An image forming apparatus includes a storage, circuitry, and an information provider. The storage is configured to temporarily store one or more sheets to be removed without being used in the image forming apparatus. The circuitry is configured to determine whether a manual operation is performed on the image forming apparatus and whether the one or more sheets stored in the storage exceed a given value in number or height. The information provider is configured to provide information urging removal of the one or more sheets from the storage in response to determination by the circuitry that the manual operation is performed and that the one or more sheets stored in the storage exceed the given value in number or height.

A method of controlling an image forming apparatus is provided. The method includes requesting a remote support service from a terminal or a server connected to the terminal, receiving a request for an access authorization regarding an operation related to the remote support service from the terminal, granting the access authorization to the terminal based on a user input or a pre-set setting, receiving a control command for the remote support service from the terminal, and executing an operation corresponding to the control command according to the access authorization granted to the terminal.

An image forming apparatus includes plural first transfer units, a second transfer unit, a first transport unit, and a drive unit. The first transfer units transfer an image formed on plural image holding units to an intermediate transfer unit. The second transfer unit transfers the image, which is transferred to the intermediate transfer unit, to a recording medium. The first transport unit transports the recording medium to the second transfer unit. The drive unit drives the intermediate transfer unit with at least some of the plural first transfer units separated from the intermediate transfer unit and with the second transfer unit contacting the intermediate transfer unit when the recording medium, which has been subjected to a transport failure, is transported to a feeding position by the first transport unit.

An image forming apparatus includes: a sheet conveyance unit which includes a sheet conveyance path and conveys a sheet; a sheet detector which detects the sheet in the sheet conveyance path; a job acquiring unit which acquires a print job related to the sheet; an image forming unit which forms an image on the sheet; and a processor which controls the sheet conveyance unit to perform one of first sheet conveyance and second sheet conveyance, the first sheet conveyance being performed to convey the sheet in accordance with sheet information, the second sheet conveyance being performed to convey the sheet and discharge the sheet to outside in accordance with a result of detection, wherein when sheet conveyance is resumed after suspension, the processor controls the sheet conveyance unit to perform the second sheet conveyance on a remaining sheet.

An image forming apparatus includes: an image former that performs image forming processing to a plurality of sheets included in each of a plurality of sheet groups; and a hardware processor that detects occurrence of a jam, wherein the image former completes the image forming processing to each of the plurality of sheets included in a sheet group not including a jammed sheet that has generated the jam.

An image forming apparatus includes plural first transfer units, a second transfer unit, a first transport unit, and a drive unit. The first transfer units transfer an image formed on plural image holding units to an intermediate transfer unit. The second transfer unit transfers the image, which is transferred to the intermediate transfer unit, to a recording medium. The first transport unit transports the recording medium to the second transfer unit. The drive unit drives the intermediate transfer unit with at least some of the plural first transfer units separated from the intermediate transfer unit and with the second transfer unit contacting the intermediate transfer unit when the recording medium, which has been subjected to a transport failure, is transported to a feeding position by the first transport unit.

An image forming system includes: a sheet conveyor which conveys a sheet along the conveyance path; an image former which forms an image on the sheet; a sheet discharger which discharges the sheet to an outside; and a hardware processor that determines, in a case where abnormality occurs in sheet conveyance on the conveyance path, whether a first residual sheet is included in the sheets stopped at the stop points, and executes first automatic purge processing of conveying and discharging the first residual sheet to the sheet discharger before the jammed sheet is removed, and second automatic purge processing of discharging a second residual sheet different from the first residual sheet, of the sheets stopped at the stop points, to the sheet discharger, after the jammed sheet is removed, according to a determination result of the hardware processor.

An image forming apparatus includes an apparatus body, a door, a first guide, a second guide configured to move from a first position to a second position, a first illumination device, and a second illumination device. The first illumination device is configured to illuminate a door side of the second guide positioned in the second position, with the door side of the second guide being closer to the door than a conveyance center line of the conveyance path in a width direction orthogonal to a sheet conveyance direction of a sheet which is conveyed in the conveyance path. The second illumination device is configured to illuminate in a direction different from a direction in which the first illumination device illuminates, and the second illumination device is configured to illuminate a space between the first guide and the second guide positioned in the second position.

In a case where conveyance abnormality of a sheet has occurred on a conveyance passage in course of execution of a print job which uses sheets included in a sheet set including a plurality of sheets with sequentiality stored in a first sheet feed tray and discharges a sheet having been subjected to image formation to a first discharge section of the plurality of discharge sections, conveyance of a causal sheet having caused the conveyance abnormality is stopped, and sheets having been being conveyed on the conveyance passage on an upstream side than the causal sheet are discharged to other discharge section other than the first discharge section. Thereafter, continuously, sheets located before a sheet to be fed first at a time of performing recovery printing after elimination of conveyance abnormality, are fed from the first sheet feed tray, and discharged the sheets to the other discharge section.

A sheet conveying device includes a sheet container, a separation feeder, a plurality of conveyance drivers, a multifeed detector, a sheet detector, and a conveyance controller. The conveyance drivers are driven to convey a sheet to a conveyance completion position on a sheet conveyance path. The multifeed detector detects occurrence of a multifeed on the conveyance path. The sheet detector detects presence or absence of the sheet at a sheet detection point on the conveyance path. The conveyance controller controls the conveyance drivers to be continuously driven until a preceding sheet preceding multifed sheets is conveyed to the conveyance completion position after the multifeed detector detects the occurrence of the multifeed. The conveyance controller controls the conveyance drivers to stop in a period in which at least one of the multifed sheets is present at the sheet detection point after the preceding sheet is conveyed to the conveyance completion position.