A computerized-method for dynamic digital-survey-channel selection is provided herein. In a computerized system having a processor, a memory to store a database of survey responses and a database of customers details, and a Voice of the Customer (VOC) platform having an outbound-message Application Programming Interface (API) to send a digital survey to a customer, via a plurality of digital survey channel types, when a customer is nominated for a digital survey, the computerized-method included operating by said processor, a digital-survey-channel-selection module. The digital-survey-channel-selection module includes (i) determining a digital-survey-channel type to elevate customers-response-rate to a digital survey; and (ii) sending the determined digital-survey-channel type to the outbound-message API to trigger the digital survey to a computerized device of the customer, via the determined digital-survey-channel type.

Methods, systems, and non-transitory machine-readable mediums for ranking on an absolute scale include displaying, on an electronic display, a first handle, a second handle, and an interactor, determining a value of the first handle and a value of the second handle based on their respective positions on the interactor, in response to a user dragging the first and second handles on the interactor, and determining a rank of the first and second handles based on the values of the first and second handles, in response to the user dragging the first and second handles on the interactor.

A method, system, and computer usable program product to determine a first mood of the user, where the first mood is based on a characteristic of the user at a first time during the providing of an online service and to determine a second mood of the user, where the second mood is based on a characteristic of the user at a second time during the providing of the online service. The first mood of the user and the second mood of the user are compared to determine a delta or change in mood of the user.

Systems and methods are disclosed for automated validation for proprietary security implementations. One method includes: receiving, from each of a plurality of merchants, a list of security service providers used by the merchant; enabling connection with the each of the security service providers of the received list of security service providers used by the merchant; receiving, from each of the listed security service provider with connection enabled, security service information as it pertains to the merchant of the plurality of merchants; generating a security service profile for each merchant of the plurality of merchants, based on the received security service information from each security service provider of the received list of security service providers of the merchant; and outputting the security service profile of the merchant of the plurality of merchants to an electronic storage medium.

Systems and methods are disclosed for automated validation for proprietary security implementations. One method includes: receiving, from each of a plurality of merchants, a list of security service providers used by the merchant; enabling connection with the each of the security service providers of the received list of security service providers used by the merchant; receiving, from each of the listed security service provider with connection enabled, security service information as it pertains to the merchant of the plurality of merchants; generating a security service profile for each merchant of the plurality of merchants, based on the received security service information from each security service provider of the received list of security service providers of the merchant; and outputting the security service profile of the merchant of the plurality of merchants to an electronic storage medium.

According to various embodiments, an application recommendation device may be provided. The application recommendation device may include: a metrics determination circuit configured to determine a plurality of metrics; and a user input circuit configured to receive user input; a weight determination circuit configured to determine a plurality of weights based on the user input; a weighting circuit configured to determine a weighted metric based on weighting the plurality of metrics based on the plurality of weights; and a recommendation determination circuit configured to determine a recommended application based on the weighted metric.

Systems and methods for generating, administering and analyzing a user experience study are provided. In particular, intents can be generated from a user experience study by applying one or more screener questions to participants and subjecting the screened participants to one or more tasks. Corresponding clickstreams and success data for each participant engaging in the tasks can be recorded. The success and clickstream data can also be aggregated for all the screened participants as aggregated results. Video data including audio for each of the screened participants can also be recorded.

Systems and methods for generating, administering and analyzing a user experience study are provided. In particular, intents can be generated from a user experience study by applying one or more screener questions to participants and subjecting the screened participants to one or more tasks. Corresponding clickstreams and success data for each participant engaging in the tasks can be recorded. The success and clickstream data can also be aggregated for all the screened participants as aggregated results. Video data including audio for each of the screened participants can also be recorded.

This document describes the collection, generation, distribution, and management of online web content. The devices, systems, and methods described herein can be used to collect and generate online web content and communications. Specifically, the disclosed devices and systems may be employed to produce one or more marketing and/or advertising campaigns, as well as for monitoring, managing, defining the efficiency, effectiveness, and workability of the campaign with respect to generating user engagement, thereby accurately determining the cost benefits of the campaign. The analytic results provided may then be used to guide the generation of original web content, such as for the purposes of enhancing customer or follower experience, driving business, and for driving advertising campaigns. Alternatively, web content that is in the public domain, and determined to perform well, can be reproduced, referenced, or otherwise referred to, in the context of promoting or presenting the user's web content.

This document describes the collection, generation, distribution, and management of online web content. The devices, systems, and methods described herein can be used to collect and generate online web content and communications. Specifically, the disclosed devices and systems may be employed to produce one or more marketing and/or advertising campaigns, as well as for monitoring, managing, defining the efficiency, effectiveness, and workability of the campaign with respect to generating user engagement, thereby accurately determining the cost benefits of the campaign. The analytic results provided may then be used to guide the generation of original web content, such as for the purposes of enhancing customer or follower experience, driving business, and for driving advertising campaigns. Alternatively, web content that is in the public domain, and determined to perform well, can be reproduced, referenced, or otherwise referred to, in the context of promoting or presenting the user's web content.