A computer-implemented method for testing failover may include: determining one or more cross-regional dependencies and traffic flow of an application in a first region of a cloud environment, wherein the one or more cross-regional dependencies include a dependency of the application in the first region of the cloud environment to one or more applications in at least one other region of the cloud environment; determining a risk score associated with performing failover of the application to a second region of the cloud environment at least based on the determined one or more cross-regional dependencies and traffic flow of the application; comparing the determined risk score with a predetermined risk score; in response to determining that the determined risk score is lower than the predetermined risk score, performing failover of the application to the second region of the cloud environment; isolating the second region of the cloud environment from the first region of the cloud environment for a predetermined period of time; and monitoring operation of the application in the second region of the cloud environment during the predetermined period of time.

To effectively utilize work information acquired by maintenance of an instrument in a plant, an apparatus is provided, which includes an acquisition unit that acquires work information about at least one of a calibration or an adjustment performed on the instrument in a plant; an extraction unit that extracts a plurality of data elements to be included in output information having a predetermined output format from the work information; and a generation unit that generates the output information from the plurality of data elements.

A method of an automatic support service that includes receiving a request for additional assistance for an error from a user interface, retrieving error information from a logging system for the error, generating an error information collection interface, in response to the request, populating the error information collection interface with the error information from the logging system, sending the error information collection interface to be displayed to the user by the user interface, and receiving additional error information from the user via the error information collection interface.

Embodiments of the invention provide a management console enabling monitoring of distributed components of a process control application. The management console includes a management console window that can be customized according to one or more user-defined software code modules that interface to data sources to populate views supported by the console window. The invention further includes a language and method of composing blocks of executable code within the management console that provide the capability to run many analyses simultaneously. The console window includes a set of view templates including controls for manipulating graphically displayed representations of data rendered by the distributed components, and an interface for exchanging requests and data with an extensible set of software modules that provide data links to one or more distributed data-linked components. The set of software modules also define the customizable portions of the view rendered by the console window.

One embodiment provides a method, including: receiving, at an information handling device and in a pre-operating system (OS) environment, an indication to run a diagnostic application; conducting, using the diagnostic application, a diagnostic scan on one or more of the information handling device components; and generating, based on the diagnostic scan, a results report. Other aspects are described and claimed.

A method for processing data between host computer and CPLD provides a host computer, a circuit board comprising a UART unit, a pre-debugged hardware, and a CPLD. The UART unit communicates with the host computer via UART. The method further provides the CPLD coupled between the UART unit and the pre-debugged hardware and allows the CPLD to receive data from the host computer via the UART unit and to analyze the data. According to the method, the CPLD debugs the pre-debugged hardware according to the analyzed data and obtains a result of debugging. The CPLD outputs the result and allows the CPLD to transmit the result to the host computer via the UART unit. A system using the method is also provided.

A degraded user experience, such as a user having to wait for an unresponsive application, can be automatically detected and classified. A user experience degradation detection network detects a degraded user experience based on a state of the computing system and a user interaction state. The computing system state can be based on telemetry data provided by the operating system, processor units, and other computing system components and resources, and the user interaction state can be based on user interactions with one or more input devices (e.g., keyboard, touchpad, mouse, touchscreen). A root cause of the degradation event (e.g., hardware, memory, network, or general responsiveness issue) can be classified using a multi-label classifier. An output report can include a snapshot of the system telemetry and user interaction data before, during, and after the degradation event.

A computer-implemented method for monitoring a crash analysis system is disclosed. Log messages are accessed pertaining to the operation of a crash analysis system for analyzing a core dump. The log messages are analyzed, at a processor, in order to generate operation results data. A graphic user interface for display on a computer is generated. The graphic user interface includes a graphical representation of the operation results data.

A method begins by a dispersed storage (DS) processing module collecting an event record, a record regarding processing of an event request, and a plurality of records regarding processing of a plurality of sub-event requests to produce a collection of records. The event record includes information regarding an event, wherein the event is a user access operation or a system administrative operation initiated by a device affiliated with the DSN. The record regarding processing of the event request includes information regarding a dispersed storage (DS) processing module of the DSN processing the event request to produce the plurality of sub-event requests. The plurality of records regarding processing of the plurality of sub-event requests includes information regarding a plurality of DS units of the DSN processing the plurality of sub-event requests. The method continues with the DS processing module evaluating the collection of records to produce performance information regarding the DSN.

Systems, computer-implemented methods, and computer program products that can facilitate refinement of a predicted event based on explainability data are provided. According to an embodiment, a system can comprise a memory that stores computer executable components and a processor that executes the computer executable components stored in the memory. The computer executable components can comprise an interpreter component that identifies a probable cause of a predicted event based on explainability data. The computer executable components can further comprise an enrichment component that executes a diagnostic analysis based on the probable cause.