A security system can use video analytics and/or other input parameters to identify a theft event. Optionally, the security system can take remedial action in response. For example, the security system can use video analytics to determine that a person has reached into a shelf multiple times at a rate above a threshold, which can indicate that a thief is quickly removing items from the shelf. The security system can also use video analytics to determine that a person has reached into a shelf via a sweeping action, which can indicate that a thief is gathering and removing a large quantity of items from the shelf in one motion. In response, the security system can alert security personnel, cause a speaker to output an audible message in the target area, flag portions of the video relating to the theft event, activate or ready other sensors or systems, and/or the like.

A security system can use video analytics and/or other input parameters to identify a theft event. Optionally, the security system can take remedial action in response. For example, the security system can use video analytics to determine that a person has reached into a shelf multiple times at a rate above a threshold, which can indicate that a thief is quickly removing items from the shelf. The security system can also use video analytics to determine that a person has reached into a shelf via a sweeping action, which can indicate that a thief is gathering and removing a large quantity of items from the shelf in one motion. In response, the security system can alert security personnel, cause a speaker to output an audible message in the target area, flag portions of the video relating to the theft event, activate or ready other sensors or systems, and/or the like.

In some embodiments, methods and systems are provided for managing emergency notifications and incident reports at a commercial facility. A graphical interface enables a worker associated with a facility to input information regarding an ongoing/impending emergency event, e.g., Active Threat, Acts of Violence, Fire/Explosion, Injury, Power Failure, Missing Child, Severe Weather, Robbery, Hazmat, Bomb Threat, Covid-19, Store Closure, Special Events etc. This information is processed via an analytical engine that evaluates the entered information in view of various business rules in order to identify the appropriate workers to notify, and generates and transmits the notifications to the employees determined to be suitable for receiving a notification. In response to the generation of the emergency notification, an incident report engine evaluates the entered emergency, and automatically generates an incident report, which may be later accessed and/or modified by workers having a suitable employee access level.

Techniques are described for providing control of a monitoring system (e.g., a home alarm or security system) using one or more mobile devices. In some implementations, a native mobile device application enables use of a mobile device as a security/automation system keypad and controller for a home security system. In these implementations, the mobile device, using the native mobile device application, checks real time status of system and sensors, arms/disarms system, turns lights on/off, looks in on live video of security cameras, reviews history of system events, reviews saved video clips, monitors/changes thermostat settings, and performs other features of a traditional security keypad in a home security system.

Techniques are described for providing control of a monitoring system (e.g., a home alarm or security system) using one or more mobile devices. In some implementations, a native mobile device application enables use of a mobile device as a security/automation system keypad and controller for a home security system. In these implementations, the mobile device, using the native mobile device application, checks real time status of system and sensors, arms/disarms system, turns lights on/off, looks in on live video of security cameras, reviews history of system events, reviews saved video clips, monitors/changes thermostat settings, and performs other features of a traditional security keypad in a home security system.

Systems and methods for reporting account and sensor configuration information to a central system are disclosed. A security, monitoring, and automation (SMA) system may operate one or more sensors according to sensor configuration information. The sensor configuration information may be used by a remote monitoring system to send notification messages based on sensor events from the SMA system. The sensor configuration information may be transmitted to the remote monitoring system via another remote computing system. The computing system may format the sensor configuration information to a format compatible with the remote monitoring system and transmit the formatted sensor configuration information to the remote monitoring system.

Systems and methods for reporting account and sensor configuration information to a central system are disclosed. A security, monitoring, and automation (SMA) system may operate one or more sensors according to sensor configuration information. The sensor configuration information may be used by a remote monitoring system to send notification messages based on sensor events from the SMA system. The sensor configuration information may be transmitted to the remote monitoring system via another remote computing system. The computing system may format the sensor configuration information to a format compatible with the remote monitoring system and transmit the formatted sensor configuration information to the remote monitoring system.

A system which provides disaster notification contents includes: a DNC collecting module configured to communicate with a disaster notification contents (DNC) sending agency server and collect various DNCs; a DNC sending determination module configured to read the DNC collected by the DNC collecting module, check a DNC-related area, compare the DNC-related area with a preset user disaster interest area, and determine users whose disaster interest area matches the DNC-related area as DNC sending target users among the pre-stored users based on the result of comparison; and a DNC sending processing module configured to communicate with the DNC sending determination module, read the DNC sending target users list determined as DNC sending target users, and send the DNC collected by the DNC collecting module to the user information device owned by users included in the DNC sending target user list.

A system which provides disaster notification contents includes: a DNC collecting module configured to communicate with a disaster notification contents (DNC) sending agency server and collect various DNCs; a DNC sending determination module configured to read the DNC collected by the DNC collecting module, check a DNC-related area, compare the DNC-related area with a preset user disaster interest area, and determine users whose disaster interest area matches the DNC-related area as DNC sending target users among the pre-stored users based on the result of comparison; and a DNC sending processing module configured to communicate with the DNC sending determination module, read the DNC sending target users list determined as DNC sending target users, and send the DNC collected by the DNC collecting module to the user information device owned by users included in the DNC sending target user list.

Devices, systems, and methods for event device operation are described herein. In some examples, one or more embodiments include a mobile device comprising a user interface, a memory, and a processor to execute instructions stored in the memory to receive a signal from a control panel of a control system in response to the mobile device connecting to the control panel, generate, based on the signal, an event device analysis for a number of event devices included in the control system, display, via the user interface, the event device analysis, in response to a selection of a fault corresponding to an event device from the list of event devices having faults, display a diagnostic guide to remedy the fault, and control, in response to an input to the user interface, at least one of operation of the control panel and an event device of the number of event devices.