Techniques are described to improve the robustness of communication of critical life safety data when broadband networks are used as uphaul networks. Monitoring systems are examples of critical monitoring appliances, but the techniques described throughout this disclosure may be applied to any type of critical monitoring appliances, such as life-support devices, fire detectors, smoke detectors, and the like.

An integrated security system is described comprising a gateway located at a first location. The gateway includes a takeover component that establishes a coupling with a first controller of a security system installed at the first location. The security system includes security system components coupled to the first controller. The takeover component automatically extracts security data of the security system from the first controller. The gateway automatically transfers the security data extracted from the controller to a second controller. The second controller is coupled to the security system components and replaces the first controller.

Methods and systems for processing data associated with a premises management system are disclosed. The data may comprise alarm event data and non-alarm event data. The alarm event data and non-alarm event data may be processed to determine whether to send a notification.

An emergency communication system, while accurately and reliably detecting a location of an object person, receives contact from the object person and grasps a state of the object person when a matter of emergency has occurred. An object person terminal transmits identification information via short-range wireless communication, acquires location information by a GPS function, and transmits the identification information and the location information to a server. A detection terminal transmits the identification information transmitted from the object person terminal. The server specifies the location of the object person terminal on the basis of the information transmitted from the detection terminal or the identification information and the location information transmitted from the object person terminal. The object person terminal, when the occurrence of a matter of emergency is sensed, records ambient sounds as object person sound information, and transmits the recorded object person sound information to the server.

An embodiment emergency call sending apparatus includes a telematics module configured to send an emergency call when an accident occurs, and an emergency call complementing module configured to monitor whether an emergency call transmission executed by the telematics module succeeds or fails, search for an available network near a vehicle, access the available network when the emergency call transmission fails, and control a complement of the emergency call transmission.

Proactive multiple controlled-environment facility investigative data aggregation and analysis systems and methods may accept setup of alerts, each alert associated with particular data related to electronic communications, and each alert to be directed to at least one person not associated with the controlled-environment facility in which the communication originated, in which a particular resident associated with the electronic communication resides, and/or the like. Captured data related to electronic communications associated with each of a plurality of residents is received and/or retrieved and the at least one person not associated with the controlled-environment facility is alerted when the particular data related to electronic communications is received or retrieved with respect to a particular electronic communication.

Methods and systems are described for back-end failure redundancy in security and automation systems. According to at least one embodiment, an apparatus for back-end failure redundancy includes a processor, a memory in electronic communication with the processor, and instructions stored in the memory. The instructions are executable by a processor to detect an alarm event, and attempt to establish a connection between a control panel and a backend system. If no connection between control panel and backend system is made, the instructions may initiate a two-way cellular call between the control panel and a central station, and deliver a caller ID from the control panel to the central station via the two-way cellular call.

A processor enabled method in a mobile device includes configuring a WiFi radio controller of the mobile device with a WiFi service set identifier of a search detector and configuring a Bluetooth connection configuration of a search detector. The method also includes responsive to a rescue trigger, enabling the device to exit a low power mode while awaiting a connection attempt from a Bluetooth radio via the configured Bluetooth connection configuration. The method also includes upon receiving the connection attempt, powering up the WiFi radio and attempting to connect to the configured WiFi service set identifier.

A communication system for a vehicle includes an accelerometer, and a controller electrically coupled to the accelerometer and configured to respond to a signal indicative of an accident of the vehicle. The controller's response to the signal includes activating an emergency mode, requesting biometric data of occupants of the vehicle, and transmitting data identifying the vehicle, a location of the vehicle and a time of activation, and biometric data.

Disclosed are methods, systems, and devices for management of a premises. The premises may comprise one or more devices, such as a gateway device, a control device, or a premises device. The gateway device may receive data and send the data to the control device. The data may comprise a command, an update, a configuration, or other information. Communication between the control device and any of the other devices at the premises may be configurable by a server device.