A virtual assistant system for communicating with customers uses human intelligence to correct any errors in the system AI, while collecting data for machine learning and future improvements for more automation. The system may use a modular design, with separate components for carrying out different system functions and sub-functions, and with frameworks for selecting the component best able to respond to a given customer conversation. The system may have agent assistance functionality that uses natural language processing to identity concepts in a user conversation and to illustrate that concepts within a graphical user interface of a human agent so that the human agent can more accurately and more rapidly assist the user in accomplishing the user's conversational objectives.

Disclosed are a virtual clothing changing method and apparatus. One specific embodiment of the method comprises: extracting foot images from a target image in which the feet are displayed; generating foot posture information on the basis of the foot images; and on the basis of the foot posture information, superimposing a clothing pattern onto the feet displayed in the target image. The embodiment not only makes it convenient for a customer to buy suitable clothing, but also ensures the accuracy of virtual clothing changing, thereby facilitating an improvement in the experience of the customer buying the clothing.

A headache cause determination system includes a computer. The computer includes a CPU, a storage unit, and a determination unit executed by the CPU. The storage unit is configured to store data that enables a determination as to whether or not there is a possibility that a cause of the migraine symptom of the user is a light-based cause, based on question information regarding the migraine symptom of the user and response information regarding the user's response to the question information. The determination unit is configured to determine whether or not there is a possibility that a cause of the migraine symptom of the user is a light-based cause, based on the response information regarding the user's response to the question information and based on the data stored in the storage unit, and to output a result of the determination.

A non-transitory computer-readable recording medium stores therein an information processing program that causes a computer to execute a process, the process including, identifying relationships between a plurality of customers and a sales clerk by analyzing a video in which an inside of a store is captured, identifying customers who received customer services from the sales clerk among the plurality of customers based on the identified relationships between the sales clerk and the plurality of customers, classifying each of the customers into a certain group such that the customers who received the services from the sales clerk belong to different groups, and associating the classified group with behaviors of the customers who belong to the group.

A non-transitory computer-readable recording medium stores therein an information processing program that causes a computer to execute a process including, extracting a person and a commodity product from a video image in which an inside of a store is captured, tracking the extracted person, specifying a behavior exhibited by the tracked person with respect to the commodity product, specifying a first behavior type that is reached by a first behavior exhibited by the tracked person with respect to the commodity product from among a plurality of behavior types in each of which a transition of processes of the behaviors exhibited between a behavior of entering the inside of the store and a behavior of purchasing the commodity product in the inside of the store is defined, and specifying, based on the first behavior type, content of a customer service provided with respect to the tracked person.

A method, system, and non-transitory computer-readable medium for facilitating business application processing over a communications network is disclosed. The system includes an operating system-level virtualization platform configured for hosting and executing containers, and for dynamically scaling said containers according to user demand for said containers, including a first container for accepting input data from a user, creating a first data structure and creating a second data structure, a second container for selecting a business and determining which container to execute, based on a desired business application submission method, a third container for generating an API call based on an API specification for a remote server, wherein the API call includes the second data structure, and executing said API call, a fourth container for automatically preparing a business form based on the second data structure, and a fifth container for initiating a call between the user and an agent.

Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing a customizable intent driven action triggering system. The system retrieves, for at least a first intent, a corresponding list of actions. The system provides, to a first client device associated with a first user account, a first graphical user interface (GUI) identifying the first intent, the list of actions, and for at least the first action in the list of actions, a corresponding user-selectable option configurable to indicate whether the first action is activated for the first intent in association with the first user account. The system processes a first request received from the first client device in association with the user-selectable option, where the first request indicates that the first action is activated for the first intent in association with the first user account. The system updates user account specific settings associated with the first user account such that the user account specific settings indicate that the first action is activated for the first intent. Responsive to detecting the first intent in a second request received in association with the first user account, the system executes activated actions associated with the first intent according to the user account specific settings.

A computer-implemented method, system and computer program product for providing high quality speech recognition. A first speech-to-text model is selected to perform speech recognition of a customer's spoken words and a second speech-to-text model is selected to perform speech recognition of the agent's spoken words during a call. The combined results of the speech-to-text models used to process the customer's and agent's spoken words are then analyzed to generate a reference speech-to-text result. The customer speech data that was processed by the first speech-to-text model is reprocessed by multiple other speech-to-text models. A similarity analysis is performed on the results of these speech-to-text models with respect to the reference speech-to-text result resulting in similarity scores being assigned to these speech-to-text models. The speech-to-text model with the highest similarity score is then selected as the new speech-to-text model for performing speech recognition of the customer's spoken words during the call.

The information processing device 100 provides an interface capable of generating music information by editing a part of elements forming the music information, and generates new music information by a machine learning model on the basis of a plurality of pieces of music information created using the interface.

According to one implementation of the present disclosure, a method for bill presentment is disclosed. At a computing device associated with a consumer, the computing device having one or more processors, memory, and a display, the method includes: receiving, at a network integrator interface on a digital messaging system, authentication or transaction data from the consumer on the computing device; matching, by the network integrator interface, authentication or transaction data of the consumer with billing data of one or more biller systems associated with the consumer; and providing, by the network integrator interface, the billing data to the consumer.