Apparatuses, components and methods are provided herein useful to provide assistance to customers and/or workers in a shopping facility. In some embodiments, a shopping facility personal assistance system comprises: a plurality of motorized transport units located in and configured to move through a shopping facility space; a plurality of user interface units, each corresponding to a respective motorized transport unit during use of the respective motorized transport unit; and a central computer system having a network interface such that the central computer system wirelessly communicates with one or both of the plurality of motorized transport units and the plurality of user interface units, wherein the central computer system is configured to control movement of the plurality of motorized transport units through the shopping facility space based at least on inputs from the plurality of user interface units.

Systems and methods are provided to address incorrectly placed items. Some systems comprise: a plurality of motorized transport units that are each configured to perform multiple different tasks at a retail shopping facility; and a central computer system configured to instruct various ones of the plurality of motorized transport units to implement at least one of the multiple different tasks relative to the retail shopping facility, receive and analyze input data detected and provided by the motorized transport units while the motorized transport units perform the at least one of the tasks, and detect and categorize each item of multiple items that are incorrectly placed within the retail shopping facility according to one of multiple different predefined categories.

In one aspect of the invention for which protection is sought there is provided reader apparatus for reading an identification code carried by a surface feature device, the surface feature device having a plurality of respective surface feature portions each provided at respective lateral locations over a lateral surface at one of a plurality of predetermined distances from a lateral reference plane, the apparatus comprising a light source and a light detector, the apparatus being configured to direct light from the light source onto the respective surface feature portions of the surface feature device and to detect by means of the detector light scattered by the respective surface feature portions, the detector being configured to output a detector signal indicative of the intensity of light incident thereon, the apparatus being configured to generate a reader signal responsive to the distance of each of the respective surface feature portions of the surface feature device from the reference plane in dependence on the detector signal.

Methods and apparatuses are provided for use in monitoring product placement within a shopping facility. Some embodiments provide an apparatus configured to determine product placement conditions within a shopping facility, comprising: a transceiver configured to wirelessly receive communications; a product monitoring control circuit coupled with the transceiver; a memory coupled with the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to: obtain a composite three-dimensional (3D) scan mapping corresponding to at least a select area of the shopping facility and based on a series of 3D scan data; evaluate the 3D scan mapping to identify multiple product depth distances; and identify, from the evaluation of the 3D scan mapping, when one or more of the multiple product depth distances is greater than a predefined depth distance threshold from the reference offset distance of the product support structure.

A method of dynamically establishing a communication connection for mobile equipment (ME) to a process controller of an industrial processing facility (IPF) configured to run an industrial process. The process controller has a computing device includes a processor with a memory storing a different ME classes including a first ME class that the ME is in. The computing device is configured to implement dynamic establishment of a communication connection for ME to the process controller, including reading a representation of a first industrial protocol for the ME while docked at the process controller, translating the representation into a first industrial protocol address, and setting the first industrial protocol address as a first configuration instance in its industrial protocol infrastructure block to render the ME an attached ME. After undocking the ME, the process controller communicates with the ME while controlling the industrial process.

Some embodiments include a motorized transport unit providing customer assistance at a shopping facility, comprises: a transceiver; a control circuit; a motorized wheel system; a lift system; and a memory coupled to the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to: activate a motorized wheel system, while continuing to monitor location information, to position the motorized transport unit under the item container and aligned, based on the location information, relative to a frame of the item container; and activate the lift system to lift on the frame of the item container lifting a first portion of the item container such one or more wheels of the item container are lifted off of a floor while two or more other wheels of the item container remain in contact with the floor.

Described in detail herein are methods and systems for detecting absent physical objects using autonomous robot devices. In exemplary embodiments, the system includes shelving units disposed throughout a facility storing sets of physical objects. A first set of machine readable representations can be disposed on the front surface of the shelving unit and a second set of machine readable representations can be disposed on the back wall of the shelving unit. The first and second set of machine readable representations can be encoded with identifiers associated with the sets of physical objects. An autonomous robot device can be configured to detect and read a first set of machine-readable representations in response to successfully detecting and reading the second set of machine readable representations the autonomous robot device can determine the absence of a set of like physical objects.

A vehicle body tracking system of a vehicle assembly line provided at a conveyor unit for transferring a vehicle body may include: a mounting frame to be installed at a power rail of the conveyor unit; a pair of rotating bodies installed at the mounting frame; a driven chain to be combined to the pair of rotating bodies and combined with a drive chain that travels along the power rail; and an encoder sensor installed at the mounting frame and connected to at least one rotating body of the rotating bodies. In particular, the driven chain travels on an endless track, and the encoder sensor detects a rotation amount of the at least one rotating body to output the detected rotation amount to a controller.

Some embodiments include a track system comprising: an elevated track system comprising a series of elevated tracks that are positioned elevated above a sales floor and products distributed over at least a portion of the sales floor of a retail store, and configured such that multiple motorized transport units travel along the series of elevated tracks in traversing at least portions of the retail store.

A transparent product can reliably transmit management information, and even under a harsh environment, the indicated management information will not be peeled off. The transparent product includes management information for managing the product. The management information is provided inside the product so that the management information can be visually recognized through at least one surface of the product in the thickness direction.