A transaction application implemented on a computing device for automating personalized multimedia based on user preferences and multimedia content for improving the rate of completing transactions, wherein the application is used when an application is executed on the computing device and identifies multimedia content and a transaction type, and uses preferences of the user to configure a personalized multimedia content output for completing the transaction.

A method and an apparatus for transmitting a message in an electronic device are provided. The method for transmitting a hidden message includes displaying one or more hiding frames in an input message display area of a display, and transmitting a message including information on the hiding frame.

A method and an apparatus for transmitting a message in an electronic device are provided. The method for transmitting a hidden message includes displaying one or more hiding frames in an input message display area of a display, and transmitting a message including information on the hiding frame.

A system is presented that includes secure push-to-talk voice functionality. Using encryption, authentication, user filtering, and integration with new and existing LMR systems, a secure voice platform ensures malicious software, unauthorized access and brute force security attacks will not compromise the voice communications of the system. The VoIP system is engineered to ensure graceful system degradation in the event of maintenance activities, natural disasters and failure modes. The hardened VoIP system offers the functions a LMR trunking system while utilizing broadband connections. Private calls, group calls, Emergency Alarms with covert monitoring capability, scanning and priority scanning may be incorporated into the system. The system includes a VoIP-controller that serves as a trunking controller, manages available VoIP-based conference bridges, and assigns them as needed to the parties involved in each voice call. The system includes multiple fallback methods that may be prioritized based on pre-failure analytics.

A technique for message history display includes combining message histories for multiple different messaging services. A system constructed according to the technique may include, for example, a message history database; a history aggregation engine that aggregates message logs for storage in the message history database; and a history provisioning engine that provides an aggregated message log associated with the user from the message history database to a requesting device. A method according to the technique may include, for example, identifying a device in association with a user profile; providing an online platform that receives messages from and sends messages to the device; and creating an aggregated log from messages sent to and from the device.

A technique for message history display includes combining message histories for multiple different messaging services. A system constructed according to the technique may include, for example, a message history database; a history aggregation engine that aggregates message logs for storage in the message history database; and a history provisioning engine that provides an aggregated message log associated with the user from the message history database to a requesting device. A method according to the technique may include, for example, identifying a device in association with a user profile; providing an online platform that receives messages from and sends messages to the device; and creating an aggregated log from messages sent to and from the device.

Proposed are a psychological counseling service method and a user terminal. The psychological counseling service method includes connecting to the counseling service server to open a group counseling room and outputting a preset basic messenger window for the group counseling room, and dividing the basic messenger window into a plurality of windows according to input of a counseling start command, and transmitting, receiving, and outputting counseling chat messages according to progress of counselling between a counselor and a counselee through the plurality of windows resulting from division, and merging the plurality of windows resulting from division according to input of a counseling termination command and returning to and displaying the basic messenger window.

Disclosed are systems, methods, and devices for presenting customer insights in association with an electronic customer relationship management tool. A graphical user interface (GUI) is presented to a user. The GUI has a first region having GUI elements of the customer relationship management tool, and a second region having GUI elements for presenting at least one customer insight, the second region displayed when the first region is displayed and proximate to the first region. Upon receiving an identifier identifying a particular customer, at least one machine-learning derived insight relevant to the identified customer is displaying to the user in the second region when receiving user input signals via the GUI elements of the first region.

Systems, methods, and devices for a cyberphysical (IoT) software application development platform based upon a model driven architecture and derivative IoT SaaS applications are disclosed herein. The system may include concentrators to receive and forward time-series data from sensors or smart devices. The system may include message decoders to receive messages comprising the time-series data and storing the messages on message queues. The system may include a persistence component to store the time-series data in a key-value store and store the relational data in a relational database. The system may include a data services component to implement a type layer over data stores. The system may also include a processing component to access and process data in the data stores via the type layer, the processing component comprising a batch processing component and an iterative processing component.

Online communication sessions may be joined in an environment that includes receiving a first communication between a first user and a second user and enabling the rendering of the first communication at devices associated with the first and second users. A second communication between the first user and a third user is received and the rendering of the second communication at devices associated with the first and third users is enabled. After receiving the first and second communications, a trigger to join at least the communication sessions associated with the first, second, and third users is received from the first, second, or third user. Information structured and arranged to render, in a single window, text associated with the first and second communications at the devices associated with the first, second, and third users is generated.