Patent classifications
G06Q30/0635
VIRTUAL NETWORKING
A system for virtual networking in connection with a real component, such as a product or activity. The system may use virtual mechanisms and real-world components or activities, such as real-world food, real world 5K run, real-world track and field event, real-world motorsports, real-world golfing, or real-world dining, among other things.
CONTACTLESS REMOTE SHOPPING ASSISTANCE
In an approach to facilitate contactless remote shopping assistance, a computer-implemented method includes one or more processors configured for receiving first order data from a user device corresponding to an order of items to be retrieved from a parking lot of a retail entity proximate to a retail entity location, transmitting the first order data to the retail entity, and assigning the order to a mobility device stationed at the retail entity. The method further includes transmitting order retrieval instructions to the mobility device causing the mobility device to navigate the retail to secure the items, receiving an indication that the mobility device secured the items, and transmitting order delivery instructions to the mobility device. The method further includes receiving a second indication that the mobility device transported the items to the parking lot and placed the items in a vehicle associated with a user of the user device.
GREY MARKET ORDERS DETECTION
One example method includes detecting grey market orders with a detection model. Data from historical orders, which include confirmed grey market orders, can be clustered based on engineered features of the data such that similar orders are clustered together. A new order can be assigned to one of the clusters and a similarity score of the new order to the orders in the assigned cluster can be generated. The score reflects the likelihood that the new order is a grey market order. Action can be taken on the new order based on the score.
ORDER FULFILLMENT USING PICKERS AND PACKERS
A system includes a plurality of stocked items arranged throughout a store, wherein each of the stocked items includes an item identifier (ID) code. A computing system receives an electronic customer order that includes a plurality of ordered items. A mobile scanning device is carried by a user and includes a mobile scanning device ID. The mobile scanning device wirelessly receives the electronic customer order. The mobile scanning device scans a first item ID code on a first stocked item and wirelessly transmits the mobile scanning device ID to the computing system along with the first item ID code indicating that the first stocked item has been picked and scanned. The computing system generates association data that associates the mobile scanning device ID with the first item ID code. The association data indicates that the first stocked item is moving throughout the store with the mobile scanning device.
Systems and methods for allocating service requests
The present disclosure relates to systems and methods for providing Online-to-Offline services. The method may include obtain first information associated with a first service request having been allocated to a service provider and having been accepted by the service provider. The method may also include obtaining second information associated with a second service request initiated via an application executed by a second requester terminal. The method may also include determining a matching parameter based on the first information and the second information by using at least one trained matching model and determining whether the matching parameter is larger than a threshold. The method may also include transmitting data associated with the second service request based on a result of the determination that the matching parameter is larger than the threshold.
VIRTUAL SHOPPING ASSISTANT
In an approach to provide contact-less shopping assistance to a user, a computer implements a method for receiving customer authentication data from a user and associating the customer authentication data with a tagged wearable device and a tagged mobility device with the user. The method further includes receiving an indication the user is wearing the tagged mobility device, and that the user is entering a shopping facility using the tagged mobility device. The method further includes receiving a user instruction to capture an image causing the tagged wearable device to capture the image, identifying a bar code in the image, determining an item based on the bar code and transmitting an action instruction to the tagged mobility device to retrieve the item and secure the item. The method further includes receiving an indication that the user has completed the task and delivering the item to the user.
INVENTORY AND LOAD OPTIMIZATION
Methods and systems for managing transportation vessels within an enterprise system are disclosed. In example aspects, based on current inventory levels and transportation vessel constraints, an optimized inventory order may be placed to ensure efficient ordering of an item from a vendor. In some instances, a forward ordering adjustment may be made to efficiently use transportation vessel capacity.
Device provisioning in a multi-tenant service
A method for distributing network services for a network device through a multi-tenant network service. An identification parameter is associated with the device and is stored in a database by an orders management system after the device is ordered. The method includes establishing a network connection between a network device and a multi-tenant network service and, in response to establishing the network connection, obtaining device-associated identification parameter from the network device. The identification parameter is used to query the database for at least one record associated with the network device identifying a tenant of the multi-tenant network service in which the tenant corresponds to the device. The service maps the network device to the identified tenant of the multi-tenant network service and distributes network services based upon the mapping of the network device to the identified tenant.
Method and system for defining consumer interactions for initiating execution of commands
Embodiments provide a computer-executed method, a computer system and computer program product for initiating a command. The method includes causing a consumer input definition interface to be displayed on a visual display of a computing device associated with a consumer, wherein the consumer input definition interface includes an indication of a command. The method also includes, while the consumer input definition interface is displayed, receiving input definition data defining a consumer interaction by the consumer. The method also includes generating a compound consumer input based on the input definition data, and associating the compound consumer input with the command and the consumer. The method further includes storing the association between the compound consumer input and the command on a non-transitory storage device so that receipt of the compound consumer input from the consumer automatically initiates the command.
Smart sensor-based consumer service optimization
A method, computer program product, and system includes a processor(s) determining, based on obtaining data from the one or more sensors over the wireless communications connection, that individuals are within a given vicinity. The processor(s) queries personal computing devices associated with the individuals to determine an identity of each individual in the given vicinity. The processor(s) assigns a service provider(s) to a portion of the identified individuals. The processor(s) obtains preference information related to the portion and determines environmental information related to an environment experienced by the portion by locating at least one sensor within a predetermined distance of the portion, and communicating, over the wireless communications connection, with the at least one sensor. The processor(s) generate simulations for providing services to the portion that include temporal parameters and selects an optimal simulation. The processor(s) communicates instructions to achieve aspects of the optimal simulation to the service provider(s).