Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive structural analysis on document data objects that are associated with an ontology graph. Certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations on document data objects that are associated with an ontology graph using document embeddings that are generated by graph-embedding-based paragraph vector machine learning models.

Disclosed are system and methods for digitally capturing, labeling, and analyzing data representing shared experiences between a service provider and a customer. The shared experience data is used to identify, test, and implement value-added improvements, enhancements, and augmentations to the shared experience and to monitor and ensure the quality of customer service. The improvements can be implemented as customer service process modifications, precision learning and targeted coaching for agents rendering customer service, process compliance monitoring, and as knowledge curation for a knowledge bot software application that facilitates automation of tasks and provides a natural language interface for accessing historical knowledge bases and solutions.

A method and a system for providing recommendations based on branding are disclosed. In example embodiments, an index comprising predetermined brand relationships is maintained. Each predetermined brand relationship comprises a first brand, a second brand, and a recommendation score between the first brand and the second brand. A corpus containing a plurality of user queries is also maintained. A seed set of brands corresponding to a category in the index is expanded by accessing the corpus containing the plurality of user queries, evaluating user queries of the plurality of user queries that contain a disjunction of brand terms, and identifying a new brand to add to the seed set based on the evaluating.

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for optimized graph traversal are disclosed. In one aspect, a method includes the actions of receiving a given phrase that is input through a user interface by a digital component provider. The actions further include determining an entity that is being referred to by the given phrase. The actions further include identifying properties of the entity. The actions further include selecting a subset of the properties that were identified for the entity. The actions further include identifying additional phrases. The actions further include updating the user interface to present at least some of the additional phrases with programmatic controls that assign one or more of the additional phrase as distribution criteria for digital components of the digital component provider in response to activation of the programmatic controls.

An objective of the present disclosure is to allow a situation in a conversation of a user to be recognized as a context and allow an item appropriate for the situation to be presented. An information recommendation device according to the present disclosure includes a context extraction module 24 that extracts, from the conversation of the user, a keyword representing a topic, a similarity determination module 31 that refers to a knowledge base 13 storing recommended items linked to communication contexts each including the keyword to extract the recommended items and the communication contexts that are linked to the extracted keyword and selects, from among the extracted communication contexts, the communication context similar to the topic, and an information search module 32 that acquires, from the knowledge base 13, the recommended item linked to the selected communication context.

An objective of the present disclosure is to allow a situation in a conversation of a user to be recognized as a context and allow an item appropriate for the situation to be presented. An information recommendation device according to the present disclosure includes a context extraction module 24 that extracts, from the conversation of the user, a keyword representing a topic, a similarity determination module 31 that refers to a knowledge base 13 storing recommended items linked to communication contexts each including the keyword to extract the recommended items and the communication contexts that are linked to the extracted keyword and selects, from among the extracted communication contexts, the communication context similar to the topic, and an information search module 32 that acquires, from the knowledge base 13, the recommended item linked to the selected communication context.

Methods, systems, and apparatus, including computer programs encoded on computer-readable storage media, for providing information cards using semantic graph data. In some implementations, semantic graph data for a semantic graph is stored, where the semantic graph data indicates objects and relationships among the objects, and the objects include a card object that represents characteristics of an information card. A request is received from a client device, and the request is processed using the semantic graph data. Data for the information card is provided to the client device based on the card object indicated by the semantic graph data.

Methods, systems, and apparatus, including computer programs encoded on computer-readable storage media, for providing information cards using semantic graph data. In some implementations, semantic graph data for a semantic graph is stored, where the semantic graph data indicates objects and relationships among the objects, and the objects include a card object that represents characteristics of an information card. A request is received from a client device, and the request is processed using the semantic graph data. Data for the information card is provided to the client device based on the card object indicated by the semantic graph data.

Techniques regarding autonomous classification and/or identification of various types of noise comprised within a knowledge graph are provided. For example, one or more embodiments described herein can comprise a system, which can comprise a memory that can store computer executable components. The system can also comprise a processor, operably coupled to the memory, and that can execute the computer executable components stored in the memory. The computer executable components can comprise a knowledge extraction component, operatively coupled to the processor, that can classify a type of noise comprised within a knowledge graph. The type of noise can be generated by an information extraction process.

Methods and systems for providing a user interface and workflow for interacting with time series data, and applying portions of time series data sets for refining regression models. A system can present a user interface for receiving a first user input selecting a first model from a list of models for modeling the apparatus, generate and display a first chart depicting a first time series data set depicting data from a first sensor, generate and display a second chart depicting a second time series data set depicting a target output of the apparatus, receive a second user input of a portion of the first time series data set, and generate and display a third chart depicting a third time series data set depicting an output of the selected model and aligned with the second chart of the target output and updated in real-time in response to the second user input.