A server-based environment for reporting a status of a security, monitoring and automation controller is provided. Detecting cessation of an always-on persistent network connection between the SMA controller and the server is also provided. Reporting the cessation of the network connection to an end user and defined others is further provided. A further aspect provides for automatically reporting an alarm event to a central station, the end user, and others, in the event the cessation of the network connection occurs while the SMA controller is aimed and after a zone fault event, and not receiving a disarm notification prior to expiration of a preset entry delay.

In one embodiment, a method (110) that determines conditions including that a user is located in a monitored area and not wearing a wearable device (112), and provides an alert based on the determinations and an input pattern from one or plural sensors (114).

A system and method for determining a false alarm includes receiving a provisional alarm signal from a safety alarm system, the provisional alarm signal indicating an alarm type. At least one sensor senses at least one present condition of a type corresponding to the alarm type indicated by the provisional alarm signal. A normal alarm signal is transmitted based on the at least one present condition sensed by the sensor.

A system and method provide for the immediate transmission of a potential alarm to a remote alarm signal escrow site and from the escrow site to a host station in the event where a control panel or an alarm signaling device is tampered with or destroyed by a disablement tactic, e.g., a “crash and smash intrusion.” A system and method may also send an alarm signal during such an attack by using predictive analysis of real-time events.

A system and method provide for the immediate transmission of a potential alarm to a remote alarm signal escrow site and from the escrow site to a host station in the event where a control panel or an alarm signaling device is tampered with or destroyed by a disablement tactic, e.g., a “crash and smash intrusion.” A system and method may also send an alarm signal during such an attack by using predictive analysis of real-time events.

A mobile monitoring unit adapted to monitor at least one premise is provided. Mobile monitoring unit is adapted to receive alarm signals from the at least one premise and respond to the alarm signals. Mobile monitoring unit includes a communication module configured to transmit a takeover instruction to another communication module of another mobile monitoring unit, such that upon receiving the takeover instruction, the another mobile monitoring unit is configured to receive the alarm signals and respond to the alarm signals. Further, a monitoring method for monitoring at least one premise is provided. Further, a mobile monitoring system adapted to monitor a plurality of premises is provided.

Methods and systems for managing a premises are described. A premises or devices at a premises may be associated with one or more premises zones. The one or more premises zones may be associated with corresponding content. If data is received from a device associated with a particular premises zone, then the content may be output. The content may be used to notify a user of an event, state change, or other indication associated with the particular premises zone.

Method, devices and systems are described. A diagnostics system for a premises monitoring system at a premises is provided. The diagnostic system includes processing circuitry configured to: receive premises system data associated with the premises monitoring system, perform supervised learning of a deep learning process based at least in part on the premises system data, and determine a classified set of resolutions based at least in part on the performed supervised learning where each resolution of the classified set of resolutions is associated with at least one premises event, and the at least one premises event relates to the premises monitoring system.

Method, devices and systems are described. A diagnostics system for a premises monitoring system at a premises is provided. The diagnostic system includes processing circuitry configured to: receive premises system data associated with the premises monitoring system, perform supervised learning of a deep learning process based at least in part on the premises system data, and determine a classified set of resolutions based at least in part on the performed supervised learning where each resolution of the classified set of resolutions is associated with at least one premises event, and the at least one premises event relates to the premises monitoring system.

A method implemented by an on-site secondary control device in communication with an on-site primary control device for a premises security system is provided. The on-site primary control device is configured to trigger an alarm event signal associated with the premises security system, and the on-site secondary control device is physically separated from the on-site primary control device. An alarm event signal is received at the on-site secondary control device from the on-site primary control device indicating that a premises device has been triggered. The alarm event signal is temporarily stored. In response to determining that a criterion associated with the premises system is met, the alarm event signal is transmitted by the on-site secondary control device to the remote monitoring center.