H04L51/42

Email tracking
11582177 · 2023-02-14 · ·

A method may include assigning, to a category, a current email in response to a removal of one or more recipients of the current email, such that the remaining recipients of the current email are part of a same user group. The current email may be a response to a previous email having one or more recipients who are not part of the same user group. Furthermore, a subsequent email responding to the current email and/or is similar to the current email may also be assigned to the same category. One or more actions may be performed based on the current email and the subsequent email being assigned to the category. The actions may be performed to prevent the current email and the subsequent email from being sent to a recipient who is not part of the same user group. Related systems and computer program products are also provided.

Phishing attempt search interface

Systems, methods, and media are used to identify phishing attacks. A notification of a phishing attempt with a parameter associated with a recipient of the phishing attempt is received at a security management node. In response, an indication of the phishing attempt is presented in a phishing attempt search interface. The phishing attempt search interface may be used to search for additional recipients, identify which recipients have been successfully targeted, and provide a summary of the recipients. Using this information, appropriate security measures in response to the phishing attempt for the recipients may be performed.

Phishing attempt search interface

Systems, methods, and media are used to identify phishing attacks. A notification of a phishing attempt with a parameter associated with a recipient of the phishing attempt is received at a security management node. In response, an indication of the phishing attempt is presented in a phishing attempt search interface. The phishing attempt search interface may be used to search for additional recipients, identify which recipients have been successfully targeted, and provide a summary of the recipients. Using this information, appropriate security measures in response to the phishing attempt for the recipients may be performed.

Integration of an email client with hosted applications

Disclosed are various embodiments for integrating an email client with hosted applications. An email is received from an email client. An image that is a component of the email is identified and sent to an optical character recognition (OCR) service. Extracted text is received from the OCR service. A request for an action object is then sent to a connector for an application, the action object representing a potential action that could be performed with the application based on the extracted text from the OCR service. The action object is then sent to the email client, which is configured to display a prompt allowing a user to perform the action represented by the action object.

Integration of an email client with hosted applications

Disclosed are various embodiments for integrating an email client with hosted applications. An email is received from an email client. An image that is a component of the email is identified and sent to an optical character recognition (OCR) service. Extracted text is received from the OCR service. A request for an action object is then sent to a connector for an application, the action object representing a potential action that could be performed with the application based on the extracted text from the OCR service. The action object is then sent to the email client, which is configured to display a prompt allowing a user to perform the action represented by the action object.

Automatic document classification

A method to automatically classify emails may include generating multiple entity data objects using entities identified in receiver and sender fields of emails and categorizing the multiple entity data objects into a first set of data objects and a second set of data objects. The method may also include extracting all tokens from each email and searching the extracted tokens for tokens associated with the data objects of the first set of data objects. The method may further include identifying the emails that include the extracted tokens that are associated with the data objects of the first set of data objects, identifying a particular data object of the first set of data objects to which an identified email corresponds, and automatically classifying the identified email in the first category in response to identifying the particular data object of the first set of data objects to which an identified email corresponds.

Method of managing processing progress of a message in a group communication interface and terminal

Provided in the present disclosure are a message management method and terminal, the method comprising: receiving a first input of an operating body for a target message on a group communication interface; in response to the first input, displaying a message management widget, the message management widget comprising processing progress information of the target message; when a processing feedback message of at least one message receiving subject for the target message is received, updating display content of the message management widget.

Method of managing processing progress of a message in a group communication interface and terminal

Provided in the present disclosure are a message management method and terminal, the method comprising: receiving a first input of an operating body for a target message on a group communication interface; in response to the first input, displaying a message management widget, the message management widget comprising processing progress information of the target message; when a processing feedback message of at least one message receiving subject for the target message is received, updating display content of the message management widget.

Identifying responsiveness of an entitty to messages via an online system in a content item identifying the entity
11706174 · 2023-07-18 · ·

An online system allows users to exchange messages with other users, including entities such as businesses. The online system determines a metric describing measure of an entity's responsiveness to messages received via the online system based on a number of messages to which the entity responds and times for the entity to respond to messages. The online system displays an indication of the metric for an entity in connection with content identifying the entity. For example, the indication is displayed in conjunction with a content item identifying the entity, such as a content item including a link to initiate communication of a message to the entity.

Identifying responsiveness of an entitty to messages via an online system in a content item identifying the entity
11706174 · 2023-07-18 · ·

An online system allows users to exchange messages with other users, including entities such as businesses. The online system determines a metric describing measure of an entity's responsiveness to messages received via the online system based on a number of messages to which the entity responds and times for the entity to respond to messages. The online system displays an indication of the metric for an entity in connection with content identifying the entity. For example, the indication is displayed in conjunction with a content item identifying the entity, such as a content item including a link to initiate communication of a message to the entity.