G06Q30/014

SYSTEMS AND TECHNIQUES FOR RECALL INVESTIGATION

Described herein are methods and systems for determining the disposition of a vehicle having an unresolved recall notice. The computing system receives a first data record from a first vendor and a second data record from a second vendor, the data records including data associated with the vehicle. The computing system applies alignment rules to each data record to normalize the data in each data record. The computing system applies outcome rules to each aligned data record to generate predicted dispositions of the vehicle based on each data record. The computing system applies cross-vendor rules to the predicted dispositions to generate a final disposition of the vehicle, customer, and/or part under recall. The computing system generates a graphical user interface including the final disposition of the vehicle for a user to view.

System for Tracking Wellness and Scheduling of Caregiving
20170249823 · 2017-08-31 ·

Disclosed is a system for tracking wellness and providing caregiving. The system includes a communication device configured to receive health data from at least one personal monitoring device associated with a user and transmit a caregiving notification to a mobile device associated with a caregiver. Further, the system includes a storage device configured to store a plurality of user profiles associated with a plurality of users, store a plurality of caregiver profiles associated with a plurality of caregivers and store the caregiving notification. Further, the system includes a processing device configured to analyze health data received from the at least one personal monitoring device and generate the caregiving notification based on each of a user profile of the user, a caregiver profile of the caregiver and analysis of the health data.

System and method for determining vehicle component conditions via performance correlation

A method for determining vehicle component conditions via performance correlation is provided. A list of doors for maintenance on a transport vehicle is maintained. Measurements for one of the doors based on an inspection of that door are maintained. A determination is made as to whether maintenance is required for the door based on the measurements and a maintenance status is assigned to the door. The door measurements are compared to measurements for other doors of the transportation vehicle. Those other doors with measurements similar to the door are identified and the maintenance status of the door is assigned to the other doors identified.

Automotive Recall System and Method

A system and method for management of automobile recalls functions through a unified recall campaign user interface (UI) web-accessible to an original equipment manufacturer (OEM). The system utilizes both first-party (OEM) data and state registration data to identify vehicle owners by vehicle identification number (VIN). Enhancement data is used to provide contact information, whereby vehicle owners may be contacted concerning a recall repair through multiple channels. The system utilizes feedback during a recall and from previous recalls, as well as segmentation of vehicle owners by behavioral and attitudinal parameters, to optimize the channel(s) and message(s) used in order to maximize recall response. The system further utilizes various feeds of information concerning the recall to optimize recall repair parts distribution among dealers and dealer workforce utilization.

METHOD AND SYSTEM FOR SUPPORTING OPERATIONS IN RETAIL STORES
20170221070 · 2017-08-03 ·

A system for supporting product recall events includes a controlling server 60 coupled to local servers 20 and in-store portable devices 30 which may be wearable devices such as smart glasses or smart watches. The controlling server 60 receives a recall notification message 5 from a source device 50 and distributes a command 52 across a network 40 to local servers 20 which produce task messages 53 for the wearable devices 30. Evidence messages 54 containing images captured by the wearable devices 30 are returned via the local servers 20 to the controlling server 60.

Pet Feeding System
20170330194 · 2017-11-16 ·

A pet feeding system for effectively communicating information between a packaged consumable product for pets and a device. The pet feeding system generally includes a container that stores a volume of a consumable product for a pet, a tag attached to the container that stores product data corresponding to the consumable product within the container, and a monitor device configured to wirelessly communicate with the tag when the tag is near the monitor device. The monitor device is configured to receive the product data from the tag and determine if the consumable product associated with the tag is acceptable for consumption by a pet using the product data. The monitor device is configured to provide an alert to the user if the consumable product associated with the tag is identified by the monitor device as having a consumption problem for the pet.

Recalled item notification system including virtual shopping cart product removal and related methods

A recalled item notification system may include a retailer server configured to operate a virtual shopping cart for products to be purchased by a purchaser. Each product may have an associated product identifier. The system may also include a recalled item server configured to, when a product for purchase is in the virtual shopping cart, obtain the associated product identifier for the product and determine if the product is subject to a recall based upon the product identifier. When it is determined that the product is subject to a recall, the recalled item server is configured to communicate with the retailer server to remove the product from the virtual shopping cart, and generate a notification that the product is subject to the recall and that the product has been removed from the virtual shopping cart.

SYSTEMS AND METHODS FOR PROCESSING EXCEPTION EVENT REQUEST TO IDENTIFY DEFECTIVE PRODUCT
20210383409 · 2021-12-09 ·

A system for processing exception event request to identify defective product includes one or more processors configured to receive, from a customer device, an exception event request associated with a product included in an order, the received exception event request comprising a product identifier. Access database to identify a number of exception event requests associated with the product identifier stored in the database. Determine when the number of exception event requests associated with the product identifier exceeds a predetermined threshold number of exception event requests for the product identifier. In response to determining that the number of exception event requests associated with the product identifier exceeds the predetermined threshold number of exception event requests, identify the product as a defective product.

DOCUMENT TRACKING AND CORRELATION
20210374691 · 2021-12-02 ·

A device receives receipt data of a receipt of a transaction for a product, and processes, using a term matching technique, the receipt data to identify transaction information including a transaction date and product information. The device determines that the transaction caused a user to be covered by or eligible for a warranty for the product, generates a tag identifying the product, and associates, using a data structure, the product information, data identifying the warranty, and the tag with a record of the transaction that is accessible via a program that allows the user to search for the receipt or terms of the warranty. The device performs actions associated with assisting the user in managing the warranty, such as by reminding the user of an expiration date of the warranty and/or by assisting the user in submitting a claim based on the warranty.

AUGMENTED REALITY VISUALIZATION OF PRODUCT SAFETY

A method, computer system, and a computer program product for product safety is provided. The present invention may include scanning a product inventory. The present invention may include classifying one or more products within the product inventory based on an expiration evaluation. The present invention may include applying a price discount or a display modification notification based on a classification of the one or more products.