A computer-implemented method includes generating an intervention model for a population of users based on engagement data indicating successfulness of prior interventions for each of the population of users. Each prior intervention corresponds to one of multiple engagement channels, and the intervention model includes multiple channel-specific models. The method includes supplying data related to a first user as input to the intervention model to determine multiple channel-specific intervention expectations. Each channel-specific intervention expectation indicates a likelihood that the first user will take action in response to an intervention being executed using the corresponding engagement channel. The method includes determining a likelihood of a gap in care for the first user, and in response to the gap in care likelihood exceeding a minimum threshold, selecting a first intervention according to the channel-specific intervention expectation that has a highest determined value, and scheduling the selected first intervention for execution.

Technology is disclosed for controlling the processing of electronic communications on computing devices. An electronic communication is processed to determine mentions in the message body indicating recipients of the communication. A point-of-view (POV) is determined for each mention, with respect to recipient(s), as second-person or third-person POV. The communication is parsed into sections, and the mentions that are associated with each section are determined. Based on the POV for a mention associated with a section, it is determined that the section is directed to the recipient(s) indicated by the mention, if the POV of the mention is second-person POV, or the section is relevant to the recipient(s) indicated by the mention, if the POV of the mention is third-person POV. Additionally, an enhanced communication data is generated indicating the sections and corresponding POVs of mentions associated with the sections, and used to provide a personalized computing experience to users.

A method, system, and computer program product for data reorganization and logs reorganization. The method includes receiving, by one or more processing units, original data. The method also includes classifying, by the one or more processing units, the original data into different types based on a trained type classification model. The method also includes generating, by the one or more processing units, at least one severity for at least part of the original data based on a trained severity classification model, the at least part of the original data corresponding to at least one type. The method also includes outputting, by the one or more processing units, at least one message, the at least one message indicating the severity of the at least part of the original data.

A widget management service may analyze messages (e.g., email messages or other electronic messages) to determine clusters of similar messages, such as messages based on a common template or otherwise having high levels of similarity to one another. Within these message clusters, the widget management service may analyze messages to determine unique content (e.g., content that differs across messages) for extraction and presentation in widgets in the graphical user interface.

Provided is a process, including: obtaining a coupon issued by a merchant, the coupon being redeemable both on-line, at the merchant's website, and in-store, at a physical location of the merchant; sending the coupon to publishers for presentation to consumers by the publishers on user devices of the consumers; and receiving indications from the user devices of the consumers that the consumers interacted with the coupon, the indications indicating a consumer selection of an in-store redemption option or an on-line redemption option.

A Secure/Multipurpose Internet Mail Extensions (S/MIME) key material publication system that converts cryptographic material extracted from digitally signed and validated S/MIME messages it receives into key material formats suitable for populating email address books. Publication of the address book contents both internal and external to an organization is done using the standard address book lightweight database access protocol (LDAP). The wide availability and coordination of such automated address books distributing key material across the Internet allows the large installed base of S/MIME email clients to immediately send secure encrypted email across organizational boundaries. The system serves the role of public key server thus removing a barrier to ubiquitous secure encrypted email by simplifying global key management.

The present invention discloses a system and method for data management whereby a data management application manages data across a managed service environment, a mail server environment, and a client environment. The present invention allows a customer to optimize data management functions such as archiving, recovering, monitoring, authenticating, synchronizing, transferring, copying, stubbing, chunking, harvesting, and securing.

A mechanism for determining a chat distance associated with an environmental chat based on the chat amount within an area of a virtual universe associated with the environmental chat. An environmental chat distance may be determined based on the number of words or characters in a text chat or voice chat between avatars within the area of the virtual universe. The environmental chat distance may be inversely proportional to the detected words or characters in the environmental chat.

Methods, computer systems, computer-storage media, and graphical user interfaces are provided for facilitating generation and utilization of group folders, according to embodiments of the present technology. In embodiments, an indication to merge a first folder associated with a first entity with a second folder associated with a second entity is received. Based on the indication to merge, a group folder associated with the first entity and the second entity is generated. A representation of the group folder is provided for presentation via a navigation pane of the messaging application. A selection of the representation of the group folder can cause execution of a search query in association with an index of messages to obtain messages associated with the first entity and/or the second entity.

Technologies and techniques for operating an operating system in a vehicle, in which display data for a graphical user interface having a first display region and an info region is generated and output. Context data relating to a current context of the vehicle is detected. A first relevance value is determined for a first info application on the basis of the detected context data, and a graphical info object is generated according to the determined first relevance value on the basis of the first info application and output in the info region. The position and/or size of the graphical info object is formed according to the first relevance value. The present disclosure also relates to an operating system for a vehicle, including a control unit, an output unit and a context detection unit.