G06F16/242

Systems and methods for handling email in a customer management system

A method includes providing a server having a system email address for receiving emails and including a processor and a memory coupled to the processor and defining a database organized to store data for a plurality of customer matters, respective matters having matter numbers, and, for each matter, the database including a notes location associated with the matter; providing a graphical user interface using which a user can review information relating to matters, including notes; determining, in response to receiving an email having a subject line and body, if the email contains a matter number matching a database matter number and, if not, rejecting the email; and if the email is not rejected, routing at least a portion of the non-rejected email to the notes location of the matter. Other systems and methods are provided.

Method for managing database

Disclosed is a computer program stored in a computer-readable medium according to an exemplary embodiment of the present disclosure. When the computer program is executed by one or more processors, the computer program allows the following operations for data caching to be performed and the operations may include an operation of generating a cache, an operation of caching at least some of the segments and at least one of records to the cache, an operation of reading the cache when receiving an inquiry request from a client, an operation of determining to read a cursor based on whether there is a segment or record corresponding to the inquiry request in the cache; and an operation of determining whether a query for at least one of a relational database and a hierarchical database is generated based on whether there is the segment or record in the cursor.

Method for managing database

Disclosed is a computer program stored in a computer-readable medium according to an exemplary embodiment of the present disclosure. When the computer program is executed by one or more processors, the computer program allows the following operations for data caching to be performed and the operations may include an operation of generating a cache, an operation of caching at least some of the segments and at least one of records to the cache, an operation of reading the cache when receiving an inquiry request from a client, an operation of determining to read a cursor based on whether there is a segment or record corresponding to the inquiry request in the cache; and an operation of determining whether a query for at least one of a relational database and a hierarchical database is generated based on whether there is the segment or record in the cursor.

Runtime metric estimations for functions

In some examples, a system receives function descriptors for different types of functions to be used when processing database queries, each function descriptor of the function descriptors comprising information relating to a respective function of the different types of functions. The system computes, based on a first function descriptor for a first function of the different types of functions, an estimate of a runtime metric associated with execution of the first function for processing a database query.

Runtime metric estimations for functions

In some examples, a system receives function descriptors for different types of functions to be used when processing database queries, each function descriptor of the function descriptors comprising information relating to a respective function of the different types of functions. The system computes, based on a first function descriptor for a first function of the different types of functions, an estimate of a runtime metric associated with execution of the first function for processing a database query.

Optimized tenant schema generation
11709807 · 2023-07-25 · ·

A system includes a memory and a processor, where the processor is in communication with the memory. The processor is configured to receive a request to create a tenant schema within a database, where the database includes one or more tenant schemas associated with one or more tenants. The tenant schema associated with a tenant of the one or more tenants is created, where the tenant schema is empty. It is determined whether the database includes a template schema. Upon determining the template schema exists, command is sent to the database to copy the template schema to the tenant schema associated with the tenant.

COMPUTER DATA SYSTEM DATA SOURCE REFRESHING USING AN UPDATE PROPAGATION GRAPH

Described are methods, systems and computer readable media for data source refreshing.

Using stored execution plans for efficient execution of natural language questions
11709827 · 2023-07-25 · ·

An analysis system connects to a set of data sources and perform natural language questions based on the data sources. The analysis system connects with the data sources and retrieves metadata describing data assets stored in each data source. The analysis system generates an execution plan for the natural language question. The analysis system finds data assets that match the received question based on the metadata. The analysis system ranks the data assets and presents the ranked data assets to users for allowing users to modify the execution plan. The analysis system may use execution plans of previously stored questions for executing new questions. The analysis system supports selective preprocessing of data to increase the data quality.

Providing a recommendation to change an outcome predicted by a regression model
11710053 · 2023-07-25 · ·

A technique includes modifying a first record based on a plurality of training records to provide a plurality of modified records. The plurality of training records are associated with a regression model, and a target outcome is associated with the first record. The technique includes applying the regression model to the plurality of modified records to provide outcomes for the modified records; and selecting a group of the modified records based at least in part on the outcomes for the modified records. The technique includes providing a recommendation for the first record to change an outcome predicted for the first record by the regression model based at least part on the target outcome and the outcomes for the modified records.

Providing a recommendation to change an outcome predicted by a regression model
11710053 · 2023-07-25 · ·

A technique includes modifying a first record based on a plurality of training records to provide a plurality of modified records. The plurality of training records are associated with a regression model, and a target outcome is associated with the first record. The technique includes applying the regression model to the plurality of modified records to provide outcomes for the modified records; and selecting a group of the modified records based at least in part on the outcomes for the modified records. The technique includes providing a recommendation for the first record to change an outcome predicted for the first record by the regression model based at least part on the target outcome and the outcomes for the modified records.