A system for performing multifunction device session management includes a multifunction device and a computer-readable storage medium that includes one or more programming instructions. The one or more programming instructions cause the multifunction device to detect by one or more sensors of the multifunction device an indication that a session is to be initiated, in response to detecting the indication that the session is to be initiated, initiate the session, retrieve a device policy associated with the multifunction device from a data store associated with the multifunction device, identify a condition from the device policy, monitor for the occurrence of one or more triggers during the session, wherein each trigger is associated with the identified condition in the device policy, and in response to detecting that one or more of the triggers have occurred at the multifunction device, perform one or more actions pertaining to completion of the session.

A system and method for tracking multifunction peripheral device user satisfaction captures user images and audio during device operation. User characteristics such as gestures, posture, spoke words or facial expressions are used in conjunction with device status information to determine whether the user is satisfied with the device. If not, remedial action is initiated, such as launching a virtual assistant on the multifunction peripheral touchscreen or summoning of a human assistant.

An image forming apparatus includes a usage frequency determining unit and a security level managing unit. The usage frequency determining unit is configured to determine usage frequencies of respective time zones on the basis of an access log of users to this image forming apparatus. The security level managing unit is configured to determine security levels of the respective time zones on the basis of the usage frequencies, and automatically set the determined security level of each of the time zones when the time zone comes. Further, the security level managing unit sets the higher security level for the lower usage frequency.

In some examples, an electronic device for mounting in a chassis includes a housing to be received in the chassis, and a mechanical intrusion indication segment to move from a retracted position to an extended position responsive to mounting of the housing in the electronic device. The mechanical intrusion indication segment when in the extended position is to break upon removal of the housing from the chassis. A controller is to detect an intrusion of the electronic device in response to breaking of the mechanical intrusion indication segment.

An image forming apparatus includes an authentication application device that registers information acquired from an authentication system, and indicating a normal application accessible by a user when the user logs in in the image forming apparatus, in temporary user information, and a normal application device that decides, upon being requested to activate itself, whether the user who has logged in in the image forming apparatus is authorized to utilize the normal application device, on a basis of the temporary user information.

A policy-based printing system is implemented to allow access to a private domain to print using a public domain using a corporate personal identification number (PIN) and a public PIN. The private domain includes private servers that store documents. The public domain includes servers and a printing device. A public policy server uses a domain list and a protocol connection with a private authentication server to validate a user and identify which private domain to access. The public policy server retrieves a policy from a private policy server that configures the parameters for printing using the public domain. The print job data is provided to a public file server until the public policy server confirms that the print job can be sent to the printing device.

An image forming apparatus includes an activator, a command storage device and a controller. The activator activates a customer ID received by a UI, out of customer IDs stored in a customer ID storage device. The command storage device stores the activated customer ID in association with command information received by the UI. The controller changes a function setting of the image forming apparatus, according to the command information received from an external device, despite a security level being set to a high level, when function information included in the command information received from the external device via a communication device accords with the function information included in changeable command information stored in the command storage device.

An image reading apparatus includes a scanner, an operation panel, a communication interface, and a processor. The scanner is configured to read an image of a document. The operation panel is configured to designate a transmission destination of scan data, the scan data including image data of the document read by the scanner. The communication interface is configured to transmit the scan data to the transmission destination designated on the operation panel. The processor is configured to transmit the scan data to the transmission destination without a password in response to the transmission destination designated on the operation panel being a transmission destination of an operator who operates the operation panel, and transmit the scan data protected with a password to the transmission destination in response to the transmission destination designated on the operation panel including a transmission destination of any person other than the operator.

Techniques are described for auditing print content during printer redirection in a virtual desktop. The ability to audit redirected print content allows an organization to pre-define certain sensitive data and to track whether print redirection requests in the virtual desktop environment contain any such sensitive data. If such sensitive data is contained in a printer redirection request, a file is generated containing information about the sensitive data, as well as a watermark that encodes information about the printer redirection request, such the user identifier of the user who initiated the print request and a timestamp of when the print request occurred. The generated file is transmitted to one or more registered recipients.

An authentication server may, in a case where a communication state between the authentication server and a management server is a non-connecting state, send first authentication information to an external device. A printer may, in a case where a communication state between the printer and the management server changes from a communication-enabled state to a communication-disabled state, shift a state of the printer from a first permission state to a first prohibition state, while the state of the printer is the first prohibition state, accept an input of second authentication information from a user; and, in a case where the input of the second authentication information is accepted and the second authentication information matches the first authentication information, shift the state of the printer from the first prohibition state to a second permission state.