Methods for email-based e-commerce using SMS and social media and for an e-commerce stock management system are disclosed. A method for email-based e-commerce using SMS includes receiving, via a social media network, a request from a customer to make a payment via email; generating a first email message that includes a mailto hyperlink and solicits payment in a predetermined amount; transmitting the first email message to the customer; and receiving an email message from the customer confirming payment in the predetermined amount. A method for an email-based financial management system includes storing user based settings, based on stock market events and a plurality of predetermined actions; determining when a stock market event occurs; transmitting a confirmation email to a customer requesting confirmation to perform a predetermined action; receiving a confirmation email from the customer to perform the predetermined action; and performing the predetermined action.

Methods for email-based e-commerce using SMS and social media and for an e-commerce stock management system are disclosed. A method for email-based e-commerce using SMS includes receiving, via a social media network, a request from a customer to make a payment via email; generating a first email message that includes a mailto hyperlink and solicits payment in a predetermined amount; transmitting the first email message to the customer; and receiving an email message from the customer confirming payment in the predetermined amount. A method for an email-based financial management system includes storing user based settings, based on stock market events and a plurality of predetermined actions; determining when a stock market event occurs; transmitting a confirmation email to a customer requesting confirmation to perform a predetermined action; receiving a confirmation email from the customer to perform the predetermined action; and performing the predetermined action.

A method for providing a web font messaging service through a messaging service application according to the present invention includes: transmitting, by a message transmitter, a message to at least one receiver through a first server of the application; requesting, by the message transmitter and the receiver, a second server for a font file; and performing, by the application, text rendering on a screen by using a subset web font file received in response to the request, in which the second server confirms dedicated authentication keys of the message transmitter and the receiver, generates the subset web font file, and transmits the generated subset web font file to the message transmitter and the receiver.

A method for providing a web font messaging service through a messaging service application according to the present invention includes: transmitting, by a message transmitter, a message to at least one receiver through a first server of the application; requesting, by the message transmitter and the receiver, a second server for a font file; and performing, by the application, text rendering on a screen by using a subset web font file received in response to the request, in which the second server confirms dedicated authentication keys of the message transmitter and the receiver, generates the subset web font file, and transmits the generated subset web font file to the message transmitter and the receiver.

A natural language description of a desired function to be achieved using an automated communication flow is received. A prompt template specifically for a communication channel is selected based on an analysis of the natural language description of the desired function to be achieved. A prompt for a large language model is automatically generated based on the natural language description, including by inserting at least a portion of the selected prompt template in the automatically generated prompt. The automatically generated prompt is provided to the pre-trained large language model. Based on an output of the large language model, an automated communication flow to be implemented for the communication channel is automatically generated.

Systems and methods of the present disclosure facilitate managing information technology service level agreements. In some embodiments, the system includes a server that accesses a database storing a support ticket in memory. The support ticket can include a creation time and a service level agreement. The service level agreement can include a maximum response time. The server initiates, via the computer network, responsive to input from a computing device, a chat session associated with the computing device and the support ticket. The initiating can be associated with a time stamp. The server can be configured to determine a compliance with the service level agreement. The compliance can be computed as a difference between the time stamp and the creation time being less than the maximum response time. The server can be configured to generate a notification of the compliance with the service level agreement.

Systems and methods of the present disclosure facilitate managing information technology service level agreements. In some embodiments, the system includes a server that accesses a database storing a support ticket in memory. The support ticket can include a creation time and a service level agreement. The service level agreement can include a maximum response time. The server initiates, via the computer network, responsive to input from a computing device, a chat session associated with the computing device and the support ticket. The initiating can be associated with a time stamp. The server can be configured to determine a compliance with the service level agreement. The compliance can be computed as a difference between the time stamp and the creation time being less than the maximum response time. The server can be configured to generate a notification of the compliance with the service level agreement.

A system is presented that includes secure push-to-talk voice functionality. Using encryption, authentication, user filtering, and integration with new and existing LMR systems, a secure voice platform ensures malicious software, unauthorized access and brute force security attacks will not compromise the voice communications of the system. The VoIP system is engineered to ensure graceful system degradation in the event of maintenance activities, natural disasters and failure modes. The hardened VoIP system offers the functions a LMR trunking system while utilizing broadband connections. Private calls, group calls, Emergency Alarms with covert monitoring capability, scanning and priority scanning may be incorporated into the system. The system includes a VoIP-controller that serves as a trunking controller, manages available VoIP-based conference bridges, and assigns them as needed to the parties involved in each voice call. The system includes multiple fallback methods that may be prioritized based on pre-failure analytics.

A computer-implemented system and method for delivering group messages is provided. Users that are signed-on to and signed-off from one or more discussion groups are tracked. A voice message is received from one of the users signed-on to one of the discussion groups. A list of users associated with the discussion group is obtained and a sublist of signed-on users including those users from the list that are signed-on to the discussion group is built. The voice message is provided to the signed-on users of the discussion group and a copy of the voice message is stored for later access by the users in the discussion group that are signed-off.

In a system and method for performing message-based business processes among a plurality of applications, configuration data is stored in a data store in a gateway, the configuration data including information defining one or more simple transactions that can be performed by the gateway. A gateway message is received at the gateway, the gateway message including a gateway message header and a payload, the gateway message header including a routing slip block providing a template of a complex transaction in which the gateway message is participating, the complex transaction comprising one or more simple transactions performed in a defined order. The gateway executes at least one simple transaction in accordance with the template in the routing slip and the configuration data defining the one or more simple transactions.