Disclosed herein is an integrated communications system application (ICSA) employed in conjunction with a suitable chat application (executed by a bot) for delivering an automated customer service support for businesses. ICSA herein may include an information storage system, a communication platform, and a facility system mutually sharing information and registering said information in web servers. A bot, connected to ICSA via web servers, may interact with a user employing channels such as chat applications, and may connect to said user via a bot connector. A user may not need to download any additional application to interact with bot herein and receive an automated customer service for different types of businesses.

A central computer system is configured to simultaneously task various ones of a plurality of motorized transport units to temporarily attach to a corresponding mobile item container and to move the temporarily-attached mobile item container in a retail shopping facility in correspondence to the movement of an authorized consumer while also receiving and analyzing video input provided by video cameras that are included with at least some of the motorized transport units to identify security and safety anomalies in the retail shopping facility. By one approach, the central computer system identifies security and safety anomalies in the retail shopping center by characterizing contents of images as being either expected or unexpected and as being either potentially harmful or not potentially harmful. So configured the central computer system is able to not only identify anomalies but assess a degree of threat posed by a given anomaly.

A housing contains a plurality of motorized transport units in a stacked relationship to one another, with a bottom-most one of the plurality of motorized transport units serving as a locomotion mechanism that selectively causes movement of the housing with the plurality of motorized transport units contained therein. By one approach the aforementioned housing has a cylindrical form factor and includes a cylindrically-shaped chamber configured to receive the motorized transport units, By one approach, for example, this housing includes no lifting mechanism to lift any of the motorized transport units into itself and further has no integral locomotion mechanism by which the housing can move itself. The interior of the housing can include at least one track formed therein to receive a corresponding part of each of the plurality of motorized transport units which the motorized transport units can engage to thereby lift themselves into the interior of the housing.

A technique for effecting electronic commerce using a data network is described. The data network includes a plurality of subsystems which, together, form an integrated system for receiving customer orders for selected items via a data network, fulfilling the customer orders, and delivering the ordered products to the customers. Moreover, according to a specific embodiment, the integrated nature of the system architecture of the present invention allows the on-line merchant to provide a guarantee to the customer that the ordered items will be available to be delivered to the customer at the specified delivery date, time, and location.

A secure, closed virtual payment system comprising registered buyers and sellers for ordering and paying for goods, services, and content over an internetwork is disclosed. A buyer becomes registered by applying for a virtual payment account. A seller becomes registered by applying for a seller account. A credit processing component (53) immediately evaluates the buyer's application and assigns a credit limit to the account. Once an account is established, a digital certificate is stored on the registered participant's computer. The buyer can then order goods, services, or content from a seller and charge it to the virtual payment account. When the product is shipped, the seller notifies a commerce gateway component (52), which, in turn, notifies the credit processing server, which applies the charges to the buyer's virtual payment account.

A virtual payment system for paying for goods, services and content ordered over an internetwork is disclosed. The virtual payment system includes a commerce gateway. Buyers and sellers becomes registered participants by applying for virtual payment buyer and seller accounts. Once an account is established with the commerce gateway, a digital certificate is stored on the registered participant's computer. A buyer can then order a product, i.e., goods, services or content from a seller and charge it to the virtual payment account. When the product is shipped, the seller notifies the commerce gateway, which applies the charges to the buyer's virtual payment account. The buyer can settle the charges using a prepaid account, a credit account, or by using reward points earned through use of the virtual payment account. A buyer may create sub-accounts.

Methods and apparatuses are provided for use in monitoring product placement within a shopping facility. Some embodiments provide an apparatus configured to determine product placement conditions within a shopping facility, comprising: a transceiver configured to wirelessly receive communications; a product monitoring control circuit coupled with the transceiver; a memory coupled with the control circuit and storing computer instructions that when executed by the control circuit cause the control circuit to: obtain a composite three-dimensional (3D) scan mapping corresponding to at least a select area of the shopping facility and based on a series of 3D scan data; evaluate the 3D scan mapping to identify multiple product depth distances; and identify, from the evaluation of the 3D scan mapping, when one or more of the multiple product depth distances is greater than a predefined depth distance threshold from the reference offset distance of the product support structure.

A server configured to communicate with a printing apparatus to which an ink cartridge integrated with a printhead is attached and an order system configured to perform processing for delivering a replacement ink cartridge in a case where a number of times of an ink remaining amount of the ink cartridge falls below a threshold for a prescribed number of times includes a transmission unit configured to transmit, to the order system, the ink remaining amount and an identifier of the ink cartridge received from the printing apparatus, and wherein, upon receiving information about a printhead error in the ink cartridge from the printing apparatus, the transmission unit transmits, to the order system, the ink remaining amount that falls below the threshold as the ink remaining amount of the ink cartridge for the prescribed number of times.

Systems, methods, and media for matching a seller of a vehicle with a buyer of a vehicle in a dealer-to-dealer transaction are described. Information indicative of a vehicle may be obtained from the seller of the vehicle. The vehicle may be matched with a buyer based at least in part on information associated with the buyer and information indicative of the vehicle. Bid offers may be presented to the seller on behalf of the buyer. When a vehicle price is agreed upon, a financial transaction and transportation of the vehicle may be facilitated by the matching system.

A method and a system to present samples of products to customers by transporting the samples to the customer's location with an autonomous vehicle. The sample can be a product, a component of a product, a material or a device to gather information in defining the product. The autonomous vehicle is adapted for off road travel and may enter buildings, it can be carried to a nearby location by a street adapted vehicle. Information may be transmitted electronically but physical presence is essential. The customer or the customer's agent receives a presentation of the product definer and a selection of a final product is made. In other cases the autonomous vehicle delivery separate or installed technical equipment to examine the presentation location and assist in the final product selection. For example, photographs from multiple locations can measure a room for installation of carpets or draperies, etc.