In general, embodiments of the technology relate to a method for servicing requests. The method includes receiving a search request from a client, determining a main path and a conditional subpath associated with the search request, determining a subpath index associated with the main path and the conditional subpath, obtaining, using at least a portion of the search request, a set of subpath index entries from the subpath index, wherein each of the subpath index entries specifies a facet subpath and content associated with the facet subpath, generating a final result using at least a portion of the contents in the set of subpath index entries, and providing the final result to the client.

In general, embodiments of the technology relate to a method for servicing requests. The method includes receiving a search request from a client, determining a main path and a conditional subpath associated with the search request, determining a subpath index associated with the main path and the conditional subpath, obtaining, using at least a portion of the search request, a set of subpath index entries from the subpath index, wherein each of the subpath index entries specifies a facet subpath and content associated with the facet subpath, generating a final result using at least a portion of the contents in the set of subpath index entries, and providing the final result to the client.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for transferring a performance of a procedure found in technical documentation for an item via an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access to the technical documentation. In one embodiment, a method is provided comprising: providing the steps of the procedure in an order in which the steps are to be carried out; and while a user is participating in the performance of the procedure: causing a particular step that is being carried out to be highlighted; receiving input of a selection of a transfer mechanism and in response: causing an indication to be displayed between the particular step and a next step to be carried out identifying where the performance has been suspended; providing a transfer window displaying transfer information; and recording the transfer information and an identifier for the indication.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for transferring a performance of a procedure found in technical documentation for an item via an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access to the technical documentation. In one embodiment, a method is provided comprising: providing the steps of the procedure in an order in which the steps are to be carried out; and while a user is participating in the performance of the procedure: causing a particular step that is being carried out to be highlighted; receiving input of a selection of a transfer mechanism and in response: causing an indication to be displayed between the particular step and a next step to be carried out identifying where the performance has been suspended; providing a transfer window displaying transfer information; and recording the transfer information and an identifier for the indication.

In an example embodiment, a request is received, via a graphical user interface, to add a new object to a directory of objects, the new object having a first category in a hierarchical taxonomy of categories and objects. Then one or more questions previously assigned to the first category and/or one or more existing objects within the first category are retrieved. Each of the retrieved one or more questions and information about the new object are then fed into a first machine learned model trained to output a probability that a question is applicable to an object. One or more questions are generated for the new object based on the probability for each of the retrieved one or more questions. At least one of the one or more generated questions is then assigned to the new object.

In an example embodiment, a request is received, via a graphical user interface, to add a new object to a directory of objects, the new object having a first category in a hierarchical taxonomy of categories and objects. Then one or more questions previously assigned to the first category and/or one or more existing objects within the first category are retrieved. Each of the retrieved one or more questions and information about the new object are then fed into a first machine learned model trained to output a probability that a question is applicable to an object. One or more questions are generated for the new object based on the probability for each of the retrieved one or more questions. At least one of the one or more generated questions is then assigned to the new object.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for providing a virtual network within an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access via an IETM viewer to technical documentation for an item. In one embodiment, a method is provided comprising: receiving data from a graphical code as a result of a user scanning the code; and responsive to receiving the data: identifying virtual networks supported within the IETM that are available for the user to join and are associated with a specific object of the item; providing an identifier for each of the virtual networks; receiving selection of an identifier for a particular virtual network; and responsive to receiving the selection, joining the user to the virtual network so that content that is specific to the object associated with the virtual network is available to the user via the IETM.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for providing a virtual network within an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access via an IETM viewer to technical documentation for an item. In one embodiment, a method is provided comprising: receiving data from a graphical code as a result of a user scanning the code; and responsive to receiving the data: identifying virtual networks supported within the IETM that are available for the user to join and are associated with a specific object of the item; providing an identifier for each of the virtual networks; receiving selection of an identifier for a particular virtual network; and responsive to receiving the selection, joining the user to the virtual network so that content that is specific to the object associated with the virtual network is available to the user via the IETM.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for displaying a data source of data found in technical documentation for an item via an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access to the technical documentation via an IETM viewer. In one embodiment, a method is provided comprising: providing a window comprising (1) textual information from and/or an illustration related to the data and (2) a selection mechanism; receiving a first type or a second type of selection of the mechanism; responsive to receiving the first type of selection, generating a data source window comprising a relevant section of the data source that relates to the textual information and/or the illustration; responsive to receiving the second type of selection, generating the data source window comprising the data source; and providing the data source window for display via the IETM viewer.

Embodiments of the present disclosure provide methods, apparatus, systems, computer program products for displaying a data source of data found in technical documentation for an item via an interactive electronic technical manual system (IETM) configured to provide electronic and credentialed access to the technical documentation via an IETM viewer. In one embodiment, a method is provided comprising: providing a window comprising (1) textual information from and/or an illustration related to the data and (2) a selection mechanism; receiving a first type or a second type of selection of the mechanism; responsive to receiving the first type of selection, generating a data source window comprising a relevant section of the data source that relates to the textual information and/or the illustration; responsive to receiving the second type of selection, generating the data source window comprising the data source; and providing the data source window for display via the IETM viewer.