An apparatus includes a plurality of mounting slots each configured to mount an electronic part including a first memory. The apparatus collects, through a first path, from the electronic part mounted on each of the plurality of mounting slots, event information indicating an operating state of the electronic part, and stores the collected event information in a second memory included in the apparatus. When the event information stored in the second memory has a first level of importance, the apparatus causes the event information stored in the second memory to be stored, through a second route, in the first memory of the electronic part from which the event information having the first level of importance has been collected.

Disclosed are various embodiments for an error troubleshooting application. Error data is obtained from a client device. A correlated knowledge base is referenced to determine if a solution is associated with the error data. If a solution is associated with the error data, a notification embodying the solution is communicated to the client device. If a solution is not associated with the error data, a notification indicating the solution is unknown is communicated to the client device.

Systems and methods that enable hardware memory error tolerant software systems. For instance, the system may comprise a host device that instantiates a kernel agent in response to one or more requests to access hardware memory, determines, by the kernel agent based on the received information, whether the request to access memory will cause access to a corrupt memory location, and skip an operation associated with the corrupt memory location in response to determining that the request will access a corrupt memory location. The systems may also include a system that detects software vulnerabilities to hardware memory errors.

Embodiments include method, systems and computer program products for system impact-based event logging. Aspects include receiving, by a processor, one or more log event, wherein each of the one or more log events include an error code and a device identifier; performing a data-mining operation on at least one defect repository based upon the one or more log events and based upon at least one of the device identifier and the error code; deriving one or more enhanced event contexts for at least one of the one or more log events based upon the data-mining operation; and displaying, by a log aggregation tool, the one or more log events and the one or more enhanced event contexts.

Embodiments include method, systems and computer program products for system impact-based event logging. Aspects include receiving one or more log events, wherein each of the one or more log event include an error code and a device identifier; performing a data-mining operation on a defect repository based upon the one or more log events and based upon at least one of the device identifier and the error code; deriving one or more enhanced event contexts for the one or more log events based upon the data-mining operation; displaying the one or more log events and the one or more enhanced event contexts; deriving a workflow based upon the enhanced event context for each of the one or more log events; and displaying the workflow, wherein the workflow comprises corrective action items and a time period for completion of each of the corrective action items.

Methods, apparatus, systems, and articles of manufacture are disclosed that analyze performance of manufacturer independent devices. An example apparatus includes a software development kit (SDK) deployment engine to deploy an SDK to a manufacturer of a device, the SDK to define heartbeat data to be collected from the device and interfacing techniques to transmit the heartbeat data to a measurement entity. In some examples, the apparatus includes a machine learning engine to predict whether the device is associated with one or more failure modes. The example apparatus also includes an alert generator to generate an alert based on a prediction, the alert to indicate at least one of a type of a first one of the failure modes or at least one component of the device to be remedied according to the first one of the one or more failure modes, and transmit the alert to a management agent.

Techniques for identifying anomalous multi-source data points and ranking the contributions of measurement sources of the multi-source data points are disclosed. A system obtains a data point including a plurality of measurements from a plurality of sources. The system determines that the data point is an anomalous data point based on a deviation of the data point from a plurality of additional data points. The system determines a contribution of two or more measurements, from the plurality of measurements, to the deviation of the data point from the plurality of additional data points. The system ranks the at least the two or more measurements, from the plurality of measurements, based on the respective contribution of each of the two or more measurements to the deviation of the anomalous data point from the plurality of prior data points.

Systems and methods are described identify a database metric value associated with a database instance storing a dataset associated with a user system. A database issue is detected in view of a determination that the database metric value satisfies a condition. In response to satisfaction of the condition, a set of user action metrics associated with the user system is collected from one or more data monitoring systems. At least one notification communication is generated including at least a portion of the set of user action metrics and information identifying the database issue. The at least one notification communication is transmitted to a remediation execution system configured to execute, using the at least a portion of the set of user action metrics and information identifying the database issue, a remedial action in response to the database issue.

The present invention aims to provide a method by which a user recognizes that firmware of a control device related to a remote monitoring system is being updated. In a remote monitoring system including a mobile terminal operated by a user, a server that communicates with the mobile terminal, and the control device that communicates with the server, the mobile terminal communicates with the control device through the server, and the server knows start and completion of an update of firmware of the control device by communicating with the control device. In a case where an operating instruction to the control device is issued from the mobile terminal while the firmware of the control device is being updated, the server notifies the mobile terminal that the firmware of the control device is being updated.

An apparatus, method, and computer program product are provided to translate message objects received in connection with request data objects to be translated into notification objects that are in format that can be received and processed by a system associated with an intended recipient to allow for efficient communication across disparate and incompatible systems. In some example implementations, otherwise a translation system transforms request information based on parameters associated with the message object and intended recipient to ensure that request information is properly received by recipient systems that may use obsolete, legacy, and/or specialized systems. Some example implementations involve the application of error detection protocols and the display of notification object information on a user interface that allows for system monitoring and error mediation.