Patent classifications
G06F21/313
SYSTEMS AND METHODS TO DETERMINE THAT A SPEAKER IS HUMAN USING A SIGNAL TO THE SPEAKER
A system and method of voice authentication of an audio stream represented to be the spoken voice of a person, may include receiving via a device such as telephony device a voice stream or voice recording represented to be that of a person speaking, providing an interfering or interrupting audio signal to the device, and using information regarding the interfering audio signal, determining if the voice stream indicates a reaction to the audio output. In such a manner it may be determined if the spoken voice is that of a real, live, person, speaking in real-time, or that of a device or person attempting to imitate a person (e.g. using a recording).
Methods, systems, and devices for providing a video trailer for media content during a voice communication session
Aspects of the subject disclosure may include, for example, embodiments can include initiating a voice call to a communication device utilized by a subscriber of a media content service. The voice call indicates a video trailer for media content is available for viewing by the subscriber. Further embodiments can include receiving a first request to present the video trailer for the media content in response to the voice call. Additional embodiments can include providing the video trailer to the communication device. Other embodiments are disclosed.
Identity assurance method
Provided are computer-implemented methods and systems used in assuring a person's identity that include the steps of receiving from the person one or more identifying statements and receiving from the person authorization to access one or more identity sources on which the person is registered. Data is then extracted from one or more of the identity sources to corroborate the one or more identifying statements, and the data aggregated to provide first and second scores, the first score representing factors that tend to affirm the person's identifying statements and the second score representing factors that tend to disaffirm the person's identifying statements. Optionally, the scores are displayed in a graphical user interface.
AUTHENTICATION METHOD AND SYSTEM FOR A TELECOMMUNICATIONS SYSTEM
An authentication method for a telecommunications system comprising a computer network and a telephone network that includes receiving, at an Authentication System across the computer network, data indicative of an authentication request. The request is typically made by a provider in connection with a user (e.g. by a provider to obtain authentication from a user as the result of an authentication trigger detected by a provider system). A telephone call is establishing by the telephone network between the Authentication System and a telephone device with a telephone number associated with the user. A PIN is received from the user at the Authentication System during the telephone call. It is then determined if the received PIN is valid. The authentication request is authenticated if the PIN is determined to be valid.
Multicomputer System for User Data Authentication and Processing
Aspects of the disclosure relate to multicomputer processing and authentication of user data associated with telephone calls. A call security assessment computing platform may receive data associated with a telephone call made from a user computing device. Subsequently, the call security assessment computing platform may parse the received data to identify header information in a Session Initial Protocol (SIP) header. The platform then may analyze the header information to generate a call fingerprint for the telephone call. This call fingerprint may then be transmitted to one or more call authentication computing platforms, which return one or more call security responses that may further characterize security features of the telephone call. The call fingerprint and the call security responses may then be used to determine a call security score, which may be transmitted in a notification to a call handling system in order to adjust how the call is handled.
System and method for using a mobile application operating on an advisor device to communicate with a client device
A system and method is provided for facilitating a communication between a client and an advisor. The system preferably includes a client device, an advisor device, and a host device, all connected via a network. The client device may interact with a website to request a communication with an advisor. The host device may provide the request to the advisor via a mobile application operating on the advisor device. The mobile application may also be used to upload data to the host device and to participate in the scheduled communication, such as a telephone call. Prior to using the application to participate in the communication, the host device may verify the application by calling it and verbally requesting the entry of verification data. If the advisor enters correct data, the application will be considered verified, and the advisor can use it to participate in the scheduled communication with the client.
QUEUE MANAGEMENT BASED ON BIOMETRIC AUTHENTICATION
A method performed by a user device may include obtaining biometric information relating to a user of the user device using a biometric sensor of the user device; determining that the biometric information is valid; generating a biometric indicator indicating that the biometric information is valid; providing a request for a callback from an entity, wherein the request includes the biometric information indicating that the biometric information is valid; and receiving the callback from the entity, wherein the callback is received based on the biometric information indicating that the biometric information is valid, and wherein the callback is associated with an entity identifier that is not provided to the user.
QUEUE MANAGEMENT BASED ON BIOMETRIC AUTHENTICATION
A method performed by a user device may include obtaining biometric information relating to a user of the user device using a biometric sensor of the user device; determining that the biometric information is valid; generating a biometric indicator indicating that the biometric information is valid; providing a request for a callback from an entity, wherein the request includes the biometric information indicating that the biometric information is valid; and receiving the callback from the entity, wherein the callback is received based on the biometric information indicating that the biometric information is valid, and wherein the callback is associated with an entity identifier that is not provided to the user.
Method for authenticating a user and corresponding user devices, server and system
Sending from a first user device to a server, through a first channel, a user identifier and a request to get a table. Generating, by the server, a first table including a first character set and being valid. Sending, from the server to the second user device, the first table and a first request to display this latter. Displaying, by or through the second user device, the first table. Selecting, by a user, through the first user device, a character. Sending, from the first user device to the server, through the first channel, the selected character, as submitted data. Determining, by the server, based upon a reference location within the first table, a corresponding reference character, as reference data. Verifying, by the server, for the user, whether the submitted data does match the reference data. And, if yes, succeeding, by the server, in authenticating the user.
METHODS AND SYSTEMS FOR ACOUSTIC AUTHENTICATION
Systems and methods are disclosed for generating an acoustic authentication data entry interface. One method comprises generating a random sequence of characters and a visual user interface element comprising a plurality sections, each section of the visual user interface element being associated with a respective character of the generated random sequence of characters. A section of the visual user interface elements is displayed to a user. Concurrently, an audio recording of a character associated with the displayed section is played to the user. Based on determining user selection of the displayed section, the character associated with the displayed section is logged as part of an authentication data. When all of the characters constituting the authentication data are logged, an electronic transaction authorization request is sent to an acquirer processor.