G07C2011/04

QUEUING METHOD, QUEUING SYSTEM AND READABLE STORAGE MEDIUM
20220335767 · 2022-10-20 ·

The present disclosure relates to a queuing method, a queuing system and a readable storage medium, and relates to the field of computer technologies The queuing method includes: obtaining a service type required by a user; updating a service queue corresponding to the service type, and generating identification information corresponding to the user; controlling an issuing apparatus to issue a reminder device, and establishing a correspondence between the identification information and the reminder device; and in response to a number-calling notification from a number-calling device, enabling a corresponding reminder device to execute a reminder action according to a sequence of identification information corresponding to the service queue.

URGENCY-BASED QUEUE MANAGEMENT SYSTEMS AND METHODS
20230125273 · 2023-04-27 ·

Disclosed embodiments may include a queue management system . The system may receive one or more utterances comprising a customer intent from a user device, determine a first queue from a plurality of queues in which to place the user based on the user intent, and receive first urgency data comprising battery indication data from the user device. The system may then determine, using a machine learning model, a first dynamic priority score for the user based on the user intent and the first urgency data including battery indication data associated with the user device. Based on the first dynamic priority score for the user, the system may assign an initial user-specific position within the first queue to the user that differs from a default initial position in the first queue. Based on updated urgency data, the system may dynamically update the user’s position to a second user-specific position.

GATE APPARATUS, CONTROL METHOD OF GATE APPARATUS, AND STORAGE MEDIUM
20230065328 · 2023-03-02 · ·

A gate apparatus includes a progress indicator and a control unit. The progress indicator indicates the progress of the procedures related to emigration and immigration examination of the examination target user. The control unit controls the progress indicator depending on the nationality of the examination target user.

Queuing method, queuing system and readable storage medium

The present disclosure relates to a queuing method, a queuing system and a readable storage medium, and relates to the field of computer technologies The queuing method includes: obtaining a service type required by a user; updating a service queue corresponding to the service type, and generating identification information corresponding to the user; controlling an issuing apparatus to issue a reminder device, and establishing a correspondence between the identification information and the reminder device; and in response to a number-calling notification from a number-calling device, enabling a corresponding reminder device to execute a reminder action according to a sequence of identification information corresponding to the service queue.

Methods of estimating a throughput of a resource, a length of a queue associated with the resource and/or a wait time of the queue

Aspects of the disclosure describe estimating a throughput of a resource within a venue. A server may determine an operating throughput of the resource. The server may receive event schedule data identifying a plurality of scheduled times corresponding to a plurality of events occurring at one or more of the resource and nearby points of interest, which may cause a throughput of the resource to deviate from the operating throughput of the resource. The server may estimate the throughput of the resource based on the operating throughput and the event schedule data. Based on the estimated throughput, the server may perform one or more actions.

SYSTEM AND METHOD FOR ENHANCED VIRTUAL QUEUING

A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources such as schedule data and historical throughput data for various resources associated with an entity, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.

WAITING ROOM WITH ZERO LATENCY
20230107052 · 2023-04-06 · ·

A method by one or more computing devices functioning as a ticket master for a website that has a virtual waiting room, wherein the ticket master is communicatively coupled to a plurality of proxies controlling access to the website. When the ticket master is in a relaxed mode (as opposed to a pressure mode), the method includes pre-allocating a number of tickets to the plurality of proxies for a first upcoming time period and setting a queue head for the first upcoming time period to a ticket number of a last ticket created, wherein the number of tickets that are pre-allocated for the first upcoming time period is greater than a target number of users allowed to enter the website during the first upcoming time period but less than a predefined maximum sudden spike number.

Queue monitoring techniques

A queue monitoring system includes at least one sensor configured to monitor guests admitted from an entrance and generate a sensor signal. The system also includes a virtual queue controller comprising a processor and communications circuitry, wherein the virtual queue controller is configured to: communicate guest admittance information to an operator device, the guest admittance information causing the operator device to display a target number of guests to be admitted during a time interval; determine a count of guests admitted from the entrance during the time interval based on the sensor signal; determine a remaining number representative of remaining guests to be admitted based on the target number and the count of guests admitted from the entrance; and communicate a standby admit signal to the operator device to cause the operator device to display the remaining number.

PERSONAL IDENTIFICATION FOR MULTI-STAGE INSPECTIONS OF PERSONS

The present invention relates to a multi-stage control system comprising at least one control device at a first location and at least a follow-up control point at a second location with a follow-up control device. The control device according to the invention comprises for the automatic inspection of a person with respect to hidden objects an inspection device for contactless inspection of the person. Said control device is configured to determine a follow-up control area of the person, to store data defining the follow-up control area in a data set, to generate a unique identification feature for the person on the basis of a detected external feature of the person, and to allocate the person to the data set. The follow-up control device comprises a display device for displaying a graphical representative of a person, wherein the display device is designed to display a follow-up control area of the person in a visually recognizable manner for finding hidden objects in accordance with a data set allocated to the person. The follow-up control device can be configured to generate the unique identification feature for the person on the basis of a detected feature of the person. Alternatively, the follow-up control device can be designed to display an identification feature, in particular a recording, more particularly a recording of the facial view of the person, which is allocated to the data set of a follow-up control area at another control point, for visual verification whether the data set is associated with the person. The invention further relates to a corresponding control method, to a corresponding follow-up control method and to a corresponding multi-stage control method.

Virtual queue system and method

A system in accordance with present embodiments includes a plurality of wearable devices and a virtual queue control system configured to maintain respective virtual queues for respective attractions and in communication with the plurality of virtual queuing attraction stations. The virtual queue control system is configured to receive communications from the plurality of virtual queuing stations and add guests to the respective virtual queues based on the communications.