A method includes, for each respective infrastructure element of a plurality of infrastructure elements, controlling a feature of a facility environment using a set of parameters. The method further includes receiving, at a virtual machine, a request from a remote device using a first protocol and including a communication for a first infrastructure element of the plurality of infrastructure elements. The method includes generating, by the virtual machine, a translated request using a second protocol and transmitting the translated request to the first infrastructure element. The method includes receiving, at the virtual machine, from the first infrastructure element, an infrastructure element response using the second protocol and generating a translated response using the first protocol based on the infrastructure element response. The method includes transmitting, by the virtual machine, to the remote device, the translated response using the first protocol.