G06K15/402

Information processing apparatus for determining and displaying errors
11308371 · 2022-04-19 · ·

An information printing apparatus includes a history-information acquiring section configured to acquire, from a plurality of printers, history information indicating errors that occurred in the printers and printing media used in the printers, a statistical-information acquiring section configured to acquire, based on the history information, statistical information obtained by collecting statistics of the errors for each of the printing media, and an output control section configured to cause a display section to output the statistical information for each of the printing media.

Server, non-transitory computer-readable medium for server, and method
11240386 · 2022-02-01 · ·

A server is configured to perform: receiving, from a printer, an initiation request for initiating a service, the service being for dispatching a color material cartridge to be installed to the printer; receiving, from the printer, cartridge information indicating a color material cartridge currently installed to the printer; determining whether a first type of color material cartridge is currently installed to the printer, the first type of color material cartridge being used at the service; and in a case where it is determined that the first type of color material cartridge is not currently installed to the printer, outputting a dispatching request causing a dispatching process for dispatching the first type of color material cartridge, wherein the dispatching request is not outputted in a case where it is determined that the first type of color material cartridge is currently installed to the printer.

INFORMATION PROCESSING APPARATUS, NON-TRANSITORY COMPUTER-READABLE COMPUTER MEDIUM STORING AN IMAGE PROCESSING PROGRAM, AND INFORMATION PROCESSING METHOD
20210241052 · 2021-08-05 ·

An information printing apparatus includes a history-information acquiring section configured to acquire, from a plurality of printers, history information indicating errors that occurred in the printers and printing media used in the printers, a statistical-information acquiring section configured to acquire, based on the history information, statistical information obtained by collecting statistics of the errors for each of the printing media, and an output control section configured to cause a display section to output the statistical information for each of the printing media.

SERVER, NON-TRANSITORY COMPUTER-READABLE MEDIUM FOR SERVER, AND METHOD
20210306480 · 2021-09-30 ·

A server is configured to perform: receiving, from a printer, an initiation request for initiating a service, the service being for dispatching a color material cartridge to be installed to the printer; receiving, from the printer, cartridge information indicating a color material cartridge currently installed to the printer; determining whether a first type of color material cartridge is currently installed to the printer, the first type of color material cartridge being used at the service; and in a case where it is determined that the first type of color material cartridge is not currently installed to the printer, outputting a dispatching request causing a dispatching process for dispatching the first type of color material cartridge, wherein the dispatching request is not outputted in a case where it is determined that the first type of color material cartridge is currently installed to the printer.

CONTROL DEVICE SETTING ORDER CONDITION FOR ORDERING CARTRIDGE TO BE MOUNTED IN RECORDING DEVICE PROVIDED WITH TANK

In a control device, a controller sets an order condition using a plurality of sets of timing information and a plurality of index values stored in a memory. The plurality of index values is acquired from a recording device under a condition where a first cartridge is mounted in the recording device. The order condition requires that one of a latest index value and a current timing have reached corresponding one of a reference index value and a reference timing, and is set so that a second cartridge is delivered to a predetermined destination at a first timing at which the first cartridge is expected to be out of a printing agent while a tank of the recording device is expected to still accommodate the printing agent. The controller transmits an order command instructing to order the second cartridge to a relevant device after the order condition is satisfied.

IMAGE FORMING DEVICE AND IMAGE FORMING DEVICE DIAGNOSTIC SYSTEM
20210081733 · 2021-03-18 · ·

An image forming device includes: an image former that executes image forming processing to form an image on a sheet; a primary controller; a secondary controller that controls the image former; a sensor that detects a state of the image former and transmits sensor data indicating the state to the secondary controller; a first transmission path between the secondary controller and the primary controller; and a second transmission path different from the first transmission path. The primary controller instructs the secondary controller to execute the image forming processing. Data related to the execution of the image forming processing is transmitted through the first transmission path. The secondary controller generates diagnostic data for failure diagnostics from the sensor data and life prediction relating to the image forming device and transmits the diagnostic data to the primary controller via the second transmission path.

Printing device, printing system, and non-transitory computer-readable recording medium therefor
11853620 · 2023-12-26 · ·

A printing device comprises a housing, a communication interface configured to communicate with a server, and a controller. The printing device is configured to operate either in a contract mode or in a normal mode. The housing is configured such that one or more consumables including a first type consumable and a second type consumable are attachable. The first type consumable is dedicated for the contract printing, and the second type consumable is usable for printing in both the contract mode and the normal mode. The controller is configured to activate the contract mode in response to an activation instruction from the server. In a case where the second type consumable is attached to the housing when the contract mode is activated, the controller changes a state of the printing device to a contract printing state in which the contract printing is activated after activating the contract mode.

Information-processing device executing selective one of swap mode and copy mode
11062186 · 2021-07-13 · ·

In an information-processing device, a controller operates according to setting information. The controller executes selective one of a swap mode and a copy mode. The swap mode is for moving the setting information from one device to another device. The copy mode is for copying the setting information from one device to one or more devices. While a removable medium is connected to the input-output interface: the controller performs; in a swap-mode case where the swap mode is executed, storing in the removable medium the setting information currently stored in the memory and overwriting the setting information in the memory to prescribed initial setting information; and in a copy-mode case where the copy mode is executed, storing in the removable medium the setting information currently stored in the memory while maintaining the current setting information in the memory.

Control device setting order condition for ordering a plurality of cartridges at the same time
10846576 · 2020-11-24 · ·

A controller sets an order condition requiring that one of a latest index value and a current timing reach corresponding one of a reference index value and a reference timing. The order condition is set so that a first cartridge is delivered to a predetermined destination at a first timing. The first cartridge is expected to be out of a printing agent while a first tank is expected to still accommodate the printing agent at the first timing. The controller transmits, in response to determining that a second cartridge is expected to be out of a printing agent while a second tank is expected to still accommodate the printing agent at the first timing, an order command instructing to order the first cartridge and the second cartridge to a relevant device after the order condition is satisfied.

Control device setting order condition for ordering cartridge to be mounted in recording device provided with tank

In a control device, a controller sets an order condition using a plurality of sets of timing information and a plurality of index values stored in a memory. The plurality of index values is acquired from a recording device under a condition where a first cartridge is mounted in the recording device. The order condition requires that one of a latest index value and a current timing have reached corresponding one of a reference index value and a reference timing, and is set so that a second cartridge is delivered to a predetermined destination at a first timing at which the first cartridge is expected to be out of a printing agent while a tank of the recording device is expected to still accommodate the printing agent. The controller transmits an order command instructing to order the second cartridge to a relevant device after the order condition is satisfied.