G06F3/1234

Monitoring system, monitoring method, and monitoring program

Provided are a monitoring system, a monitoring method, and a non-transitory computer-readable storage medium storing a monitoring program whereby it is possible to improve the stability of remote management of an image forming device by means of a remote management system. A monitoring system according to one embodiment is characterized by: acquiring information from a remote management system which remotely manages an image forming device; detecting a failure of the remote management system by analyzing the acquired information; and notifying about the failure of the remote management system which has been detected.

APPARATUS, INFORMATION PROCESSING SYSTEM, AND NON-TRANSITORY RECORDING MEDIUM

An apparatus includes circuitry to receive an input of problem information that is information on a problem, transmit the problem information to an information processing apparatus communicably connected to the apparatus via a network, and receive, from the information processing apparatus, troubleshooting information corresponding to the problem information. The troubleshooting information is information for solving the problem. The circuitry outputs the troubleshooting information, and transmits, to an extraneous resource, a repair request including the problem information and information indicating whether the troubleshooting information has been output.

IMAGE PROCESSING DEVICE
20230117536 · 2023-04-20 · ·

An image processing device includes: a communicator that executes external communication via a communication path; a hardware processor that detects a threat in the image processing device, and cuts off the communication by the communicator upon detecting the threat; a transmitter that executes communication, after the hardware processor detects the threat, to transmit a notification that the threat has been detected to a defined destination via another communication path; and a receiver that executes communication to receive communication restoration trigger information via another communication path. Once the receiver receives the communication restoration trigger information, the hardware processor executes a communication control to restore the communication by the communicator.

INSPECTION SYSTEM, INFORMATION PROCESSING APPARATUS, PRINTING APPARATUS, METHOD OF CONTROLLING THE INFORMATION PROCESSING APPARATUS, METHOD OF CONTROLLING THE PRINTING APPARATUS, AND STORAGE MEDIUM
20230068383 · 2023-03-02 ·

An information processing apparatus holds a print job and identification information of a reference image that is associated with the print job and is used in inspection printing of the print job. In a case that a reprint according to the held print job is instructed, the information processing apparatus determines whether or not a change has been made in print settings of the held print job and whether or not inspection printing that uses the reference image being associated with the held print job is possible, and in a case that it is determined that the inspection printing that uses the reference image being associated with the held print job is not possible, controls so as to set the identification information of the reference image in the held print job to none and transmits the held print job to the printing apparatus.

IMAGE FORMING SYSTEM
20230062516 · 2023-03-02 ·

An image forming system includes an image forming unit, a pressure-bonding processing unit, a display portion, and a control unit capable of controlling the image forming unit by acquiring image data for forming a toner image on a recording medium in an operation in an image forming mode. The control portion controls the display portion to issue a warning in a case that the toner image to be formed on an inner surface of the recording medium to be folded protrudes outside a film region, the film region being a region of the inner surface to which a thermosensitive adhesive film is to be supplied.

Correcting registration errors in digital printing
11630618 · 2023-04-18 · ·

A method for correcting an error in image printing, the method includes receiving a reference digital image (RDI). Based on a predefined selection criterion, one or more regions in the RDI that are suitable for use as anchor features for sensing the error, are automatically selected. A digital image (DI) acquired from a printed image of the RDI, is received and the one or more regions are automatically identified in the DI. Based on the anchor features of the DI, the error is automatically estimated in the printed image. A correction that, when applied to the DI, compensates for the estimated error, is calculated. The estimated error is corrected in a subsequent digital image (SDI) to be printed, and the SDI having the corrected error, is printed.

INFORMATION PROCESSING APPARATUS
20230064610 · 2023-03-02 ·

An information processing apparatus configured to output information to a computing apparatus configured to generate a model for determining a density of an image to be formed by an image forming apparatus, the information processing apparatus includes: an acquisition unit configured to acquire pieces of log data each relating to a measurement result of an image formed by the image forming apparatus; a reception unit configured to receive information for specifying a piece of log data to be used for generation of the model among the pieces of log data acquired by the acquisition unit; and a transmission unit configured to transmit the information to the computing apparatus.

Printing apparatus and printing system for detecting print quality based upon a detected variation

A printing apparatus includes a head part, an encoder, a tension sensor, a head part temperature sensor, an edge sensor, an estimation part, a storage, and an output part. The estimation part estimates print quality in terms of a page printed by the head part on the basis of variation elements detected by the encoder, the tension sensor, the head part temperature sensor, and the edge sensor. The storage stores print quality information containing the printed page and the print quality estimated by the estimation part in association with each other. The output part outputs the print quality information to a display, a post-processing device, and a printer controller section.

VERIFICATION OF INPUT FILES FOR PRINTED DOCUMENTS

According to examples, an apparatus may include a processor and a memory on which are stored computer-readable instructions that, when executed by the processor, may cause the processor to receive an input file and validate the input file for render errors. Based on a determination that the input file does not include the render errors, the processor may determine whether the input file passes a pre-flight analysis. Based on a determination that the input file has passed the pre-flight analysis, the processor may determine whether a specification of the input file matches an output specification for a printed document. Based on a determination that the specification of the input file corresponds to the output specification, the processor may output the input file as a verified input file for the printed document.

Address verification coordination for mail pieces
11662965 · 2023-05-30 · ·

Systems and methods are provided for address verification support. One embodiment includes a print server. The print server includes an interface that receives a print job comprising multiple mail pieces which each include an address of record from a client, and a controller that processes the print job according to a first workflow of the print server accessible by a first set of operators, detects address anomalies within the mail pieces by accessing an address verification system of a delivery entity, generates a second workflow that is for handling a mail piece having an address anomaly and is accessible only by a second set of operators distinct from the first set of operators, and confirms that the address of record for the mail piece in the second workflow has been updated based on input from the second set of operators.