G06F11/0733

Operation Status Prediction System, Defect Occurrence Prediction System, Image Forming System, and Operation Status Prediction Method

An operation status prediction system includes a hardware processor. The hardware processor acquires data, which is relevant to an operation status at each timing of an operation device to be monitored, so as to be associated with information of the timing. The hardware processor predicts a future operation status according to the acquired operation status for each of a plurality of periods having different lengths from the present.

Image forming apparatus, method for controlling image forming apparatus, and storage medium having controller which executes repair processing on the storage medium
11209761 · 2021-12-28 · ·

An image forming apparatus includes an execution unit, a power supply control unit, and a setting unit. In a case where the power supply control unit receives a shutdown request while the execution unit is executing first repair processing for a predetermined partition in accordance with reservation information, the setting unit changes the reservation information from the first repair processing to second repair processing that takes a shorter time than the first repair processing.

Error solution information providing system, error solution information provider apparatus, and electronic apparatus

An electronic apparatus is configured to, in a period from returning from an energy-saving mode to determining to change to the energy-saving mode, capture screenshot data every time the first controller circuit detects input from a user into the input device, the screenshot data being data of a screen displayed on the first display device, determine an error code, the error code identifying an error that occurred in the period, and generate a screenshot log and store the screenshot log in the first storage device, the screenshot log including a series of the screenshot data in the period and the error code identifying the error that occurred in the period, receive the screenshot log send request from the error solution information provider apparatus, and then send the screenshot log stored in the first storage device to the error solution information provider apparatus.

SYSTEM AND METHOD OF RESOLUTION PREDICTION FOR MULTIFUNCTION PERIPHERAL FAILURES

A system and method for predicting device failures and generating proposed resolutions for such an error when occurs includes receiving device status data from each of a plurality of identified multifunction peripherals into a memory. Service history data for each of the multifunction peripherals is stored, the service history data including data corresponding to a plurality of data patterns associated with prior device failures associatively with resolutions implemented to address such failures. Patterns are detected in received device status data. Device failure is predicted for at least one identified multifunction peripheral in accordance with detected patterns and service history data. The predicted device failure is reported along with at least one proposed resolution to address a device error predicted by the predictive device failure data.

METHOD TO EFFICIENTLY EVALUATE A LOG PATTERN

A non-transitory computer-readable medium stores instructions readable and executable by at least one electronic processor (10, 12, 14) to perform a log pattern analysis method (300) by applying a log pattern to log data undergoing analysis comprising log events which are time stamped and which are defined by values for a set of fields. The log data undergoing analysis are stored on a server (30) accessible by the at least one electronic processor via an electronic network (31). The log pattern analysis method includes: constructing a retrieval query to select log events that are in a time interval and that also satisfy at least one additional constraint associated with the log pattern and defined on one or more filter fields of the set of fields; downloading a sub-set of the log data undergoing analysis from the server to the at least one electronic processor via the electronic network, wherein the sub-set is selected from the log data undergoing analysis by the retrieval query; applying the log pattern to the downloaded sub-set of the log data undergoing analysis to identify log pattern hits in the log data undergoing analysis; and controlling a display screen (16) to display a report of the log pattern hits in the log data undergoing analysis.

INFORMATION PROCESSING APPARATUS, CONTROL METHOD THEREOF, AND STORAGE MEDIUM
20210382793 · 2021-12-09 ·

An information processing apparatus manages backup data that can be used as installation data and receives a request from an external apparatus. Also, the present information processing apparatus, in a case where the received request is a request for acquiring backup data, generates, by using the backup data, the installation data to be provided based on information associated with the request origin and information associated with the acquisition origin of the backup data. Wherein the installation data is generated by deleting, as necessary, information to be concealed in the managed backup data.

IMAGE FORMING APPARATUS
20220197733 · 2022-06-23 ·

An image forming apparatus including a wireless tag communication device to write data to, and read data from, a wireless tag attached to a sheet. An image forming device in the apparatus is configured to form an image on the sheet. A controller in the apparatus is configured to determine whether a writing of data to a wireless tag was successful based on a notification from the wireless tag communication device and generate investigation support information if the writing was not successful and control the image forming device to form an investigation support image corresponding to the investigation support information if the writing was not successful.

CRITICAL DATA STORAGE

An example system for critical data storage can include a first controller comprising a processor and a non-transitory machine-readable medium (MRM) communicatively coupled to the processor. The non-transitory MRM can include instructions executable by the processor to cause the processor to receive a request for a new critical data type, store the new critical data type in a reserve within the nontransitory MRM, and restore the new critical data type from the reserve to a second controller responsive to replacement of the first controller with the second controller and a subsequent firmware update.

Information processing apparatus and control method for storing an operation log
11733948 · 2023-08-22 · ·

An information processing apparatus includes at least one controller configured to store first log information in a first storage area and store second log information in a second storage area upon occurrence of an event. The first log information is deleted to store log information about occurrence of a new event in the first storage area. The second log information is not deleted to store log information about occurrence of a new event in the second storage area.

ABNORMALITY PREDICTION DEVICE, FEEDING DEVICE, AND ABNORMALITY PREDICTION METHOD

An abnormality of a gear is more appropriately predicted. An abnormality prediction device of the present disclosure is used in a feeding device including a driving section, a gear connected to the driving section, and a detection section configured to detect a position of a medium fed in accordance with driving of the gear, and intermittently feeding the medium. The abnormality prediction device acquires detection information regarding a feed amount of the medium based on the position of the medium detected over time by the detection section, decomposes the acquired detection information into a trend component regarding a moving average of the gear, a cycle component based on a cycle of the gear, and a random component obtained by excluding the trend component and the cycle component, obtains an abnormality level of the gear based on the cycle component obtained by the decomposition, and outputs the obtained abnormality level.