first time, allowing messages to be read from inactive blocks until a second time that is older than the first time, and deleting one or more inactive blocks from the queue having associated storage times that are older than the second time.

A message management service can enable a client to search and retrieve of messages from one or more messaging services. The message management service can stage delivery of results to the client to reduce response time for identification of messages satisfying a query. Initially, the message management service can send information descriptive of results, which the client can display. The message management service can send subsequent responses including supplemental information associated with a result and/or actual messages.

An aspect of providing communications services to Internet Protocol-enabled devices includes storing, in an account of the subscriber, a globally unique identifier for each of a plurality of the devices associated with the subscriber. For each of the devices, the globally unique identifier is appended to a network address of the subscriber in the account, where each of the devices is uniquely addressable via the appended globally unique identifier and network address. An aspect also includes provisioning a subscriber-selected communications service for the account, and assigning to the account subscriber-selected permissions for defining access to features of the communications service for individuals specified in the account with respect to a corresponding device. The permissions are assigned based on a combined user identifier and corresponding globally unique identifier. An aspect further includes providing the communications service to the individuals associated with the account subject to the permissions.