G06F11/325

METHODS AND SYSTEMS FOR PROVIDING INTERACTIVE SUPPORT SESSIONS
20210174371 · 2021-06-10 · ·

Image processing systems and methods may include receiving image data captured by an image sensor of a mobile communications device, the image data including at least one image of an inoperative product in an environment of a user. The systems and methods may further include performing image recognition on the image data to determine an identity of the inoperative product and access at least one database to determine a cause of product inoperability based on the determined identity of the inoperative product. The systems and methods may also include establishing a self-service support session by retrieving a plurality of sequential instructions to remedy the inoperability of the product and causing visual guidance to be displayed by the mobile communications device, wherein the visual guidance is associated with the plurality of sequential instructions.

METHOD AND SYSTEM FOR INDICATING BIOS POST STATUS FROM A CHASSIS IDENTIFY LED
20210200650 · 2021-07-01 ·

A system and method for providing status information during a power-on self-test routine. The system includes a basic input output system operable to execute the power-on self-test routine and output the status of the power-on self-test routine. The system includes an externally visible indicator such as a server chassis identify LED. A controller is coupled to the basic input output system and the externally visible indicator. The controller is operable to receive the status from the basic input output system, and to control the externally visible indicator in response to the status received from the basic input output system.

METHOD, ELECTRONIC DEVICE AND COMPUTER PROGRAM PRODUCT FOR DATA PROCESSING
20210191817 · 2021-06-24 ·

Techniques for data processing involve: determining, from a disk array, a target disk used for data reconstruction of the disk array; and sending, to an indicating apparatus associated with the target disk, an indication that the target disk is used for the data reconstruction. In this way, such techniques can indicate to the user that the target disk is being used for data reconstruction to remind the user not to remove or move the target disk, thereby ensuring completion of the data reconstruction. Such a technique may improve data storage equipment operation by preventing user interference.

SELF-POWERED INDICATOR
20210165474 · 2021-06-03 ·

A rack-mountable computer system includes: a power supply unit comprising a power storage module and a power switch module; a controller configured to generate a signal indicating status information of the rack-mountable computer system; an indicator configured to indicate the status information of the rack-mountable computer system; and a signal latch module. The power supply unit switches a power supply of the indicator from the external power supply unit to the power supply unit in a power loss event when the rack-mountable computer system is detached from a rack or a system power of the rack is lost from an external power supply unit and supplies power to the indicator after the power loss event occurs. The signal latch module is configured to latch the signal that is generated by the controller and indicates the status information of the rack-mountable computer system in response to the power loss event.

Information handling system including light-emitting diode lighting feature
11002416 · 2021-05-11 · ·

An information handling system includes an outer housing containing a processor configured to execute instructions to process information and a memory configured to store the information. The information handling system includes a plurality of light-emitting diodes (LEDs) and corresponding electrical conductors disposed along a length of the membrane. The information handling system includes a diffuser configured to diffuse light emitted by the plurality of LEDs to provide light having uniform intensity over a contiguous path along the outer housing.

Voice-controlled multimedia device and universal remote

Systems, methods, and computer-readable media are disclosed for voice-controlled multimedia devices and universal remotes. In one embodiment, an example device may include a housing, a first circuit board, a second circuit board, a first infrared light emitting diode (LED) positioned on the first circuit board and configured to emit infrared light in a first direction, a second infrared LED positioned on the first circuit board and configured to emit infrared light in a second direction opposite the first direction, a microphone disposed on the second circuit board, and an HDMI port.

Electronic component control by a basic part using a received command from a server
10939154 · 2021-03-02 · ·

A user terminal accepts an edition of a program to have a control unit of a basic part perform electronic component control using a library stored in a library storage accessed from a plurality of user terminals in common. The user terminal transmits, to a server system, a command to have the control unit of the basic part perform the electronic component control in accordance with execution of the program. The server system receives a command transmitted from the user terminal, and transmits a command based on the received command to the basic part. The control unit of the basic part performs the electronic component control based on the command transmitted from the server system.

Method for implementing backplane lighting for multiple NVMe hard disks

A method for lighting a backplane lamp of multiple NVMe hard disks is provided. The method includes: transmitting a VPP address to the backplane in a cyclic manner by the controller, and analyzing the address transmitted by the controller by a programmable logic device of the backplane after a data stream transmitted by the controller is received; transmitting, by the controller, hard disk lamp lighting information of a corresponding disk position to the programmable logic device of the backplane, if a VPP address analyzed by the backplane is the same as the VPP address transmitted by the controller; and performing logical conversion on the hard disk lamp lighting information, to convert a serial data stream on the VPP signal wires into a parallel signal, lighting a backplane lamp at a corresponding port, and uploading information of a position of the hard disk to the controller.

Visible indication of a port as configured to management functionality

Examples herein disclose an apparatus. The apparatus includes a network interface controller (NIC) port to be dedicated to a management functionality of a server. The apparatus also includes a light emitting diode (LED), coupled to the NIC port, to provide a visible indication that the NIC port is dedicated to the management functionality of the server.

SYSTEMS AND METHODS FOR CONTROLLING HARDWARE DEVICE LIGHTING IN MULTI-CHASSIS ENVIRONMENT
20200401494 · 2020-12-24 ·

Systems and methods for controlling one or more visual indicators, such as unit identification devices (UIDs), are provided. Control of such visual indicators allows lighting sequences to be displayed vis--vis the visual indicators in a data center or similar environment including multiple hardware devices or units, such as server blades in multiple chassis enclosures in a data center. In this way, users such as data center administrators, information technology (IT) personnel, etc. can be alerted to hardware events that impact hardware devices or units, such as hardware faults. The visual indicators can be controlled in such a way that animated lighting sequences can be used to guide users to the hardware devices or units experiencing the hardware event(s).