A messaging system for a live event is described. A processing device presents a live event having at least one participant. The processing device presents one or more participant messages within a messaging user interface associated with the event. The processing device also presents one or more viewer messages within the messaging user interface. The viewer messages are integrated with the participant messages.

Various embodiments relate generally to data science and data analysis, computer software and systems, and control systems to provide a platform to facilitate implementation of an interface, and, more specifically, to a computing and data storage platform that implements specialized logic to predict an action based on content in electronic messages, at least one action being a responsive electronic message. In some examples, a method may include receiving data representing an electronic message with an electronic messaging account, identifying one or more component characteristics associated with one or more components of the electronic message, characterizing the electronic message based on the one or more component characteristics to classify the electronic message for a response as a classified message, causing a computing device to perform an action to facilitate the response to the classified message, and the like.

A constrained communication system may receive from a first user a plurality of constraints for a first constrained communication. A first constrained communication record is created based on the plurality of constraints. A first communication is generated based on the first constrained communication record. The first communication is provided to a second user. The second user provides response data and the underlying constrained communication is updated based on the response data.

Exemplary systems and methods associated with generating conversations of electronic data exchanges. In particular, in one embodiment, a conversation generator determines whether records are related based on EDI data associated with a transaction, integrates the records based on associations within the EDI data, and generates a conversation that depicts the integrated EDI data associated with the transaction in a conversational format for viewing by a user. In other embodiments, an alert engine determines that there are errors in the conversation, such as missing or inconsistent data, and alerts a user accordingly.

A system and method for identifying an entity from a message exchange thread and generating a suggestion that is directed to the entity, such as a suggestion for a user to take an action on the entity. A suggestion application receives at least one electronic message from a message exchange thread, identifies an entity that can be actionable from the electronic message, determines contextual indicators of the entity, determines whether the entity is actionable based on the contextual indicators, and responsive to the entity being actionable, provides a suggestion that is directed to the entity to a participant(s) of the message exchange thread.

A system is provided for displaying information related to a task in a chronological chat format. The system may include a memory, a processor configured to execute instructions stored within the memory, a network interface communicatively coupled to a network, a task database having records for a plurality of tasks, and a display that allows selection of a task record from the plurality of tasks. The display displays chat information obtained from the task record along with task-related data, such as customer data, received over the network interface in real time. The display may also allow selection of other individuals related to the task to participate in a chat session. The task-related data includes both textual data and attached file information.

Systems and methods for managing and storing electronic communications are disclosed. According to certain aspects, the systems and methods may receive an electronic communication specifying a set of recipient users, where at least one of the recipient users is not registered to receive the electronic communication. The systems and methods may receive approval from a sending client to send the electronic communication to the unregistered user, and may send the electronic communication to the unregistered user and store the electronic communication appropriately for later analysis and retrieval.

Provided is a bot for a communication platform, wherein the bot is set up to read in an input data record, wherein the input data record includes a plurality of tickets or a plurality of numerical representations of tickets, listen in on at least one communication process between at least two persons on the communication platform, wherein the at least one communication process has at least one service case or at least one numerical representation of a service case, and generate an output data record, wherein the output data record has the input data record and the at least one communication process. A corresponding communication platform, a computer-implemented method, and a computer program product are also provided.

Presenting search suggestions within a messaging application that include attachments without searching messages for the attachments is provided. Messages are received at a computer and managed by a messaging application. A query for suggestions is received via the messaging application. The query is performed by the messaging application without querying the messages that have been received through the messaging application. Suggested search results are provided by the messaging application. The suggestions include attachments that were received via a message through the messaging application. In one or more aspects, the suggested search results also provide other attachments that were received by other than the messaging application.

Devices, methods, and systems for translating building automation events into mobile notifications are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to receive a notification of an event from a building automation system, translate the event into a mobile notification of the event, and transmit the mobile notification of the event to a mobile device.