A method of providing maintenance services to at least one user of an electrically operated smoking device using an automatic testing apparatus is provided, the method including: making the automatic testing apparatus publicly accessible; determining a connection of the electrically operated smoking device to the automatic testing apparatus; performing automatic electrical testing of the electrically operated smoking device; automatically extracting usage data from the electrically operated smoking device; and performing a software update or a software reset of the electrically operated smoking device; and/or automatically generating an electrical test report based on the performed automatic electrical testing, automatically providing the electrical test report together with a recommended action to the at least one user, and automatically sending or saving the electrical test report together with the automatically extracted usage data to a data store.

A method of providing maintenance services to at least one user of an electrically operated smoking device using an automatic testing apparatus is provided, the method including: making the automatic testing apparatus publicly accessible; determining a connection of the electrically operated smoking device to the automatic testing apparatus; performing automatic electrical testing of the electrically operated smoking device; automatically extracting usage data from the electrically operated smoking device; and performing a software update or a software reset of the electrically operated smoking device; and/or automatically generating an electrical test report based on the performed automatic electrical testing, automatically providing the electrical test report together with a recommended action to the at least one user, and automatically sending or saving the electrical test report together with the automatically extracted usage data to a data store.

In some embodiments, an apparatus includes a housing and a mount. The housing includes a cover portion and a base portion. The cover portion and the base portion define an interior. The housing defines an opening via which the interior can be accessed from a region external to the housing. The mount is coupled to the base portion and configured to maintain a position of a fillable component within the interior of the housing such that an elastomeric membrane of the fillable component is aligned with the opening defined by the housing and a reservoir of the fillable component is accessible by a needle via the opening and the elastomeric membrane.

In some embodiments, an apparatus includes a housing and a mount. The housing includes a cover portion and a base portion. The cover portion and the base portion define an interior. The housing defines an opening via which the interior can be accessed from a region external to the housing. The mount is coupled to the base portion and configured to maintain a position of a fillable component within the interior of the housing such that an elastomeric membrane of the fillable component is aligned with the opening defined by the housing and a reservoir of the fillable component is accessible by a needle via the opening and the elastomeric membrane.

A system for testing a vapor product with a mouthpiece that has a non-circular cross section includes an adaptor coupled to a neck portion of a filter pad holder. The adaptor includes a nose to receive the neck portion and an adaptor body coupled to the nose. An opening is defined by the adaptor body and the nose, the opening extending through the adaptor body and the nose and configured to receive the neck portion. A sealing member is configured to be received by the adaptor and the filter pad holder. The sealing member includes a sealing member nose configured to be received by the neck portion, and a sealing member body coupled to the sealing member nose and configured to be received by the opening. The sealing member body defines an orifice, the orifice extending through the sealing member body.

A system for testing a vapor product with a mouthpiece that has a non-circular cross section includes an adaptor coupled to a neck portion of a filter pad holder. The adaptor includes a nose to receive the neck portion and an adaptor body coupled to the nose. An opening is defined by the adaptor body and the nose, the opening extending through the adaptor body and the nose and configured to receive the neck portion. A sealing member is configured to be received by the adaptor and the filter pad holder. The sealing member includes a sealing member nose configured to be received by the neck portion, and a sealing member body coupled to the sealing member nose and configured to be received by the opening. The sealing member body defines an orifice, the orifice extending through the sealing member body.

Methods and systems for testing Cannabis vaping liquid for liquid vaporizers and vaporizer devices to ensure compliance with product quality are disclosed. The methods and systems allow Cannabis extractors to test Cannabis vaping liquids produced with the Cannabis extract by using a universal attachment couplable with a vaporizer device at various settings of the vaporizer device. The test results can be stored in the cloud accessible by Cannabis extractors, Cannabis-infused product producers, vaporizer device manufacturers, and end users so that the quality data of the vaping liquid and optimum vaporizer settings are easily determined.

Methods and systems for testing Cannabis vaping liquid for liquid vaporizers and vaporizer devices to ensure compliance with product quality are disclosed. The methods and systems allow Cannabis extractors to test Cannabis vaping liquids produced with the Cannabis extract by using a universal attachment couplable with a vaporizer device at various settings of the vaporizer device. The test results can be stored in the cloud accessible by Cannabis extractors, Cannabis-infused product producers, vaporizer device manufacturers, and end users so that the quality data of the vaping liquid and optimum vaporizer settings are easily determined.

A method, performed by an aerosol generating device, of performing a self-diagnosis, includes: when the aerosol generating device does not normally operate by an error, determining whether to activate the self-diagnosis for analyzing the error of the aerosol generating device; when the self-diagnosis is activated, performing a function self-test by checking whether each of functions required for a normal heating operation of the aerosol generating device is operative; determining a faulty component of the aerosol generating device based on a result of the function self-test; determining a faulty function of the faulty component based on an error log recorded in the aerosol generating device; determining a severity of the determined faulty function; and outputting a final diagnosis result with respect to the self-diagnosis based on the faulty component, the faulty function, and the severity.

A method, performed by an aerosol generating device, of performing a self-diagnosis, includes: when the aerosol generating device does not normally operate by an error, determining whether to activate the self-diagnosis for analyzing the error of the aerosol generating device; when the self-diagnosis is activated, performing a function self-test by checking whether each of functions required for a normal heating operation of the aerosol generating device is operative; determining a faulty component of the aerosol generating device based on a result of the function self-test; determining a faulty function of the faulty component based on an error log recorded in the aerosol generating device; determining a severity of the determined faulty function; and outputting a final diagnosis result with respect to the self-diagnosis based on the faulty component, the faulty function, and the severity.