A work supporting apparatus according to the present invention acquires, from a work terminal, an update date and time of a data file on the work terminal and a position on the data file currently displayed by the work terminal, and specifies an updated portion of the data file updated on the work terminal, based on the acquired update date and time and the acquired position on the data file.

A method for providing a notification of applications that relate to a business process is provided. The method includes collecting identification data that relates to each of a plurality of applications connected to the at least one processor; storing the identification data; receiving a user request for information that includes a list of first applications that relate to the business process; analyzing the identification data to determine whether each respective one of the plurality of applications is to be included in the list; and generating the list based on a result of the analyzing and notifying the user of the list. The method also includes collecting network data that relates to each of the plurality of applications; storing the network data; and analyzing the network data to determine whether each respective one of the plurality of applications is to be added to the list.

A method for error management is provided. The method comprises receiving a message call request regarding an error event generated by a software application. The message call request comprises a message ID associated with an error type. In response to the call request a message cache is searched for the message ID. If the ID is in the cache, an error message associated with the ID is returned. The error message provides a description of the error and suggested remedial action. If the message ID is not in the cache, the error message is fetched from a message repository that contains error messages corresponding to respective message IDs. The fetched error message is loaded into the cache and returned. Message call request data is stored in a metrics repository. The message call request data comprises frequency metrics that describe how often the message ID is received.

Disclosed is a system, method, and computer program product for implementing a log analytics method and system that can configure, collect, and analyze log records in an efficient manner. An improved approach has been described to automatically generate a log parser by analysis of the line content of a log. In addition, an efficient approach has been described to extract key-value content from the log content.

A method for exchange of equipment performance data includes the steps of: obtaining performance data of a communicatively-insulated device; converting the performance data into a scannable code; capturing an image of the scannable code; decoding the scannable code using a communicatively-enabled device to extract an address string encoded in the scannable code, the address string comprising an address of a remote server and the performance data; initiating, by the communicatively-enabled device, a communications link with the remote server using the address string thereby to provide the performance data to the remote server; performing, by the remote server, analytics on the performance data; and sending historic device performance data and/or analytical results to a remote computing device and/or sending a link to the historic device performance data and/or analytical results to the remote computing device; wherein the communicatively-insulated device is medical imaging equipment and wherein obtaining the performance data comprises scanning a phantom using the medical imaging equipment and/or acquiring medical imaging equipment sensor data and generating a system status report identifying one or more operational parameters of the medical imaging equipment.

A device may provide, to a network device, a subscribe request that includes a request for sensor data, and may receive sensor data packets that include the sensor data and header extensions identifying a group identifier for a group of sensor data and final packet information indicating whether the sensor data packet is a final one for the group. The device may store the sensor data packets until the final packet information of one of the sensor data packets indicates that the one of the sensor data packets is a final sensor data packet for the group, and may identify a complete set of the sensor data packets when the final packet information of the one of the sensor data packets indicates that the one of the sensor data packets is the final sensor data packet. The device may perform actions based on the complete set.

A method of remote device diagnosis and mitigation includes receiving a signal indicative of an intermittent technical state of a first device. Immediately responsive thereto, the method includes interrogating the first device for parameters. The method includes interrogating the first device for the parameters at a third time outside receipt of the signal. The parameters include a transient parameter present at a first time of the intermittent technical state and not present a second time following the first time. The method includes recording the parameters from the first time in a first data file and the parameters for the third time in an additional data file. The first data file is compared with the additional data file to identify a difference in a parameter indicative of a cause of the intermittent technical state. The method includes remotely implementing a change on the first device to mitigate the cause.

A method and a device for a reaction-free and integrity-protected synchronization of log data between at least one first network and a second network is provided. The log data is copied by means of a monitoring device upon being transmitted from devices to a first log server in the first network. Metadata of the log data is additionally generated in a first managing unit, the metadata including time information, integrity information, origin information, and/or completeness information. The copied log data and the corresponding metadata are transmitted to the second network via a unidirectional coupling unit in a reaction-free manner. The lot data is checked and ordered chronologically in the second network using the metadata. Thus, a synchronized copy of the log data from the first network is promptly provided in the second network.

Word vectors are multi-dimensional vectors that represent words in a corpus of text and that are embedded in a semantically-encoded vector space; paragraph vectors extend word vectors to represent, in the same semantically-encoded space, the overall semantic content and context of a phrase, sentence, paragraph, or other multi-word sample of text. Word and paragraph vectors can be used for sentiment analysis, comparison of the topic or content of samples of text, or other natural language processing tasks. However, the generation of word and paragraph vectors can be computationally expensive. Accordingly, word and paragraph vectors can be determined only for user-specified subsets of fields of incident reports in a database.

A method of remote device diagnosis and mitigation includes receiving a signal indicative of an intermittent technical state of a first device. Immediately responsive thereto, the method includes interrogating the first device for parameters. The method includes interrogating the first device for the parameters at a third time outside receipt of the signal. The parameters include a transient parameter present at a first time of the intermittent technical state and not present a second time following the first time. The method includes recording the parameters from the first time in a first data file and the parameters for the third time in an additional data file. The first data file is compared with the additional data file to identify a difference in a parameter indicative of a cause of the intermittent technical state. The method includes remotely implementing a change on the first device to mitigate the cause.