Systems and techniques for an information centric network (ICN) distributed search with approximate cache and forwarding information lookup. For example, a search interest packet may be received. Here, the search interest packet includes search criteria and a signal indicating that it is a search interest packet. A search for content—including content in a local content store—that meets the search criteria may then be performed. Once complete, a data packet that includes the results of the search may be transmitted towards an author of the search interest packet.

A system includes memory hardware configured to store instructions and processor hardware configured to execute the instructions. The instructions include generating an interactive graphical user interface including a first user interface element. The instructions include, in response to a user entering a text string into the first user interface element: generating a second user interface element, generating predictive elements based on the text string, and populating the second user interface element with the predictive elements. The instructions include, in response to the user selecting one of the predictive elements: adding the predictive element to a fourth user interface element, querying a database based on the predictive element, and populating a fifth user interface element with results of the query.

A method and an apparatus for processing an intelligent voice query. A voice query input is received from a user. Automatic speech recognition and natural language understanding generate structured query data. It is modified based on an input adaptation rule to obtain modified structured query data appropriate for a content providing server, which provides a query result output corresponding to the modified structured query data. Input adaptation rules may comprise rule sets based on behavior patterns of the user and/or business recommendations. The query result output can be used for natural language generation, which may have similar adaptation rules for output.

A method and system for accessing updated data from a database in response to a user query has been developed. First, multiple transaction logs are generated for a database. Each transaction log contains a record of actions executed by a database management system and referenced according to the specified date of the actions. Data updates are received and stored with the database. An incremental database partition is created for each data update. Each incremental database partition is stored with reference to a corresponding transaction log for the date of the data update. The updated data is accessed through the incremental database partition in response to an outdated user query. The outdated user query contains a data access request for a date earlier than the receipt of data updates.

A search apparatus (1) coupled to a database, the apparatus (1) comprising: a processor configured to execute instructions; a memory storing instructions which, when executed by the processor, cause the processor to: search the database for items containing a search term, wherein items containing the search term are matched items; identify fields corresponding to attributes of the matched items; define a range of values for each field; divide the range of values for each field into a plurality of ranged field buckets; distribute the matched items between the ranged field buckets based on attributes of the matched items that are within the range of values for each ranged field bucket; calculate an effectiveness value for each field based on the number of matched items in each of the ranged field buckets; select one or more top fields, each top field having an effectiveness value that is greater than a predetermined effectiveness value; and provide an effectiveness indicator output which is indicative of the effectiveness of each top field such that a user can use the effectiveness indicator output to select a top field for use as a filter in a further search.

This disclosure covers methods, systems, and computer-readable media that select answer choices from potential answer choices for a digital question based on responses to other digital questions and/or embedded user data. In certain embodiments, the disclosed systems select answer choices from potential answer choices for a digital question based on a multiple choice response. Furthermore, in some embodiments, the disclosed systems select answer choices from potential answer choices for a digital question based on keywords and/or sentiment values identified by analyzing a text response. In some embodiments, the disclosed systems select answer choices for a digital question from a dynamic choice reference dataset that comprises potential answer choices. Additionally, in one or more embodiments, the disclosed systems train and/or utilize a machine-learning model to select answer choices from potential answer choices for a digital question based on a response.

In a database environment including a plurality of logical object definitions having relationships defined according to a schema, and logical object instances following the logical object definitions include attribute names and respective attribute values indicating status of an enterprise in an enterprise resource planning system, the method can receive a starting exception definition specifying a first query against the logical object instances and derive a new exception definition based on the starting exception definition and one or more stored, acted-upon exception definition proposals. The first query can include one or more initial situational trigger conditions. The new exception definition can specify a second query against the logical object instances and the second query can include one or more modified situational trigger conditions.

The disclosed technologies are capable of selectively using data structure operations for path query evaluation. One technique involves reading a query that traverses at least two nodes and at least one edge of a graph in a graph database; compiling the query into a set of variables and a set of constraints, where the set of variables and the set of constraints correspond to the two nodes and the one edge of the graph; creating an in-memory data structure that comprises a table; using the set of variables and the set of constraints to determine an operation that is performable using the in-memory data structure; checking for an existence of a condition relating to the in-memory data structure or the operation; skipping the operation if the condition exists or executing the operation if the condition does not exist; and storing a set of intermediate query results in the table.

One example method includes, in a data buffer that includes one or more words and whitespaces, calculating a hash value of data in a window that is movable within the data buffer, comparing the hash value to a mask, and when the hash value matches the mask, identifying a position of the window in the data buffer as a chunk anchor position, searching for a whitespace nearest the chunk anchor position, and designating an offset of the whitespace as a segment boundary.

Methods to reduce agent effort and improve customer experience quality through artificial intelligence. The Agent Assist tool provides contact centers with an innovative tool designed to reduce agent effort, improve quality and reduce costs by minimizing search and data entry tasks The Agent Assist tool is natively built and fully unified within the agent interface while keeping all data internally protected from third-party sharing.