An apparatus comprising: a procedure progress database in which progress status and identification information of a relevant member are recorded for each of pieces of work; a team status evaluation unit which identifies a member requiring support on work in the monitoring and control within a team; an operation support content determination processing unit which determines, as support content, information on the possibility of substitution by a member having the operation authority for the work that the identified member is scheduled to perform; and a presentation information generation processing unit which selects a plurality of persons including the identified member as presentation targets of the determined support content, and generates presentation information in accordance with each of the selected persons.

The method can include at a controller, controlling a manufacturing machine to perform a manufacturing process step for a given feature of a plurality of features of a part, including executing instructions causing the manufacturing machine to perform the manufacturing process step, the instructions comprising an identifier of the given feature and a definition of the manufacturing process step to be executed in relation to the given feature; at the controller, during the manufacturing process step, generating manufacturing data from the manufacturing process step; and by the controller, associating the manufacturing data to the identifier of the given feature in a non-transitory memory.

A production system (10) for manufacturing a product (20), in particular a biological-pharmaceutical product, which comprises multiple processing units (30, 50, 702, 704) for accommodating and/or treating an educt (40), and/or to a method for this purpose.