The present invention comprises a novel Virtual Facilities Manager architecture that optimizes home health by combining multiple prediction engines, fed by continuously monitored and processed sensor-based and environmental data (historical as well as current), with an integrated Homecare Network of homeowners and service and other providers. This enables a continuous feedback process in which abnormal conditions (symptoms of an underlying problem, including suboptimal performance) are detected and addressed by issuing contextual alerts with associated actions (related alert-action pairs) in an iterative manner over time. By maintaining a Home Health Record including Scores (e.g., reliability and energy efficiency) representing the systemic state of one or more homes, the present invention detects not only maintenance issues, but also suboptimal performance “problems,” and addresses them with the same iterative troubleshooting approach until such scores return to an acceptable level.

The present invention exists as a mobile application and includes systems and methods for allowing users and authority figures to communicate. Tenants living within a community are grouped by a site ID. Authorities such as security guards or law enforcement are assigned an organization ID corresponding with the site ID for the community they serve. Tenants may make requests through the application to authorities with a matching ID comprising anonymous reports, live chat, live calls, or dispatch to a certain location. Tenants may also bypass the corresponding authorities and contact a 911 dispatcher directly. Certain requests may open a direct line of communication between an authority and a tenant. Other requests, including anonymous reports and dispatches, may be sent to all authority figures with an organization ID matching the requesting tenant's site ID. Authorities may send broadcasts through the application to tenants with a matching ID. All communications are encrypted.

A computer-implemented method and corresponding system that can allow an eyewitness of an emergency incident to instantly report it to the emergency services by sending data such as a photo of the emergency scene, without having to wait for a call-taker or agent to answer a call. This data is processed by an emergency service platform, which automatically dispatches the required resources to the emergency scene, thus managing to significantly reduce the response time of emergency services.

Dispatch-aiding communications between computing devices of a responder and a dispatch unit include a computing device of the responder determining that an event occurred, automatically sending an indication of the event to a computing device of the dispatch unit, receiving a request for information from the computing device of the dispatch unit, obtaining the information requested by the computing device of the dispatch unit, and sending the information requested by the computing device of the dispatch unit to the computing device of the dispatch unit. The computing device of the dispatch unit sends the request for information to the computing device of the responder in response to receiving the indication of the event.

Example methods and arrangements for sensors are disclosed herein. At least one storage device or storage disk includes instructions that, when executed, cause at least one processor of a mobile electronic device to at least access notification data indicative of an event at a security perimeter of a building, the notification data corresponding to a change in a status of one or more sensors at the security perimeter; present the notification data to a user of the mobile electronic device, the notification data including image data associated with the event; generate a message based on a user input at the mobile electronic device in response to the notification data; and output the message to cause a responsive action.

A method includes: receiving IR radiation with a plurality of IR sensors; producing a plurality of output signals with the plurality of IR sensors based on the received IR radiation, where each of the plurality of output signals is indicative of an intensity of the IR radiation received by a respective IR sensor of the plurality of IR sensors; detecting an IR source based on the plurality of output signals; generating a candidate alarm in response to detecting the IR source; determining whether the detected IR source matches any reference IR source of a set of reference IR sources; when the detected IR source matches one reference IR source of the set of reference IR sources, issuing a user alarm, and when the detected IR source does not match any reference IR source of the set of reference IR sources, canceling the candidate alarm without issuing the user alarm.

A signal-emitting retail display device that includes a wire having a top portion and a bottom portion, the top portion configured to support a label holder, the bottom portion configured to store one or more retail items. The signal-emitting retail display device also has an electronic unit that includes an emitter. The emitter is configured to emit a warning signal, and configured to transmit a wireless signal to an alarm box in response to the warning signal. The wire is electrically coupled to the electronic unit such that the wire functions as an antenna for the transmission of the wireless signal to the alarm box.

Various embodiments include a carbon monoxide (CO) detection device and methods for operating a FDS or CO detection device to detect carbon monoxide and communicate information regarding CO detection events to a remote server via communication network. Various embodiments include receiving information from one or more CO sensors configured to detect CO, determining whether the information from the one or more CO sensors satisfies one or more threshold criteria indicative of fire event or CO detection, generating a CO warning message comprising a fire and/or CO alarm object in response to determining that the information received from the one or more CO sensors satisfy one or more threshold criteria indicative of CO detection, and sending the generated CO warning message to a remote server via a communication network.

A security system is described for managing a premises. The security system comprises security system components and a first controller. A takeover component receives security data of the security system from the first controller. The security data is used to configure a second controller to communicate with the security system. The second controller communicates with the security system components and replaces the first controller in management of the security system.

Systems and methods for processing emergency communications are provided. A system may receive an emergency communication initiated by an emergency communicator. The system may detect a data field action in response to an emergency receiver entering a data input based on the emergency communication. The system may capture a timestamp of when the data field action occurred. The system may generate a communication snippet based on the action timestamp and a snippet length. The communication snippet may be configured to provide context from the emergency communication to the data input. The system may transmit the communication snippet and the data input to an emergency responder.