This application relates to systems, methods, devices, and other techniques for a smart autonomous store entry system that can be utilized within a retail environment. This system with doors, cameras, and sensors is designed to have many functions within a store with identification system and sometimes can be utilized in a store with or without human cashier.

A system and method for interaction monitoring in a retail environment that includes executing a first monitoring system and thereby generating a first evaluation of customer selection of items; executing a second monitoring system and thereby generating a second evaluation of customer selection of items; determining monitoring alignment between the first evaluation and the second evaluation of a first customer; and triggering an action in response to the monitoring alignment.

A customer management apparatus (10) includes an acquisition unit (110) and a determination unit (120). The acquisition unit (110) acquires, from a registration terminal (20), first face information and card identification information. When the first face information satisfies a first criterion regarding whether authentication is possible, the determination unit (120) causes a storage unit (130) to store the first face information and the card identification information in association with each other (first registration processing), and performs processing for allowing a customer to enter a store. The processing may be, for example, issuing, to a store entry apparatus (40), a command to open an automatic door, or may be issuing, to the store entry apparatus (40), a command (so-called lock releasing) to cause an automatic door to open when the customer stands in front of the automatic door.

Described herein are systems and techniques for implementing a third-party item tracking and payment system that enables a user to walk out without a manual checkout process. The techniques include receiving user identifying information associated with a payment account and conveying an identifier of the account to a management system of the retailer. Items, as selected by the user, are added to a virtual cart that is checked out automatically when the user exits the store and the third party system communicates the cart contents to the retailer for cost calculation and then instructs payment using the stored payment information without disrupting existing inventory and account management systems.

Aspects described herein include a method (and associated system and computer program product) comprises receiving an amount of a transaction from a point of sale (POS) terminal, and receiving, at a payment terminal, one or more user inputs comprising payment presentation information for the transaction. The method further comprises communicating the payment presentation information to a payment processing service to complete processing of the transaction. The method further comprises determining that the payment presentation information is not received at the payment processing service, and in response, encrypting the payment presentation information and transmitting the encrypted payment presentation information from the payment terminal to an external device.

Techniques for automatic recognition of items for point of sale (POS) systems are disclosed. A request to identify a first item for purchase is received. The request includes a first image captured at a POS system. The first image is analyzed using a machine learning model configured for image recognition, and in response a first product code is determined for the first item. This includes identifying the first product code as a primary product code from among a plurality of product codes, identifying a second item relating to the first item, where the second item is visually similar to the first item, and determining a second product code for the second item. The first product code, and the second product code, are transmitted to the POS system. The POS system is configured to present the first item and the second item as options for purchase using a user interface.

A self-checkout apparatus of an embodiment has: a display unit that displays information to inform an operator; a reading unit that is positioned in a lateral side of the display unit and receives input of information of a product by reading a code symbol; and a housing base that is positioned below the display unit, the housing base for placing the product after information reception by the reading unit and for placing a housing tool for housing the product; wherein the reading unit is positioned between the display unit and the housing base in a height direction.

A passage gate for allowing or preventing people to enter or to exit a passage area comprising a base portion (110) and a panel portion (120) is provided. The passage gate (100) is configured to be driven in a first operation mode and a second operation mode. When the passage gate (100) is driven in the first operation mode the panel portion (120) is slidable relative the base portion (110) between a first open position, allowing people to pass, and a closed position preventing people from passing through the passage gate (100). When the passage gate (100) is driven in the second operation mode the base portion (110) is rotatable between the closed position and a second open position for achieving a larger passage area.

A computer vision card reader and/or point of sale device is described. The device is configured to sense when a user inserts a card into a card reader and to determine when a user departs or is about to depart from the device without retrieving the card. The device may issue an audible or visible alert to the user, reminding the user to retrieve the card. The device may additionally send a notification to a mobile device associated with the user that reminds the user that he has left a card at the point of sale. In some embodiments, message sent to the user contains a code and, upon entry of the code, the point of sale or card reader device returns the card to the user.

A system, apparatus, and method are disclosed to enable a bank to send a secure object to a bank customer at a remote location. In addition to performing authentication, the system and method exploit the payment rails to verify transactions by the bank customer, as well as to confirm the physical location of the customer. The bank customer who is successfully verified may receive the secure object by courier at the remote location within a limited time period of the request.