Patent classifications
H04M17/00
Inmate device and user interface for inmate initiated video visitation system
A computer-implemented visitation system includes tablet computer devices accessible to respective ones of authorized incarcerated inmates inside a correctional facility, and a visitation services computer system. The tablet devices and visitation services system are configured to: accept login credentials to uniquely identify one pre-registered authorized incarcerated inmates; establish an interconnection between a visitor computer device and the tablet computer devices to commence video visitation sessions without requiring endpoint control to schedule or initiate the visitation session by administrative personnel of the correctional facility; and apply a video visitation session charge.
Machines and process for managing a service account
A machine and process for accepting customer payments and placing orders for telecommunications services is disclosed. The machine and process include a kiosk operable to accept account set-up information from an individual, accept payment from the individual, collect identifying data from the individual, and communicate with a system to activate a telecommunication account for the individual. The kiosk may be placed wherever quick telecommunication account set-up and payment verification is necessary, for example: a correctional facility or college campus.
Machines and process for managing a service account
A machine and process for accepting customer payments and placing orders for telecommunications services is disclosed. The machine and process include a kiosk operable to accept account set-up information from an individual, accept payment from the individual, collect identifying data from the individual, and communicate with a system to activate a telecommunication account for the individual. The kiosk may be placed wherever quick telecommunication account set-up and payment verification is necessary, for example: a correctional facility or college campus.
Device-enabled eSIM profile acquisition
Device-enabled embedded subscriber identity module (eSIM) profile acquisition is described. Server(s) associated with a service provider can receive, from an application of a device operated by a user, identification data including at least an identifier corresponding to an eSIM associated with the device. The server(s) can store an association between a profile and the identifier in a database. The server(s) can receive, from the device, a request for the profile, which can include the identifier. The server(s) can access the database to identify, based at least in part on the identifier, the association between the profile and the identifier and provision, to the device, the profile to cause the profile to be associated with the eSIM associated with the device.
Mobile electronic communications with grace period
A mobile communications device receives an indication of a balance from a server when establishment of a voice call or sending of a message is requested. The mobile communications device determines whether the balance is sufficient to place the voice call or send the message over a mobile network. If the balance is sufficient to place the voice call or send the message over the mobile network, the voice call is established or the message is sent under normal operating conditions. If the balance is insufficient to place the voice call or send the message over the mobile network, a grace period is activated and the voice call is established or the message is sent during the grace period over an available wireless local-area network.
Wireless service card having machine readable codes and device and process for use therewith
A process for authorizing wireless service includes providing a generally rectangular flat form factor card having a first surface and opposing second surface. The process further includes providing a machine-readable activation code arranged on the first surface, wherein the machine-readable activation code is configured to authorize the wireless service when provided to a system associated with a wireless service provider, receiving the machine-readable activation code in a server, the machine-readable activation code being captured by a wireless device, and provisioning the wireless service to the wireless device from a wireless network when the machine-readable activation code is provided to the system associated with the wireless network.
FRAUDELENT SUBSCRIPTION DETECTION
Arrangements are provided for identifying a second fraudulent subscription replacing a first fraudulent subscription. A method is performed by a fraudulent subscription detection system. The method includes obtaining notification of the first fraudulent subscription having been identified in a SIM box. The method comprises obtaining historical network data of the first fraudulent subscription. The method com includes prises generating a model based on the historical network data. The method includes identifying the second fraudulent subscription replacing the first fraudulent subscription in the SIM box upon providing live network data as input to the model. The method includes providing an identification of the second fraudulent subscription to at least one of a subscription manager entity and a user interface of a Manual Analysis component.
Wireless service provider system and process for providing customizable wireless service for a wireless device
A wireless service provider system for authorizing wireless service on a wireless device includes a backend system. The backend system configured receive a request for the wireless service along with a monetary value of the wireless service in any requested amount from the connected device, receive a payment authorization or a verification of payment for the wireless service in the requested amount from the connected device, and receive a request from the connected device for allocating the wireless service.
SYSTEM AND METHOD FOR PROVISIONING TEMPORARY TELEPHONE NUMBERS
Systems, methods, and computer program products for provisioning a temporary disposable number are described. A user can be provided with a pool of available temporary disposable numbers that have a limited shelf life. The user can select one of the available temporary disposable numbers while submitting a permanent phone number associated with a communications device (e.g., mobile phone, home phone, business phone, etc.). Prior to activating the selected temporary disposable number, the temporary disposable number is linked to the permanent phone number. After activation, when an incoming call to the temporary disposable number is received, the permanent phone number is identified to be associated with the temporary disposable number being called. The incoming call is then forwarded to the communications device on which the permanent phone number is established.
ADMINSTRATOR DEVICE AND USER INTERFACE FOR INMATE INITIATED VIDEO VISITATION SYSTEM
A computer-implemented video vistation system of a correctional facility includes an administrator computer device in communication with a visitation services computer system and a database. The administrator computer device is configured, via an administrator interface displayed on the administrative computer device, to enable or disable privileges for selected inmates in the inmate population allowing inmates access to the visitation services computer system, and set visitation session preferences including maximum visitation session length and visitation session cost that applies to the visitation services. The visitation services computer system is configured to receive requests for audio/video visitation sessions initiated by incarcerated inmates, confirm that each request involves an authorized registered incarcerated inmate or an authorized registered remote non-incarcerated visitor, transmit invitations to the respective recipients in response to each received request for an audio/video visitation session, and automatically establish interconnections between visitor computer devices at the remote locations and inmate computer devices in the correctional facility without requiring endpoint control to schedule or initiate a visitation session by administrative personnel of the correctional facility.