The present disclosure relates to troubleshooting errors in a system of automation technology. For each of a plurality of field devices a current status and location information is stored in a database. The method also includes steps of providing a list of field devices and their location information for which a service status or diagnostic status has been recorded due to an error, and selecting one of the field devices in the list using the operating unit. The method also includes gathering a current location position of an operator using the operating unit, and locating the selected field device using a current location position of the operating unit and the location information of the selected field device using the operating unit. The method also includes connecting the selected field device to the operating unit and operating the selected field device using the operating unit in order to troubleshoot the error.

Exemplary embodiments are disclosed of a climate control system that includes an igniter and a controller having an igniter relay. The controller senses a current level through the igniter and senses voltage between terminals of a second relay of the controller. In a given one of a plurality of operational phases of the system, the controller is configured to compare the sensed current level and sensed voltage to a current level and voltage associated with a specific condition of the igniter, igniter relay, or second relay in the given phase. Based on a result of the comparing, the controller is configured to distinguish between a failure of one of the relays and a failure of the igniter.

An apparatus for assisting maintenance work includes circuitry configured to perform learning based on a data set in association with a replaced or repaired part, or a new part after replacement indicated by work content information, and the learning includes processing an input of the data set or a portion of the data set, in accordance with model parameters of a machine learning model; determining work content information applied to the input; and updating the model parameters of the machine learning model based on the determined work content information.

A bin exchange system is disclosed that includes a plurality of automated carriers, each of which is adapted to be remotely movable on an array of track sections, at least one input station by which bins may be introduced to the array of track sections, at least one processing station in communication with the array of track sections wherein objects may be moved between bins, and at least one output station by which bins may be removed from the array of track sections.

Various embodiments may include a method for managing service requests comprising: receiving a report at a reporting center from a first mobile communication terminal associated with a user, including a detected fault, a location, and a photograph taken with the mobile communication terminal; creating a corresponding service ticket in the reporting center; sending the service ticket from the reporting center to a second mobile communication terminal associated with a service representative; and, after the fault has been cleared, returning the service ticket from the mobile communication terminal to the reporting center, wherein the returned service ticket comprises a photograph of the cleared fault and a location of the cleared fault.

A method and apparatus for providing equipment maintenance are disclosed. The method receives data that is captured by at least one sensor deployed at a location, wherein the data is associated with at least one parameter of an equipment, receives atmospheric data for the location, monitors the at least one parameter of the equipment and the atmospheric data for the location, determines for the at least one parameter, whether an update to a risk measure associated with the equipment is needed, when a deviation from a baseline is detected that is greater than a threshold for a maximum deviation from the baseline, performs the update to the risk measure associated with the equipment, when the update to the risk measure associated with the equipment is needed, and generates a ticket for a remedial action based on the risk measure, when the risk measure triggers the scheduling of the remedial action.

Systems and processes for enabling an off-site expert to interact with an on-site technician during repair of composite structure. The off-site expert can provide real-time guidance to an on-site technician before and during the performance of repair procedures to avoid errors. The off-site expert is also able to monitor the repair procedures in real time to verify that correct procedures are being employed. In particular, the systems and processes disclosed herein can provide direct visual guidance, feedback, and out-of-plan warnings for manual or automated scarfing and other operations during repair of composite structure. In some embodiments, the repair process combines optical three-dimensional surface measurement, illumination by at least one of visible, ultraviolet and infrared light, and digital light processing projection to provide step-by-step monitoring of the repair.

A method of performing maintenance. Data is received from a plurality of physical sensors that measure parameters of parts of the platform, wherein a data point is missing from the data. A plurality of different polynomial interpolation values is calculated for the missing data point using a plurality of different polynomial interpolation formulas. A relative strength for each of the plurality of different polynomial interpolation values is calculated, wherein relative strengths are determined. A best polynomial interpolation value is selected based on a highest strength of the relative strengths. The best polynomial interpolation value is substituted for the data point that is missing from the data, wherein filled data is created. A status of the parts is determined based on the filled data, wherein an analysis is formed. Responsive to the analysis indicating that maintenance is due for a part in the parts, causing maintenance to be performed.

A machine part number of an industrial machine is scanned when the machine enters a facility for maintenance. The scanned number is associated with components that comprise the machine and with characteristics of the components or machine. Based upon the characteristics of the machine or components, a customized maintenance route is produced for the machine through the facility. The customized maintenance route specifies a sequence of maintenance actions and timing of these actions for the machine that are adjusted in real-time as the characteristics change.

An information processing apparatus for controlling display on a user interface includes an acquisition unit, and a display control unit. The acquisition unit acquires information including an operated state indicating a state regarding an operation performed on each of a plurality of apparatuses, and an operating state indicating a state regarding an operating status of each of the plurality of apparatuses. The display control unit controls display of the information regarding an apparatus identified from among the plurality of apparatuses on the user interface, based on the information including the operated state and the operating state acquired by the acquisition unit.