A system is configured for detecting errors in an ATM. The system includes a processor that receives a withdrawal request from a user to receive cash from a cash dispenser of the ATM. Currency denominations and a number of bills for each currency denomination needed to fulfill the withdrawal request is determined. The system sends signal commands to cassettes of the ATM to dispense bills to fulfill the withdrawal request. A camera is positioned in a pathway of the bills being dispensed from the cassettes to the cash dispenser. The camera captures images of bills being dispensed from the cassettes and sends them to the processor. The processor generates an alert if a number of bills dispensed from at least one cassette does not match a corresponding number of bills expected to be dispensed from the at least one cassette.

A money handling apparatus includes a receptacle that receives money; a plurality of storage units; a collection unit; and control circuitry. Each storage unit stores the money and feeds out the stored money. The collection unit stores money in a container, the container being detachably mounted to the collection unit. The control circuitry is configured to control storage of collection target money, which is to be collected and removed from the money handling apparatus, in the container and at least one storage unit of the plurality of storage units.

A money handling apparatus includes a receptacle that receives money; a plurality of storage units; a collection unit; and control circuitry. Each storage unit stores the money and feeds out the stored money. The collection unit stores money in a container, the container being detachably mounted to the collection unit. The control circuitry is configured to control storage of collection target money, which is to be collected and removed from the money handling apparatus, in the container and at least one storage unit of the plurality of storage units.

A sheet handling device includes: a first storage; a second storage that stores a sheet in a different storage manner from the first storage; a transport unit that transports the sheet; and a processing circuitry that manages the sheet. When the processing circuitry determines that the sheet handling device satisfies a first condition, the processing circuitry switches a mode from a first mode to a second mode to manage the sheet related to the first storage. When the processing circuitry determines that the sheet handling device satisfies a second condition, the processing circuitry switches the mode from the first mode to the second mode to manage the sheet related to the second storage.

To enable customer-facing transactions between merchants and customers that utilize cash designated as bank-owned cash (BOC), a monitoring server monitors quantities of cash within point-of-sale (POS) terminals, such as self-checkout terminals having cash verification systems therein, and monitors levels of cash within those POS terminals designated as BOC and for which the BOC cash is reflected within a financial institution account associated with the merchant. Upon execution of a cash transaction at a POS terminal involving BOC, the monitoring server updates quantities of cash stored within the POS terminal and provides data to a financial institution regarding the cash transaction.

To enable customer-facing transactions between merchants and customers that utilize cash designated as bank-owned cash (BOC), a monitoring server monitors quantities of cash within point-of-sale (POS) terminals, such as self-checkout terminals having cash verification systems therein, and monitors levels of cash within those POS terminals designated as BOC and for which the BOC cash is reflected within a financial institution account associated with the merchant. Upon execution of a cash transaction at a POS terminal involving BOC, the monitoring server updates quantities of cash stored within the POS terminal and provides data to a financial institution regarding the cash transaction.

A process facilitator in communication with a safe located at a first location of an entity external to the process facilitator and further in communication with a banking institution located at a second location external to the process facilitator and different from the first location, wherein the process facilitator functions as an intermediary between the safe and the banking institution in order to reduce the processing requirements on the safe and the improve the efficiency of electronic communications with the banking institution. A system comprising the process facilitator and one or more safes in communication with the process facilitator and using the process facilitator as the intermediary between the safes and the banking institution is also described.

A process facilitator in communication with a safe located at a first location of an entity external to the process facilitator and further in communication with a banking institution located at a second location external to the process facilitator and different from the first location, wherein the process facilitator functions as an intermediary between the safe and the banking institution in order to reduce the processing requirements on the safe and the improve the efficiency of electronic communications with the banking institution. A system comprising the process facilitator and one or more safes in communication with the process facilitator and using the process facilitator as the intermediary between the safes and the banking institution is also described.

A computer implemented method, computer program product, and computer system technique for optimizing automated teller machine (ATM) replenishment schedules to prevent an ATM from having insufficient product and also to prevent the inefficient use of product. The technique involves retrieving unstructured data from the users of the ATM. Then the technique analyzes the unstructured data using a natural language processing (NLP) model. The technique then inputs the results of the natural language processing deep neural network (DNN) trained with structured data. The result of the NLP and DNN analysis is a user persona. The user persona is used to generate the optimized ATM replenishment schedule.

A banknote handling system includes an unlocking system. The unlocking system includes a camera, a first mechanical arm to which one or a plurality of keys are affixed, and a controller that determines a position of a keyhole based on an image from the camera, and controls the first arm to insert one of the one or the plurality of keys into the keyhole and turn the inserted key for unlocking. In many examples, the unlocking system is configured to unlock a banknote cashbox.