Embodiments of the present disclosure provide a method and an apparatus for monitoring print jobs. The method includes configuring a monitoring program, where the monitoring program monitors queued jobs in a print spooler; and monitoring, by the monitoring program, submission time of all queued jobs; and if queue time of a queued job is determined to be greater than a first preset time, cancelling the queued job according to a preset configuration.

In a case where a registration state of a printing apparatus in operating system (OS) standard print software and a registration state of the printing apparatus in print conversion software do not match each other, an information processing apparatus performs a process for matching between a registration state of a print queue of the printing apparatus in the OS standard print software and the registration state of the printing apparatus in the print conversion software.

A server includes an information storage portion, an application reception portion, and a transmission portion. The application reception portion receives a work application for work desired by a user. The transmission portion transmits identification information and work information of the user to a printing device. The printing device includes a storage portion, a user identification portion, a work hours determination portion, an end time determination portion, and a deletion portion. The storage portion stores information transmitted from the server. The user identification portion identifies the user that is logging in. The work hours determination portion determines whether the date and time of login is within work hours. The end time determination portion determines whether the current time is after the work end time. The deletion portion deletes information corresponding to the user from the storage portion when the current time is after the work end time.

When a general-use printing program receives a print instruction to cause a printer to execute printing of an image, a supporting program obtains status information of the printer from the printer and determines, based on the status information, whether a display condition is satisfied. The display condition is a condition to display a message based on the status information. When it is determined that the display condition is satisfied, the supporting program display the massage on a UI of a PC.

A printing control apparatus includes a processor configured to: transmit, when a print instruction is received from an operator, a printing processing command based on a print job to a printing apparatus; receive result information related to a result of an operation of the printing apparatus operating in accordance with the printing processing command from the operator; and transmit the result information to a process management apparatus.

A control method implemented in an information processing apparatus by at least one processor that executes print control software, the control method includes registering, in a print control software, a print queue in which first identification information is set, determining whether a device in which the first identification information is set is present on a network to which an information processing apparatus is connected, in a case where the print queue in which the first identification information is set is registered in the print control software, and changing identification information of the print queue registered in the print control software from the first identification information to second identification information different from the first identification information, in a case where a device in which the first identification information is set is determined to be present on the network.

A printing apparatus includes a reception unit configured to receive a print job, and an execution unit configured to execute printing of the print job received by the reception unit. The execution unit has a function of, in a case where a setting time or more elapses with a particular cause preventing the printing of the print job not being removed, canceling the printing of the print job. The execution unit has a function of canceling printing of a new print job received by the reception unit in a state where the setting time or more elapses with the particular cause not being removed.

When a storage unit whose function is enabled is controlled to execute a write process, the storage unit executes the write process using the function. When the storage unit whose function is enabled is controlled to execute an erasure process, the storage unit executes the erasure process without using the function.

An image forming apparatus is provided with a storage, a controller, an image forming part, a first interface configured to receive an image forming job, and a second interface to which a portable storage device is connectable. When the particular storing function is enabled, image data is stored in the portable storage in response to receipt of the print job, and an image is formed in accordance with the image data stored in the portable storage. When the particular storing function is disabled, the image data related to the print job is stored in the storage of the image forming apparatus in response to receipt of the print job, and an image is formed in accordance with the image data stored in the storage of the image forming apparatus.

An information processing apparatus includes an accepting unit and a determining unit. The accepting unit accepts first information and second information about a work, the first information being information related to intended use of the work, the second information being information related to an acquisition means of the work. The determining unit determines, based on the accepted first information and second information, whether to allow or not allow the work to be sent to an external apparatus.