The present invention relates to a method and a system that enable a sender to send a message or another type of item to a recipient in an anonymous way, allowing the recipient to respond to the sender after receiving the message or another type of item. No data related to the sender and the recipient are retained in the system.

A user interface for email users which calls attention to one or more categories of emails in different ways. In some species, at least three categories are used: branded senders with Truemarks; white list buddies; and fraudulent emails which are either not from the domain they purport to be from or in which the content was tampered. The preferred embodiment authenticates emails from branded senders and displays them with the sender's Truemark. Branded sender emails have their Truemarks displayed in the sender column of a list view in the preferred embodiment. In a preferred embodiment, white list senders have either an icon or other graphic or photo they choose displayed to the left or right of the sender column with their name in the sender column. In a preferred embodiment, fraudulent emails have a fraud icon displayed to the left or right of the sender column with a warning in the sender column. Antiphishing processing is also disclosed.

A mechanism is disclosed for generating a composite email for an email conversation. The composite email includes content automatically extracted from a plurality of the emails in the email conversation, and may be generated in response to a user accessing just one of the emails in the email conversation. A mechanism is also disclosed for discovering and recovering lost emails in an email conversation. A mechanism is further disclosed for automatically moving emails from one container to another after an email has been read. These and other advantageous email generating, manipulation, and organization mechanisms are disclosed herein.

Certain embodiments of the present invention can detect and evaluate new messages at a coordinating device to determine whether to forward the message to a wearable device. In this manner, a server can reduce a number of devices that it is to communicate a message to, while still allowing the message to be availed to multiple devices. Further, certain embodiments relate to coordinating alerts (e.g., audio or haptic alerts) to reduce redundant alerts of a single message amongst spatially clustered devices.

A method for generating a reputation value of a sender includes: obtaining non-spam logs in a specified period; calculating an initial reputation value of a target sender according to sender identifications and recipient identifications of the non-spam logs as well as the number of emails sent by senders of the non-spam logs; calculating a transferred reputation value of the target sender according to the sender identifications of the non-spam logs and the number of the emails sent by the senders of the non-spam logs; and calculating a current reputation value of the target sender according to the initial reputation value and the transferred reputation value of the target sender. The method can accurately calculate the reputation value of the sender without relying on an email sending history of the sender, thereby effectively preventing the reputation value of the sender from being increased by cheating.

This disclosure generally revolves around providing users with advance warning that a message that they have received may be suspicious. The user may not be aware of known threats, may not recognize threats in real time, or may not be aware of new threats, and therefore may unintentionally interact with a hazardous message. A security awareness system, on the other hand, is aware of known threats and may become aware of new threats more quickly than users can be trained to identify them. The system may notify the user when one of these threats are found in their messages. The disclosure further provides systems and methods for updating the security awareness training for users for new threats that appear.

Systems and methods of the present disclosure facilitate managing information technology service level agreements. In some embodiments, the system includes a server that accesses a database storing a support ticket in memory. The support ticket can include a creation time and a service level agreement. The service level agreement can include a maximum response time. The server initiates, via the computer network, responsive to input from a computing device, a chat session associated with the computing device and the support ticket. The initiating can be associated with a time stamp. The server can be configured to determine a compliance with the service level agreement. The compliance can be computed as a difference between the time stamp and the creation time being less than the maximum response time. The server can be configured to generate a notification of the compliance with the service level agreement.

Systems and methods of the present disclosure facilitate managing information technology service level agreements. In some embodiments, the system includes a server that accesses a database storing a support ticket in memory. The support ticket can include a creation time and a service level agreement. The service level agreement can include a maximum response time. The server initiates, via the computer network, responsive to input from a computing device, a chat session associated with the computing device and the support ticket. The initiating can be associated with a time stamp. The server can be configured to determine a compliance with the service level agreement. The compliance can be computed as a difference between the time stamp and the creation time being less than the maximum response time. The server can be configured to generate a notification of the compliance with the service level agreement.

Systems and methods may be provided to monitor media content on a monitored media device, including multimedia content, to determine whether the content is appropriate for the monitored device or devices, and to take action to remove, filter or otherwise block inappropriate content. The content monitored may include, for example, content such as audio content, video content, images, and text.

The present disclosure relates to a method for determining node metrics based on node field-value pairs and electronic activities. The method includes identifying a first node profile. The method includes identifying a plurality of electronic activities associated with the first node profile. The method includes identifying a first group of node profiles of a first category with a predetermined event. The method includes selecting a second group of node profiles. The method includes parsing the plurality of electronic activities to identify creation timestamps and participant characteristics of the electronic activities. The method includes generating an input array based on the timestamps and the participant characteristics. The method includes generating, for each of the second group of node profiles, a respective array. The method includes determining a probability score indicating a likelihood that the node profile belongs to the first category.