A medium processing device includes: a first unit; and a plurality of second units connected to the first unit. Each of the plurality of second units includes: a conveying mechanism that conveys a medium; and a medium detection portion that detects the medium being conveyed by the conveying mechanism and transmits a signal indicating detection of the medium to the first unit. The first unit determines connection order of the plurality of second units with respect to the first unit, based on the signal transmitted from each medium detection portion of the plurality of second units.

A medium processing device includes: a first unit; and a plurality of second units connected to the first unit. Each of the plurality of second units includes: a conveying mechanism that conveys a medium; and a medium detection portion that detects the medium being conveyed by the conveying mechanism and transmits a signal indicating detection of the medium to the first unit. The first unit determines connection order of the plurality of second units with respect to the first unit, based on the signal transmitted from each medium detection portion of the plurality of second units.

An automated teller machine comprises an output compartment for the output of notes of value and a closing element (14) which, in a closed state, closes the output compartment. An output area (12) is delimited by a first delimiting element (16, 22) and at least a second delimiting element (18, 20) and, in the closed state, by the closing element (14). An arrangement (110, 210, 310, 410, 510, 610) for monitoring the output area (12) comprises at least a sensor unit (112, 122, 212, 222, 512, 520, 312, 612, 712, 812) which is arranged and configured such that it detects an element (E, E1, E2) arranged in the output area.

A paper sheet processing device, which counts a plurality of paper sheets set in a deposit portion into groups of a predetermined batch number and dispenses them to a dispensing portion, includes a temporary holding portion configured to hold the paper sheets set in the deposit portion and feed the held paper sheets, and a control portion configured to perform feed control of the paper sheets in the temporary holding portion and transport control of the paper sheets set in the deposit portion, in which the control portion performs control to feed the paper sheets held in the temporary holding portion divided into groups of the batch number and dispense the paper sheets to the dispensing portion.

The automated teller machine that conducts transactions by a customer operation is provided. The automated teller machine comprises a customer service part configured to receive customer operations; an input pocket; a media recognizer configured to recognize the medium; a first storage storing the medium; a discharge pocket configured to place the medium delivered from the first storage so that the customer can take the medium out; a first transport path that connect the input pocket, the media recognizer, the first storage, and the discharge pocket to transport the medium; a second storage storing a collected medium that is forgotten to be taken out from the discharge pocket by the customer; and a second transport path connecting the second storage to the first transport path, wherein the second storage is arranged above the first transport paths and on an opposite side of the customer service part.

The automated teller machine that conducts transactions by a customer operation is provided. The automated teller machine comprises a customer service part configured to receive customer operations; an input pocket; a media recognizer configured to recognize the medium; a first storage storing the medium; a discharge pocket configured to place the medium delivered from the first storage so that the customer can take the medium out; a first transport path that connect the input pocket, the media recognizer, the first storage, and the discharge pocket to transport the medium; a second storage storing a collected medium that is forgotten to be taken out from the discharge pocket by the customer; and a second transport path connecting the second storage to the first transport path, wherein the second storage is arranged above the first transport paths and on an opposite side of the customer service part.

The present invention provides a self-service system (100) comprises: at least one mobile robot (110) for providing the services; and a cloud server (140) in communication with the at least one mobile robot (110) and a plurality of user mobile devices (180) via a communication network, characterised in that the cloud server (140) comprises: a queue management module (141) configured to generate a digital queue number to a designated user mobile device (180) upon receiving a request; and a robot management system (142) configured to manage activities of the mobile robot (110) in accordance to the sequence of the generated digital queue numbers, wherein the system (100) further comprises a means to guide the mobile robot (110) to the designated position of the user mobile device (180).

A graphical user interface (GUI) and operator console management system for a distributed terminal network is described. In some embodiments, the terminals may be hardware terminals, kiosks, or clients. In some embodiments, a security analysis may be performed, and security scores may be determined, for visitors requesting operations at terminals based on an operator configuration. Security scores may be determined by a provider, in communication with the operator terminals, based on aggregation of a plurality of factors, wherein each factor may be weighted. The factors may incorporate operator settings or preferences. In one embodiment, the factors include one or more facial recognition factors. The one or more facial recognition factors may be used for biometric authentication. The provider may use the security scores to determine user privileges or permissions for the operations. The provider may deliver instructions or messages to the terminals based on the determinations.

Aspects of the disclosure relate to cash handling devices that provide intelligent monitoring and management of cash cycles. A cash handling device having at least one processor, a communication interface, and memory may receive, from a mobile device, a request to process a pre-staged transaction. Subsequently, the cash handling device may generate and present a graphical identifier based on the mobile device requesting access to the cash handling device. Next, the cash handling device may verify that the mobile device is authorized to perform the pre-staged transaction based on the graphical identifier being scanned by the mobile device and cause a connection to be established between the cash handling device and the mobile device. Thereafter, the cash handling device may identify and process the pre-staged transaction associated with the mobile device. Then, the cash handling device may generate a notification indicating completed processing of the identified pre-staged transaction.

Aspects of the disclosure relate to cash handling devices that provide intelligent monitoring and management of cash cycles. A cash handling device having at least one processor, a communication interface, and memory may receive, from a mobile device, a request to process a pre-staged transaction. Subsequently, the cash handling device may generate and present a graphical identifier based on the mobile device requesting access to the cash handling device. Next, the cash handling device may verify that the mobile device is authorized to perform the pre-staged transaction based on the graphical identifier being scanned by the mobile device and cause a connection to be established between the cash handling device and the mobile device. Thereafter, the cash handling device may identify and process the pre-staged transaction associated with the mobile device. Then, the cash handling device may generate a notification indicating completed processing of the identified pre-staged transaction.