G06Q30/0278

System, method, program, and recording medium for improving accuracy of call data analysis

Recently, there has been a demand for further improvement of accuracy of analysis. A system is provided that includes an acquisition unit that acquires call data which is a record of a call between a client and a contact center, a sound recognition unit that performs sound recognition on the call data by using a keyword registered in dictionary data, an analysis unit that performs analysis using a keyword included in a result of the sound recognition, and a registration unit that registers in the dictionary data, a keyword included in a product information database among a plurality of the keywords included in the result of the sound recognition, the product information database storing product information about each of a plurality of products.

REMOTE INSPECTION AND APPRAISAL OF BUILDINGS
20220398762 · 2022-12-15 ·

A building appraisal system conducted by a remote inspector located away from a building. A remote user connected to a user on site can share images, measurements and other data to conduct an examination of the building such as an appraisal. A processor coupled to an image sensor can be configured to receive a gross floor area of the building. Images of an interior room of the building are stored in memory. The processor determines a planar surface in the images corresponding to a floor surface of the interior room and a plurality of corners in the images forming vertices of a bounded floor area on the floor surface. The processor can compute an adjusted floor area of the building that includes the bounded floor area subtracted from the gross floor area.

Kiosks for evaluating and purchasing used electronic devices and related technology

A process for a pre-acquisition auction for recycled electronic devices is disclosed herein. A plurality of pre-acquisition purchase prices are established with each of the plurality of pre-acquisition purchase prices established for a recycled electronic device in a predetermined condition, and each of the pre-acquisition purchase prices established by a winning bid from a bidder of a plurality of bidders for a recycled electronic device.

Method, non-transitory computer-readable storage media, and system for presentation of digital media assets based on assessed value
11526922 · 2022-12-13 · ·

Assets in an asset portfolio are evaluated using historical data and, optionally, additional other measurable characteristics for the assets in the asset portfolio. Each asset is assigned a valuation that represents past consumption and expected future consumption of the asset. The valuation is used to create recommended sets of assets from the asset portfolio. The recommended sets of assets are sent to user devices for consumption which is further monitored for accuracy.

Automated value determination system

Systems and methods are disclosed for receiving, from a client device, a request to generate a value for a subject real-estate property, searching a database to identify a plurality of real-estate properties that have previously been sold, and automatically generating, based on a sale price of each of the plurality of real-estate properties, the value for the subject real-estate property. The systems and methods further provide for computing a collective physical state of the plurality of real-estate properties, determining whether the collective physical state corresponds to a threshold, and generating a prompt, based on the determination of whether the collective physical state corresponds to the threshold, for display on an operator device to review the automatically generated value before the value is presented to the client device.

INFORMATION PROCESSING DEVICE

A first paint color is acquired as a color of a paint of a first vehicle. A second paint color is acquired as a color of a paint including a peelable layer and to be applied over at least a part of the paint in the first paint color. A current or future valuation price of the first vehicle is acquired based on the first paint color or the second paint color.

SYSTEMS AND METHODS FOR GENERATING INSURANCE POLICIES WITH PREDESIGNATED POLICY LEVELS AND REIMBURSEMENT CONTROLS
20220383419 · 2022-12-01 ·

A computer system for providing reimbursement controls to insurance policies is provided. The computer system may include a processor in communication with a memory device. The processor may be configured to: (i) generate a plurality of predesignated policy levels having a maximum reimbursement amount for a user based at least in part upon user data, (ii) prompt the user to select a predesignated policy level of the plurality of predesignated policy levels that includes an insurance policy covering one or more item categories up to the associated maximum reimbursement amount, (iii) store the selected predesignated policy level, (iv) receive a claim from the user, (v) determine, in response to the claim and based at least in part upon the selected predesignated policy level and the associated maximum reimbursement amount, an actual reimbursement amount for each insured item category of the one or more item categories, and (vi) provide a payment device to the user having reimbursement controls that provide the actual reimbursement amount by insured item category.

ATTRACTING USER ATTENTION TO ADVERTISEMENTS
20220385978 · 2022-12-01 · ·

One or more videos are presented to a user. The videos include a plurality of hidden artifacts. The videos also include advertisements. The user looks for the hidden artifacts in the videos. Whenever the user finds the hidden artifacts in one of the videos, the user selects locations in the videos that correspond to the hidden artifacts. A computing device performs different actions depending on which ones of the hidden artifacts the user is able to find. For example, the computing device can provide different rewards to the user depending on which ones of the hidden artifacts the user is able to find.

Systems and methods for automated trade-in with limited human interaction

Aspects described herein may facilitate an automated trade-in of a vehicle with limited human interaction. A server may receive a request to begin a value determination of a vehicle associated with the user. The server may receive first data comprising: vehicle-specific identifying information, and multimedia content showing a first aspect of the vehicle. The user may be directed to place the vehicle within a predetermined staging area. The server may receive, from one or more image sensors associated with the staging area, second data comprising multimedia content showing a second aspect of the vehicle. The server may create a feature vector comprising the first data and the second data. The feature vector may be inputted into a machine learning algorithm corresponding to the vehicle-specific identifying information of the vehicle. Based on the machine learning algorithm, the server may determine a value of the vehicle.

Method for deploying fixed and mobile sensors for stock keeping in a store
11514398 · 2022-11-29 · ·

One variation of a method for deploying fixed cameras within a store includes: dispatching a robotic system to autonomously navigate along a set of inventory structures in the store and generate a spatial map of the store during a scan cycle; generating an accessibility heatmap representing accessibility of regions of the store to the robotic system based on the spatial map; generating a product value heatmap for the store based on locations and sales volumes of products in the store; accessing a number of fixed cameras allocated to the store; generating a composite heatmap for the store based on the accessibility heatmap and the product value heatmap; identifying a subset of inventory structures occupying a set of locations within the store corresponding to critical amplitudes in the composite heatmap; and generating a prompt to install the number of fixed cameras facing the subset of inventory structures in the store.