To control a mobile object such as a robot by using data including a map in which class attributes for classes corresponding to rooms are recorded. Feature information about a class or mobile object control information about the class is recorded as class attributes in association with the class serving as segmented areas in a map of the traveling area of the mobile object such as a robot, for example, a semantic map. The map is a map that allows identification of a room type and the border between rooms, and the presence or absence of a person in a room or information indicating whether the entry of the robot is allowed is recorded as class attributes for the classes corresponding to each room. Travel control for the robot is performed using a map or data in which the class attributes are recorded.

The present invention relates to a control method of a cloud server capable of communicating with an autonomous mobile robot (AMR), wherein the control method comprises the steps of: receiving, from a mobile phone or a delivery service-related server, address information, delivery product information, and at least one of a drop location-related image or a capture image; generating a first landmark on the basis of the received address information; and generating a second landmark on the basis of the received delivery product information.

An information processing method for remote control of one or more mobile bodies including a first mobile body by one or more operators including a first operator includes: obtaining an assignment request for assigning responsibility for remote control of the first mobile body to the first operator; obtaining, from the first operator, an operation regarding whether the assignment request obtained is acknowledged; and assigning the responsibility for the first mobile body and a right to operate the first mobile body to the first operator, when a first operation acknowledging the assignment request is obtained from the first operator.

There is provided an information processing apparatus in which a processor executes acquiring a three-dimensional virtual map corresponding to a real space in which a moving object moves, acquiring sense information acquired by the moving object in the real space, and causing the sense information to be displayed on the virtual map.