Methods, systems, and computer program products for processing natural language analytics queries are provided herein. A computer-implemented method includes obtaining a natural language query comprising an analytics function; applying domain reasoning using a predefined grammar for a plurality of different predefined categories of analytics functions to assign the analytics function of the natural language query into a given analytics function category; identifying predefined arguments and a predefined sequence of actions associated with the given analytics function category; instantiating the analytics function using the predefined arguments and the predefined sequence of actions; interpreting the instantiated analytics function in the context of a domain ontology to generate a target executable query to implement the instantiated analytics function; and executing the predefined sequence of actions for the given analytics function class on a result of the target executable query to obtain an answer to the natural language query.

A method of authoring a conversation service for a chatbot and a database includes receiving, from a user, a selection of a database, and connecting an authoring service of the chatbot to a table in the database; outputting, from the authoring service to the user, a question requesting a description of a subject matter of the table; receiving the description of the subject matter of the table; outputting to the user a question requesting an identification of a key column of the table that contains values that represent the subject matter of the table; receiving the identification of the key column of the table; and translating, by a natural language query service, the description of the subject matter of the table and the key column of the table into the conversation service, wherein the conversation service includes SQL statements suitable for querying the database table.

In an embodiment, the disclosed technologies include identifying a content item of a first digital data source as a candidate for linking with a target entity of a second digital data source by matching a candidate entity mentioned in the content item to the target entity in accordance with semantic similarity data computed between the candidate entity and the target entity; inputting at least one feature of the content item and at least one feature of the target entity to a set of digital models that analyze the at least one feature of the content item and the at least one feature of the target entity and determine and output qualitative data; based on the qualitative data, determining link risk data; based on the link risk data and the semantic similarity data, and determining whether to generate a link between the content item and the target entity.

Systems and methods of processing a query from a user. A method includes receiving, by a server computer, an initial question from a client computer. The initial question includes a plurality of words and the server computer can identify a set of words in the plurality of words. Then the server computer can determine a list of clarifying questions based on a subset of the set of words. The server computer presents the list of clarifying questions to the client computer and receiving clarifying answers to the clarifying questions. The server computer determines an answer to the initial question and presents the answer to the client computer.

Techniques are disclosed relating to methods that include preprocessing, by a computer system, records of a database to create one or more token sets for a given record. The created token sets may correspond to ones of a plurality of search string functions, and may include token sets that include a plurality of possible substrings located within data strings of a corresponding database record. The methods may further include receiving a query for a search of the database. The query may include at least one of the plurality of search string functions. The method may also include performing the search by traversing, using at least a portion of the records, at least one token set corresponding to the included search string functions, as well as returning results for the search based on the query and the traversing.

Embodiments disclosed herein generally relate to a system and method for initiating an interactive chat via HTTP request. A web server of an organization computing system receives the HTTP request from a web client executing on a remote client. The HTTP request is triggered by a selection of a dialogue request embedded in an electronic mail message. The web server transmits an API call to a back-end computing system of the organization computing system based on information included in the HTTP request. The back-end computing system parses the API call to identify a user identifier corresponding to a user of the remote client device and a request identifier corresponding to the selected dialogue request embedded in the electronic mail message. The back-end computing system initiates the interactive chat via a text-based communication channel. The back-end computing system generates and transmits an electronic message comprising a response to the dialogue request.

Approaches for multitask learning as question answering include a method for training that includes receiving a plurality of training samples including training samples from a plurality of task types, presenting the training samples to a neural model to generate an answer, determining an error between the generated answer and the natural language ground truth answer for each training sample presented, and adjusting parameters of the neural model based on the error. Each of the training samples includes a natural language context, question, and ground truth answer. An order in which the training samples are presented to the neural model includes initially selecting the training samples according to a first training strategy and switching to selecting the training samples according to a second training strategy. In some embodiments the first training strategy is a sequential training strategy and the second training strategy is a joint training strategy.

Embodiments provide systems and methods for navigating a dialogue flow using a trained intelligence bot. Upon initiation of a chat session between a user and a trained intelligence bot, one or more utterances can be received. The utterances can be processed using the trained intelligence bot to resolve an intent from among a plurality of predefined intents, where the intelligence bot is trained to resolve predefined intents based on training data associated with the predefined intents. A predefined dialogue flow associated with the resolved intent can be navigated using the intelligence bot, where the intelligence bot guides the user through the dialogue flow using context variables that are associated with the user or the chat session. The user can be provided enterprise data retrieved by the intelligence bot using a retrieval request generated based on one or more of the navigation of the dialogue flow or the context variables.

A method for automatically rectifying in real-time anomalies in natural language processing systems. The method can include determining an output corresponding to a user request from a user device for a user based on a new request template or machine learning. The method further can include retrieving one or more entity rules corresponding to entity data of the user request. The method also can include overwriting entity information of the entity data corresponding to the one or more entity rules. Additionally, the method can include outputting the output. Furthermore, the method can include transmitting, to the user device, a response to the user. Other embodiments are disclosed.

Examples of a sentence phrasing system are provided. The system may obtain a user question from a user. The system may obtain question entailment data from a plurality of data sources. The system may implement an artificial intelligence component to identify a word index from the question entailment data and to identify a question premise from the user question. The system may implement a first cognitive learning operation to determine an answer premise corresponding to the question premise comprising a second-word data set. The system may determine a subject component corresponding to the question premise. The system may generate an object component and a predicate component from the second-word data set corresponding to the subject component. The system may generate an integrated answer relevant for resolving the user question and comprising the subject component, the object component, and the predicate component concatenated to form an answer sentence.