A group-based communication platform is configured to detect one or more recurring calls performed via a calling system, such as an external calling platform, and to perform one or more follow-up actions upon detecting a recurring call. The group-based communication platform receives call data for one or more calls, such as previously completed calls or future scheduled calls. The group-based communication platform is further configured to identify user profiles associated with one or more calls, to thereby identify user profiles associated with one or more recurring calls. Thus, the one or more follow-up actions executed by the group-based communication platform for a recurring call is associated with one or more user profiles that are correlated with a recurring call.

An employee of a large organization sends a human-readable document such as an email or text message to another employee of the organization to inform the other employee of a change in availability. A trained machine-learning model extracts, from the human-readable document, data used by a leave management system (LMS) to formalize and memorialize the leave request. For example, the employee name, manager name, date leave begins, date leave ends, reason for the leave request, or any suitable combination thereof may be determined by the machine-learning model based on the human-readable document. The extracted data is provided to the LMS and the leave request is created.

A computer implemented system for an intelligent timeline includes computer readable instructions to operate a timeline engine, a logic extraction and application engine, a calendar engine, a performance evaluation engine, an advertisement placement engine, and a social networking engine that are interconnected to one another. The timeline engine creates a timeline of events containing external events and/or an owner's actions. Each event has a timestamp such that the events may be arranged in the order of timestamps. The logic extraction and application engine extracts the logical inferences from the events to be used by the timeline engine. The calendar engine creates a calendar containing the events and other reminders. The performance evaluation engine creates performance evaluation results of an owner's actions based on the events. The timeline of an owner may be sold or shared on the owner's social networking channel to subscribers. Advertisement placement engine facilitates advertisement transactions related to the timelines.

A computer implemented system for an intelligent timeline includes computer readable instructions to operate a timeline engine, a logic extraction and application engine, a calendar engine, a performance evaluation engine, an advertisement placement engine, and a social networking engine that are interconnected to one another. The timeline engine creates a timeline of events containing external events and/or an owner's actions. Each event has a timestamp such that the events may be arranged in the order of timestamps. The logic extraction and application engine extracts the logical inferences from the events to be used by the timeline engine. The calendar engine creates a calendar containing the events and other reminders. The performance evaluation engine creates performance evaluation results of an owner's actions based on the events. The timeline of an owner may be sold or shared on the owner's social networking channel to subscribers. Advertisement placement engine facilitates advertisement transactions related to the timelines.

A method and system that can be used to generate or modify a schedule using data indicative of a vehicle condition reported by a vehicle is described. A server receives a first computer network transmission (CNT) comprising data indicative of the vehicle and the vehicle condition, parses the first CNT to obtain the data indicative of the vehicle and the data indicative of the vehicle condition; determines, based on the data indicative of the vehicle, a computer network address associated with a repair shop having a client disposed at the address to display content of a scheduler application, and transmits to the client disposed at the address, a second CNT comprising data to cause the client to display as part of the content of the scheduler application served by computing server an alert indicator and parsed data indicative of the vehicle and the parsed data indicative of the vehicle condition.

Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.

Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.

In some embodiments, apparatuses and methods are provided herein useful to verify accuracy of a shipment. In some embodiments, items loaded to and/or unloaded from a delivery vehicle are scanned and compared to a delivery schedule, and a unique identifier is provided to confirm proper loading/unloading at a subsequent scheduled stop of the vehicle.

Methods, systems, and devices are provided for generating a graphical user interface configured to display, at least in part, a schedule. According to one aspect, the system can receive selectable fields of a client and selectable fields one or more providers from a plurality of providers. The system can determine the quality of pairings between the client and each of the one or more providers based on the one or more selectable fields of the client and the one or more selectable fields of the one or more providers. The system can generate a schedule of potential sessions based on the pairings. The system can score each of the potential sessions and display the schedule and scores to a user.

Systems and methods are provided for suggesting reminders from content displayed on a mobile device. An example method may include analyzing content generated by a first mobile application and displayed on a display of a mobile device, and determining that the content suggests an event, the event including at least one entity. The method may also include providing an assistance window requesting confirmation for adding a reminder for the event in a second mobile application responsive to determining that the content suggests the event, and adding the reminder via the second mobile application responsive to receiving the confirmation. In some implementations the first mobile application is a messaging application.