Patent classifications
G06Q30/0613
Location-based verification of user requests and generation of notifications on mobile devices
Various techniques for facilitating communication with and across a network platform and one or more user computing devices are described. For example, these techniques may include (i) generating preference data based on capturing and analyzing user interactions with respect to a set of training photographs, (ii) generating, verifying, and processing search requests to allow users to identify other users and/or target objects on the network platform, and (iii) generating, verifying, and processing link requests to allow users to create links to or associations with other users and/or target objects on the network platform, among others.
Integrating a wallet client with federated directory services
Systems and methods provide for integrating a wallet client with federated directory services are disclosed herein. By integrating merchant services, such as directory services with a wallet service provider, wallet clients on mobile devices can have access to all merchant listings without having to manually add each directory service. The system disclosed herein integrates Chamber of Commerce directory service listings with the wallet client, such that when a request for a merchant directory service is received from a device associated with the wallet client, the request is forwarded to a federated directory service wallet system interface operated by a Chamber of Commerce site. Supply chain data that matches the request, and location information that is included in the request, is then fetched from the federated directory service wallet system interface and forwarded to the device that sent the request.
SYSTEM AND METHOD FOR INTEGRATING COMMUNICATION CHANNELS
A systems and method for integrating communications channels and threads with a Customer Relations Management (CRM) platform, such as Salesforce. The system includes methods for linking communication channels with specific records and generating reports such as summaries and digests for select communication threads.
NON-FACE-TO-FACE SECONDHAND TRANSACTION SYSTEM AND METHOD
The non-face-to-face secondhand transaction system and method are proposed. The system and method enable a non-face-to-face secondhand transaction between the seller and the purchaser of a secondhand product by providing a secondhand product intermediation space available for storage, inspection, and use of the secondhand product.
Account customized item list system
Described herein is a system and techniques for implementing a single mechanism that, when activated, provides a list of items which is customized according to the user that activated the mechanism. In some embodiments, a list of item types may be received by the system. The system may identify a number of potential items for each of the item types in the list of item types. The potential items may be filtered based on configuration settings associated with the user in order to identify a most appropriate item for each item type in the list of item types. The user may then be provided with a list of items that includes the most appropriate item for each item type. In some embodiments, the user may be provided with the ability to complete a transaction for one or more item in the list of items.
BACKEND BUNDLED HEALTHCARE SERVICES PAYMENT SYSTEMS AND METHODS
An apparatus for providing a bundled set of individually redeemable healthcare services in a purchase data record, determining a Good Faith Estimate (GFE) for the at least one healthcare service of the bundled set, associating the purchase data record with user debt for purchase of the healthcare services, providing a digital health asset token representing the purchase data record identified by and with a unique confirmation number, said purchase data record comprising the associated user debt of the at least one bundled set of healthcare services, and providing marketplace access to the token to finance the debt. The marketplace may use the token for buying, selling or trading the bundled set of healthcare services to finance the debt. The token and a Good Faith Estimate (GFE) may be provided to an Independent Dispute Resolution (IDR) process for resolving a dispute under the No Surprises Act.
Server for communicating with mobile and vehicle devices
One or more servers may include a first communication interface to communicate with a mobile device; a second communication interface to communicate with devices associated with a plurality of vehicles; and a selection mechanism. The first communication interface may receive, via a network, a request from the mobile device based on an interaction with the mobile device. And, the selection mechanism may determine weighted scores for two or more, of the plurality of vehicle, and select one of the two or more vehicles by using a selection function that improves access to vehicle services and decreases waste of resources used by the plurality of vehicles.
SYSTEM AND METHOD FOR PROVIDING REAL-TIME ORDER ASSISTANCE
A system and method for providing real-time order assistance is disclosed. The system receives a request for order assistance from a customer device of a customer. The system also establishes an audio connection and a data connection between the customer device and an order assistant device of an order assistant available to assist with the customer's request for order assistance. The system then manages an order session by (a) enabling audio communication between the customer and the order assistant via the audio connection and (b) enabling the customer and the order assistant to create an order via the data connection. In addition, the system closes the order session when the order is complete to enable fulfillment of the order.
Method and system for interactive remote inspection services
Systems and methods for remote interactive inspection services may comprise receiving a communication associated with a property from a mobile device. In response to the communication, an audio-visual remote presence connection may be established with the mobile device. Video of a portion of the property may be portrayed via the audio-visual remote presence connection. Authentication data may be transmitted. The authentication data may be configured to enable access to a lockbox located at the property.
Systems and methods for providing product and service quotes to customers
A computer-implemented method and system for streamlining interactions between a customer and a customer service representative of a company. An interaction is commenced between the customer and the customer service representative during which historical data is accessed related to the customer stored in a company controlled computer system responsive to the interaction. The historical data preferably relates to at least one product or service provided by the company to the customer. At least a part of the historical information is displayed to the customer service representative. On the display, a first tab is generated related to the historical data as is a second tab relating to a quote for a new product or service for offering to the customer. The customer service representative is thereafter enabled to switch between displaying the historical data and the quote by selecting the first or second tab, respectively, without having to save the quote.