G06Q30/0635

Voice-Based Menu Personalization

A natural-language voice chatbot engages a consumer in a voice dialogue. The chatbot is customized for engaging the specific consumer based on features and characteristics of that specific consumer’s speech and a lexicon associated with terms, words, and commands for item ordering. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order.

Information processing device, information processing method, payment system and program
11704721 · 2023-07-18 · ·

An information processing device obtains order identification information capable of identifying an order placed by an order-placing person, transmits, as payment information, the order identification information, causes a printing process of a print medium to be executed, the print medium being capable of identifying the order identification information and gives, to another information processing device when an additional order placed by the order-placing person is received, an invalidation command which invalidates the order identification information in such a way that a payment with respect to the order identification information on an order not paid yet and placed by the same order-placing person is disabled.

Method, system, and computer program product for automatically providing items based on item preferences

A method for automatically providing items based on an item preference may include receiving payment credential data associated with a payment credential and preference data associated with an item preference of a user, determining whether one or more items associated with the item preference of the user is available, and processing, with at least one processor, a payment transaction involving the one or more items associated with the item preference of the user based on determining that the item is available. A system and a computer program product are also provided.

Computer program product for prioritizing order fulfillment at a retail sales facility based on anticipated customer arrival times
11704614 · 2023-07-18 · ·

A computer program product for prioritizing order fulfillment at a retail sales facility, including the steps of: a) receiving purchase request information at a retail sales computing device that includes identifying information and order information for the first customer, b) receiving location information for the first customer, c) processing the received location information for the first customer together with location information of the retail sales facility to predict an estimated time of arrival (ETA) for the first customer at the retail sales facility, d) scheduling a time interval for acquiring updated location information for the first customer, and e) placing the identifying information, order information and ETA for the first customer in an order fulfillment queue for all current customers. Entries in the order fulfillment queue are ordered in increasing ETA order, whereby order fulfillment activities can proceed according to the order of order requests in the order fulfillment queue. ETA is continuously updated for each customer, and thereby the order for fulfilling customer orders in the order fulfillment queue. For example, if a customer's distance from the retail sales facility increases (for example, due to a mistaken turn), that customer's order will drop to a later-served position in the queue. The location information for the first customer includes GPS-based location information of the first customer that is captured by a GPS device associated with a mobile computing device of the first customer. The location information for the retail sales facility includes GPS-based location information of the retail sales facility. The ETA prediction is performed using the GPS-based location information of the first customer and the GPS-based location information of the retail sales facility.

Blaze non-browser based application for purchasing digital products
11704642 · 2023-07-18 · ·

A method and system for conducting an online payment transaction through a point of sale device. The method includes receiving input from a user selecting an item for purchase through the point of sale device; calculating a total purchase amount for the item in response to a request from the user to purchase the item; and sending payment authorization for the total purchase amount from the point of sale device to a payment entity, in which the payment authorization is sent to the payment entity via a mobile communication device of the user. The method further includes receiving a result of the payment authorization from the payment entity through the mobile communication device; and completing the payment transaction based on the result of the payment authorization.

ORDER PROCESSING METHOD, OUTBOUND METHOD, DEVICE, SYSTEM, AND STORAGE MEDIUM
20230222442 · 2023-07-13 ·

The present disclosure provides an order processing method, an outbound method, a device, a system, and a storage medium. A server obtains a slot capacity of each workstation and a preset virtual capacity, determines a to-be-processed order of each workstation according to the slot capacity and the virtual capacity, and generates an outbound instruction according to the to-be-processed order. A transfer device transfers goods in the to-be-processed order from the warehouse according to the outbound instruction.

Method for a Vehicle Part Exchange Program
20230015052 · 2023-01-19 · ·

A method and related software program for the purchasing,selling and exchanging of motor vehicle parts provides an efficient means to save customers money off the purchase of new parts and to effectively recycle old vehicle parts. In differing embodiments, the program may be software or a mobile application that allows a user to obtain the value of unneeded automobile parts. Further, the user can input a plurality of criteria related to the part in order to obtain the value, wherein third parties can also offer to buy the part.

AUTOMATED ORDER APPARATUS AND AUTOMATED ORDER METHOD FOR COMMODITIES

An automated order processing for order items registered in advance as commodities targeted for automated order service is performed. In the automated order processing, it is determined whether any container/package for the order items exists in the disposal box, based on internal status data of a disposal box or identification data on the contents of the container/package existing in the disposal box. If it is determined that any container/package for the order items exists in the disposal box, the number of discarded containers/packages for the order items existing in the disposal box is calculated. Then, it is determined whether the number of discarded containers/packages is equal to or larger than an upper threshold set according to a sales mode of the order items. If it is determined that the number of discarded containers/packages is equal to or larger than the upper threshold, ordering data of the order items is generated.

REAL TIME ORDER AND ACTIVATION PROCESSING SYSTEM

Methods and systems are provided for utilizing interactive UI dialogs to resolve issues that may arise during the real-time ordering and activation of wireless products and services while a user is engaged during their session. The interactive UI dialogs may provide a customer with an opportunity to provide information, make decisions or trigger additional steps during the real time order.

SYSTEMS AND METHODS FOR GLOBAL DYNAMIC HIERARCHICAL ORDERING SYSTEM
20230222567 · 2023-07-13 ·

A unified ecommerce platform system that enables sellers to acquire in depth insight into their business market and consumers utilizing a centralized cloud-based platform with enhanced consumer purchasing and information gathering abilities and allows users enhanced granular security tools and information for purchase.