A personnel selecting device includes: a personnel extracting unit which obtains information of a requested service from a client device, extracts personnel matched to the information of the requested service by referring to a job skill storage which stores information indicating a correspondence relationship between a service and personnel, and outputs the extracted personnel information to the client device; a personnel arranging unit which obtains, from the client device, information of personnel selected from among the extracted personnel, and requests the requested service of the selected personnel; and an analyzing unit which obtains, from the client device, information indicating evaluation details for the requested service performed in natural language, determines an evaluation for the evaluation details by analyzing a character string indicated by the evaluation details, and updates the information in the job skill storage based on the determined evaluation.

A personnel selecting device includes: a personnel extracting unit which obtains information of a requested service from a client device, extracts personnel matched to the information of the requested service by referring to a job skill storage which stores information indicating a correspondence relationship between a service and personnel, and outputs the extracted personnel information to the client device; a personnel arranging unit which obtains, from the client device, information of personnel selected from among the extracted personnel, and requests the requested service of the selected personnel; and an analyzing unit which obtains, from the client device, information indicating evaluation details for the requested service performed in natural language, determines an evaluation for the evaluation details by analyzing a character string indicated by the evaluation details, and updates the information in the job skill storage based on the determined evaluation.

A method and a modification system for modifying a search query for a user are provided. The method includes receiving at least one search query from a user; determining a present context of the user, based on the at least one search query and on-device data; identifying at least one relevant attribute related to the search query based on the present context of the user and a personalized knowledge graph, wherein the personalized knowledge graph is dynamically generated based on the on-device data; and modifying the search query, based on the at least one relevant attribute and a relation of the at least one relevant attribute with the search query, to obtain at least one modified search query.

The present invention provides a system and method for performing an online registration process to obtain registration information and venue information, accessing one or more sources of information about venues, and providing a user interface that includes venue information, a venue map, a location of a user, a location of user's friends on the venue map, and a calendar window for showing various events.

In one embodiment, a device determines a comprehension level for a portion of text associated with an online conversation, based in part on a topic of the portion of text. The device makes a comparison between the comprehension level for the portion of text with a comprehension level of a participant of the online conversation. The device generates adjusted text based on the portion of text, wherein the adjusted text has a comprehension level that is equal to or lower than that of the participant. The device provides the adjusted text for display to the participant.

In one embodiment, a device determines a comprehension level for a portion of text associated with an online conversation, based in part on a topic of the portion of text. The device makes a comparison between the comprehension level for the portion of text with a comprehension level of a participant of the online conversation. The device generates adjusted text based on the portion of text, wherein the adjusted text has a comprehension level that is equal to or lower than that of the participant. The device provides the adjusted text for display to the participant.

A computer implemented method for analyzing feedback with respect to a virtual assistant includes identifying a technical support problem and a corresponding resolution, wherein the technical support problem corresponds to a query, and wherein the corresponding resolution corresponds to the virtual assistant's response, collecting user feedback provided by one or more users corresponding to the technical support problem and the corresponding resolution, creating a set of user profiles corresponding to the one or more users, generating weighted user feedback according to the set of user profiles, identifying contradictory feedback patterns corresponding to the one or more users, adjusting the set of user profiles according to the identified contradictory feedback patterns, and recommending improvements to the identified corresponding resolution.

Method, system, and programs for determining a keyword from user agent strings are disclosed. In one example, a plurality of user agent strings is received. The plurality of user agent strings is grouped into one or more clusters. The one or more clusters comprise a first cluster that includes two or more user agent strings. The two or more user agent strings in the first cluster are compared. Based on the comparing, a keyword is determined from the first cluster. The keyword represents a type of user agent information.

Method, system, and programs for determining a keyword from user agent strings are disclosed. In one example, a plurality of user agent strings is received. The plurality of user agent strings is grouped into one or more clusters. The one or more clusters comprise a first cluster that includes two or more user agent strings. The two or more user agent strings in the first cluster are compared. Based on the comparing, a keyword is determined from the first cluster. The keyword represents a type of user agent information.

Embodiments of the present invention disclose a result ranking method and device. The method includes: acquiring search key-information by using an interaction application, and searching a prestored interaction data set for at least one search result associated with the search key-information; ranking the at least one search result according to a quality assessment score corresponding to each of the at least one search result; and outputting the ranked at least one search result. The quality assessment score corresponding to each search result is a value generated according to a number of historical operations performed on each search result and an interactive influence score of an application identifier performing a historical operation on each search result.